So grateful to have Isaac Chambers as my Private Client Manager, he 100% understands where I am in this market and what casks will interest me. Isaac always comes with well founded and rounded advi... See more
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Created with AI, based on recent reviews
Decant Index exists for just one purpose – to make Whisky Cask ownership easier for everyone. Whether you’re private or represent a retail/institutional client, we’ll guide you through every step of the process.
105 Piccadilly, Mayfair, W1J 7NJ, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 44% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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We have been with Whisky Partners (now Decant Index) for 4 years and have invested in barrels for 5 and 10 year periods. The 4 year old's are now moving nicely up in price and we have just invested in another 5 year barrel. We appreciate that our portfolio/client manager Matt Hudson always has time to have a personal chat with us as well as offering great advice and product information. There is no hard sale but offers are always put to us to keep us up to date with market movements so we control when and if to buy again. The fact this company offers trips to some of the distilleries our whisky is invested in shows transparency and honesty.
Great people - great service - reliable and credible in what they do - a leader in thier field
So far so good, great advice before I made my first purchase , Thank you
Excellent venue, very convenient transport links;Receptionist was professional and client advisors
Knowledgeable/personable and
Welcoming.
Dealing with Decant Index has been a very positive experience. My client advisor is a delight to work with; he is extremely efficient and knowledgeable about both whisky and the distilleries and his infectious enthusiasm is wonderful. Buying a cask couldn't have been easier - nothing was too much trouble for him.
Helpful proactive outreach from the team helped identify a great opportunity I would otherwise have missed
Aaron was tremendous - He hung in there when payment issues continued happening ! He found ways to secure my product so that it would not be gone before I could get all of the payment issues worked out.
Staff who knows the business and are very helpful.
I got a without pressure phone call
Followed up by a recommendation
I didn’t find the link payment easy
I got a email saying everything was great from Freddie
Now waiting for formal paperwork
For the experience not just the investment. Life is about the experiences you have, not just the money you make. Sure an investment is for returns, but when the returns include physical engagement with something you are passionate about its a win win. Looking forward to the journey in whisky cask investment. A big thank you to the team at Decant Index for their advice, Miles was very supportive. Hopefully meet you at the next event shortly in London.
Excellent advice has always been given and Decant have always catered to my eccentric financial situation. I'm very happy with my portfolio since I have joined the Decant Group.
Just got my 4th cask now, Aaron Blackledge has been very good and easy to get on with, here’s to many more .
My experience with Whisky Partners has been truly exceptional, thanks to their outstanding service, thoughtful recommendations and an incredibly knowledgeable manager at the helm. The team delivers attentive, professional and seamless service throughout every interaction, making the entire process smooth and enjoyable for every whisky enthusiast, whether for personal tasting or investment needs.
great dealing with jack ,gets you through the details nice and easy ,highly recommend
Great service especially for Jack
Absolute top man. So helpful and
professional.
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