Completed my Iva in 2024. To find out in 2026 they never updated the insolvency register. Lost morgage offers new rented home for 2 years. 2 years and still shows as active totally messed up. Avoid. C... See more
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Me and my wife got our selves into bother with money ,after taking out our Iva for 6long years , it came to an end last August and with the fantastic help off Richard Lewis our debt manager/adviser it... See more
Company replied
I am so happy to finally completed my IVA journey. It's amazing to start debt free. Amazing support from Debt movement throughout my 5 years. And a massive. Thank you to Laura Rose on completing m... See more
Company replied
I can’t thank debt management enough for helping me on my journey. They’ve been incredible from start to finish. A special mention to Chan, very professional, friendly, always a speedy response to a... See more
Company replied
Company details
About Debt Movement UK
Written by the company
We know bad debt happens to good people which makes them feel worried and powerless.
At Debt Movement we provide professional debt guidance and services that help people move out of debt.
This empowers people to take control of their finances so they can live their best lives again.
By requesting a call back for free today you can start taking control of your finances, so you can live your best life again.
Contact info
3rd Floor, Marsland House Marsland Road, M33 3AQ, Sale, United Kingdom
- 0333 987 0000
- marketing@debtmovement.co.uk
- debtmovement.co.uk
3.9
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Needed help at the end to finish my…
Needed help at the end to finish my agreement as difficulties with so many costs going up, thanks to debt movement who sorted out a revised creditors meeting, and finally the iva was completed very smoothly. Thanks
1 October 2023
Unprompted review
Reply from Debt Movement UK
Hi Kevin,
Thank you for taking the time to leave us a review! We are pleased that we have been able to help you on your IVA journey!
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.
Fairly prompt replies to emails
Fairly prompt replies to emails. Took a while to get everything on the portal to view I.E. payments etc. also had a very worrying email at the end of my Iva regarding one of the creditors, which threw me into a panic, but it was sorted out promptly
30 October 2023
Reply from Debt Movement UK
Hi Jayne,
Thank you for taking the time to leave us a review! We are pleased that we have been able to help you on your IVA journey and resolved the issue towards the end of your term.
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.
kept up to date with all of the plan
23 October 2023
Reply from Debt Movement UK
Hi Patricia,
Thank you for taking the time to leave us a review! We are pleased that we have been able to help you on your IVA journey!
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.
Very good service
Very good service, always helpful and very wise , glad I was on board with them , would use them again in the future
18 October 2023
Unprompted review
Reply from Debt Movement UK
Hi Christopher,
Thank you for taking the time to leave us a review! We are pleased that we have been able to help you on your IVA journey!
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.
The best experience ever.
I have had the best experience with the Debt Movement, and I wouldn’t hesitate to recommend them to anyone. They make you have a peace of mind during the time that you’ll be dealing with them. I’m very grateful for what they’ve done for me, and I cannot believe that I’m now debt free!!
30 October 2022
Unprompted review
Reply from Debt Movement UK
Hello!
Thank you for taking the time to leave us a review! We are pleased that we have been able to help you on your IVA journey and now living your debt free life - congratulations!
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.
Extremely bad customer service
The company refuse to let you phone them, they have very tight arrangements and the call centres they do have tend to have really unhelpful and sometimes unpleasant attitudes.
4 August 2023
Unprompted review
Reply from Debt Movement UK
Hi Luca,
Sorry to hear about the issues you've had. We'll reach out through Trustpilot to locate your account and then we'll contact you directly to resolve any issues.
Kind regards,
Debt Movement
Do not use
I never choose debt movement they took over the company I used originally who were call appature.
Since it moved the debt movement I've had nothing but trouble with them.
They tried to up payments to an unmanageable amount.
I finished paying my iva in December still not received anything about my account being closed.
Would aviod debt movement and use a different company
30 October 2023
Reply from Debt Movement UK
Good morning and sorry to hear about the issues experienced. The payments are based purely on your income and expenditure. As part of the terms of an IVA, if your affordability increases then you'd be expected to contribute more into the IVA - usually 50% of the the difference. Also, according to our records, we previously emailed across confirmation that your IVA had successfully completed. We'll reach out to you by email to discuss these issues further. Kind regards, Debt Movement
Helped me to financial freedom
30 October 2023
Unprompted review
Reply from Debt Movement UK
Hi,
Thank you for taking the time to leave us a review! We are pleased that we have been able to help you on your IVA journey!
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.
Great company and a massive help
You guys made it so easy and stress free from start to finish,also there was plenty of support all the way
30 October 2023
Reply from Debt Movement UK
Hi Mark,
We are incredibly grateful that you took the time to leave us a review and feedback of your experience! It's great to hear that we have been able to assist you and made it a stress free experience!
We are always here if you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.
Straight forward advice and easy to use…
Straight forward advice and easy to use portal system.really helpful when I missed one payment,just ring them straight away it's the best way
30 October 2023
Reply from Debt Movement UK
Hi David,
Thank you for taking the time to leave us a review! We are pleased that we have been able to help you along your IVA journey and that you have found it an easy process to go through.
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.
Completed my IVA
While going through my IVA they were great, although I found things a bit impersonal as unable to speak with anyone on the phone. At the end I didn't hear from them for over 6 months. They didn't even advise when I'd paid the last payment, just as well I knew or I would have carried on paying. After 6 months received an email advising that all was completed. No advise how to move forward financially
30 October 2023
Reply from Debt Movement UK
Hi Helen,
Thank you for taking the time to leave us a review and feedback on your experience with us! We are pleased that we have been able to help you along your IVA journey and we will take on your comments to better improve our services going forward.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.
Absolutely brilliant with the help and…
Absolutely brilliant with the help and customer support.
30 October 2023
Reply from Debt Movement UK
Hi Kirsty,
Thank you for taking the time to leave us a review! We are pleased that we have been able to help you along your IVA journey.
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.
Debt movement really helped me I feel…
Debt movement really helped me I feel so grateful thankyou
30 October 2023
Reply from Debt Movement UK
Hi Cheryl,
Thank you for taking the time to leave us a review! We are pleased that we have been able to help you on your IVA journey!
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.
That is very good
30 October 2023
Unprompted review
Reply from Debt Movement UK
Hi Simon,
Thank you for taking the time to leave us a review! We are pleased that we have been able to help you on your IVA journey!
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.
I have just finished my IVA
I have just finished my IVA. My Journey was easy. If ever i had any questions Debt movement would be there to answer them.
23 October 2023
Reply from Debt Movement UK
Hi Gary,
Thank you for taking the time to leave us a review! We are pleased that we have been able to help you on your IVA journey and that you are now debt free!
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.
The customer service is outstanding and…
The customer service is outstanding and the arrangement was affordable. So helpful in everything to do with helping me clear my depth.
23 October 2023
Reply from Debt Movement UK
Hi Samantha,
We are incredibly grateful that you took the time to leave us feedback of your experience! It's great to hear that we have helped you on your journey to debt free living!
We are always here if you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.
Mia Elliott
I had cause to contact customer services today over an issue that had been causing me alot of stress and anxiety, my enquiry was quickly handled and dealt with today by Mia Elliott she was exceptionally helpful, polite and completly pro.
Mia definitely knows her *stuff in this game , she quickly picked up on the information I needed to help put my mind at rest, she went through all the relevant information with me patiently and ensured I had a complete understanding and that everything was taken care of.
Mia is credit to your team...and I would like to thank her once again for her help today!
10/10
27 October 2023
Unprompted review
Reply from Debt Movement UK
Hi Tel,
We are incredibly grateful that you took the time to leave us a review and feedback of your experience! It's great to hear that Mia has been able to assist you in such a way! We will pass on your kind words to her.
We are always here if you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.
Almost impossible to get hold of anyone
Almost impossible to get hold of anyone when i need help and advice , phone numbers dont work , calls diverted to some sort of call centre, emails dont get replies , portal yes you guessed it that doesnt work either at my whits end think twice before you get involved 👎🏼
27 October 2023
Unprompted review
Reply from Debt Movement UK
Hi Matt,
Sorry to hear about the issues you've had. We'll reach out through Trustpilot to locate your account and then we'll contact you directly to resolve any issues.
Kind regards,
Debt Movement
Good experience and well worth trusting…
Good experience and well worth trusting these guys
23 October 2023
Reply from Debt Movement UK
Hi Paul,
Thank you for taking the time to leave us a review! We are pleased that we have been able to help you on your IVA journey!
We are here when you need us.
https://debtmovement.co.uk/contact-us
Many thanks,
The Debt Movement Team.
Good at the start of iva but come the…
Good at the start of iva but come the last 2 months of my payments I had to scrap my car and had to pay £20 a day 5 times a week in taxis to work and waited 2 months for a decision on if they would allow my finance for a car ! By then my iva had already been paid off !
23 October 2023
Reply from Debt Movement UK
Hi Jackie,
Thank you so much for sharing your experience with us. We appreciate your feedback on your IVA journey, I'm sorry to hear that the end of your IVA wasn't as smooth as anticipated. We will take your feedback on board.
We are here when you need us.
https://debtmovement.co.uk/contact-us
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