Debt Support Direct Reviews 22

The lady I spoke with yesterday to do a annual review was absolutely amazing understanding helpful and made me feel at ease the whole conversation would definitely recommend this service

Hard sell at first, They promised the earth saying they will sort all your payments, they continued not to pay creditors correctly, and if you raise a complaint they hide behind a poor final response. There charges have no justification and am current taking them to small claims court for unfair charging, they prey on the needy for there own gain.

Steer clear there are free companies out there who can do what they do for free. And are more helpful.

Right from the very beginning you got a sense that the company really cared about getting the right outcome for you. I never felt judged and the whole process was explained fully and any questions I had they fully answered and nothing was to much trouble for them. I would highly recommend this company.

Excellent from start to finish . Very helpful and professional and would highly recommend them

Thank You very much Debt Support Direct for helping me with my debts and taking the weight of the world off my shoulders.

I'd like to give a massive thank you to Steve who helped me through the process every step of the way. I'd spoke to him several months before my application for an IVA, he was informative, helpful and very polite not once pressurising me into making a decision I may later regret.

All in all I'm very happy to leave 5 stars for both Debt Support Direct and Steve.

I'd like to thank you all.

I spoke to Chris to get some help with some debts. I was not sure what to do but he discussed my options with me and has helped me to do an equity release so I can clear my debts. I can not thank him enough.

I was desperate to sort my finances out as things had spiralled and I was stressed. I did not owe a lot but it was enough to keep me up at night. I made some online enquiries and spoke to Debt Support Direct. Some options were not available to me as I did not owe enough but they helped me with a debt management plan.

I spoke to Debt Support Direct after I had already been refused help with other companies. I had been previously told that an IVA would not be possible but after speaking to Ollie it turned out it was. I was really worried as thought I might have to go bankrupt and lose my car. Ollie was really patient and explained everything to me. My IVA is now sorted and I feel like a weight has been lifted.

This is an extremely desperate company. A company no doubt desperate to get commissions by signing you up for an IVA.

On 15/05 I first spoke to somebody from this company, I was busy at the time and agreed with them somebody would call me the next day at an agreed time. I had all my information ready and written out and they did not bother to contact me on that day. They emailed me a day later after not calling me asking if I was still seeking advice. I explained they did not contact me and wasted my time and clearly stated in the email "Please cease all communication".

They absolutely did not cease all communication. On the 31st of May I had a call from a mobile number. They asked if I was still seeking IVA advice. I explained (as I did in my previous email to them) that I was already being advised by a charity specialising in IVA's. They asked if the charity was StepChange. I said it was just to try and end the call and the callers response was that they actually had my information passed on to them by StepChange. Interesting, as I have never spoken to StepChange before. I ended the call and blocked the number. At first I thought it was a scam until I realised it was actually another call from this company.

Then, on the same day, this company conducted a credit check without any permission from me and after me telling them to stop the communication. I have now blocked more than one of their numbers, I have blocked their whatsapp, now they're targetting me via emails. Their email states the day they did a credit check aswell as listing my debt amount.

I will be contacting the FCA and also inform StepChange about this companies predatory and harrassing tactics.

I completed the enquiry form and very quickly I received a call from Mike he was brilliant he talked me through all the options he explained everything and was understanding and considerate. I would have no hesitation in recomming the company if you are experiencing financial worries Mike was amazing and helped us reach a decision that has lead us to a more stable and less worrying financial future.

Was never made to feel embarrassed about my situation, was given good advice and was never pressured into making the decision I made, complete weight off my shoulders - thank you so much, I can sleep again

Excellent made me feel at ease and was very helpful

Honestly I was in a tight spot, worried it might be a scam to be caught by bailiff and so on.
It wasn't the team that dealt with me were understanding, respectable and transparent!

I can't thank them enough for such great work and communication skills.

Very understanding respectful and will guide and help you the best way forward would Highley recommend anyone who is struggling with debt to contact them best thing I ever did

The whole team were very pleasant and helpful and explained all options available and which would suit best. A big thank you to all who dealt with my case

EXCELLENT.
Clear advice from begining to the end.
Highly Recommended.
Daniel.

I was never made to feel embarrassed about my situation..l was advised about my options which really helped. Everyone was so friendly , l now feel that a weights been lifted off my shoulders and l can enjoy life again

I cant believe how quickly they sorted my debts out, I'd like to say a big thank you to Gordon one of the advisors - I can finally sleep at night.

Thankyou so much for your help today talking me through how to help with my debits I really do appreciate all your help

Debt Support Direct were very helpful. Every aspect of my options were discussed and my advisor chris answered all my questions and was very patient with us. We were made to feel very comfortable throughout the whole process and very happy with the experience.