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Review summary

Created with AI, based on recent reviews

Considering 156 reviews, most reviewers were unhappy with their experience overall. Many customers expressed dissatisfaction with the products, citing issues with quality, incorrect sizing, and items not matching descriptions or images online. Reviewers frequently reported problems with their orders, including long delivery times, missing items, and a complete lack of communication regarding order status. The return policy was a significant source of frustration, with many finding it difficult and costly to return items, often incurring additional fees or receiving only partial refunds. Furthermore, many felt the prices were too high for the quality received, especially when similar items were found on other platforms for much less. Conversely, a small portion of people were satisfied with their purchases, praising the quality and fit of certain items, and appreciating the unique designs. Some also mentioned positive interactions with customer service when processing returns or exchanges.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the fit, look, and... See more

Quality

Reviewers highlight ambiguous aspects of quality. Many customers praise the premium feel, strong materials,... See more

Order

Customers had ambiguous experiences with order. While some reviewers were satisfied with their orders, noting... See more

Return policy

Clients express significant dissatisfaction with the return policy. Many reviewers report that returning... See more

Price

Users express significant dissatisfaction with pricing, often feeling that products are overpriced for their... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Ordered 3 joggers from their website on the buy 2 get 1 free offer. The free pair was completely the wrong size, and the size-label was ripped off the joggers, so you couldn't even tell what size it w... See more

Company replied

Rated 1 out of 5 stars

Misleading website. Beware site states UK but goods from China. Making returns near impossible loosing nearly half cost of goods paying for postage. Bought trousers that did not fit, cost 62.50 and 29... See more

Rated 1 out of 5 stars

Ordered ethnic printed fleece zipper jacket. Received hoodie. Not fleece. Cheap material. Emailed Decarba and wanted refund. Was offered 10% refund or return at my cost (to China). Got PayPal involved... See more

Rated 1 out of 5 stars

The company based in China so if you would like to exchange size you have to pay for delivery (by policy) from UK it's costs around 28£ for the jacket . Jacket costs 60£ P.S. By policy, if an item... See more


Company details

  1. Men's Clothing Store

Written by the company

Luxe en groot aanbod van Streetwear en Vintage kleding.


Contact info

2.0

Poor

TrustScore 2 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 3% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 4 out of 5 stars

Mostly good

Shipping was tracked well and at no point was I worried about being scammed, the shoes are as they are marketed but I’d recommend getting a half size up as they are a little small, not terrible but noticeable and one of the insoles are a bit big, but besides from that I’m very happy

21 March 2026
Unprompted review
Rated 4 out of 5 stars

I had pretty high hopes before…

I had pretty high hopes before ordering, and I’m glad to say those hopes were met. The product feels premium, the materials used are strong, and the design is sleek. Delivery was faster than I thought it would be, and everything came well packed without any issues. The ordering process online was straightforward, no hassle at all. What impressed me most was the balance between price and quality—it feels like a smart purchase. I’m very satisfied overall and I’ll be coming back for more items in the future.

9 March 2026
Unprompted review
Rated 1 out of 5 stars

I wish I had reviewed this company…

I wish I had reviewed this company before placing an order. Order was placed 28/2 and a day later I received a tracking code. Since then nothing. When I emailed on 12/3 I was told the item had been out of stock but was now back and the order would be processed in 2-3 days. Fast forward 7 days and nothing so emailed again to be told that it’s in the queue with the fulfilment team and I can’t cancel, and they will get to it when they get to it. It feels like at this point they now just have standard delaying responses.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with how the product…

Very happy with how the product performs, it really does the job. The delivery came earlier than promised which was a nice surprise, and overall it exceeded my expectations. Will consider buying again definitely..

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with the materials used

Very happy with the materials used. Shipping was faster than expected. Exceeded my expectations. The packaging was secure and premium. The product matches the description perfectly.

23 February 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY!!!

DO NOT BUY FROM THIS COMPANY!!!
I ordered a pair of pants and was sent 2 sizes too small. Asked for a refund but told I have to pay shipping back to China after their stuff up!
They will not assist or let me speak with a manager and overall customer service is horrendous! Company is a scam

12 March 2026
Unprompted review
Rated 1 out of 5 stars

CLOSE THE SITE

I ordered a pair of shoes, a longsleeve, and a hat on February 17th. The website says it ships to Europe within 7-9 business days. Today is March 10th, and the package is still in China (even though they say their brand is English). Customer service is completely passive, they say to wait... DO NOT ORDER ANYTHING FROM THEM, REPORT THEM AS A SCAM. I'M WAITING FOR THE SITE TO BE CLOSED.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

I was impressed right from the start…

I was impressed right from the start the craftsmanship feels solid and dependable. Shipping didnt take long either, which added to the good experience. For the price its honestly a great deal and I’d say worth every bit.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Extremely pleased with the materials…

Extremely pleased with the materials used. Smooth and efficient shipping process. Top quality products. Everything about this purchase felt professional. The packaging was secure and premium.

31 January 2026
Unprompted review
Rated 5 out of 5 stars

I wasn’t really expecting much at first…

I wasn’t really expecting much at first but the product turned out way better than i thought. The details in the design are sharp and clean and honestly it feels like someone really cared when making it. Shipping didnt take forever either which is always a relief. The box came in secure and the packaging looked kind of premium too. For the price i paid, I’d say its a solid deal. Ordering was simple, no confusing steps just straight to checkout.

25 February 2026
Rated 5 out of 5 stars

This hoodie surprised me because it…

This hoodie surprised me because it hasn’t faded at all after a few washes. It still feels soft and the color looks fresh since most of my old hoodies lose their look quickly. Ive been reaching for it more often than i thought i would.

26 January 2026
Rated 5 out of 5 stars

The sweater stayed clean and held its…

The sweater stayed clean and held its shape all day even after moving around a lot. I wore it through a busy schedule and it didnt sag or stretch out. Its one of those dependable pieces you can wear without worrying how it’ll look later.

14 February 2026
Rated 5 out of 5 stars

These pants have just the right amount…

These pants have just the right amount of stretch so they stay comfortable all day without looking sloppy. I wore them from morning errands to dinner out and they moved with me the whole time. Its rare to find trousers that balance neat looks with flexibility but these nailed it.

10 February 2026
Rated 5 out of 5 stars

I ordered a jacket and itfelt solid…

I ordered a jacket and itfelt solid right away, not stiff but structured enough to sit well on my shoulders. I wore it out the same evening and it moved easily with me it made me realize how well it was designed. Its one of those pieces that feels dependable from the start.

6 February 2026
Unprompted review

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