DebtBlue Reviews 3,391

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 637 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and kind demeanor. Many people highlight the excellent customer service, noting that representatives are patient, understanding, and provide clear explanations. The overall service is frequently described as efficient and effective, with many consumers appreciating the quick response times and the support received throughout their financial journey. However, some people were dissatisfied with payment-related issues, including unexpected requests for additional funds after a contract was signed, or inconsistencies with scheduled payments. A few other people also felt that employee complaints and investigations were not handled well, leading to a stressful work environment.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for being kind,... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the consultants and... See more

Service

People report positive experiences with service. Customers consistently praise the helpfulness and... See more

Payment

Clients share ambiguous opinions on payment. Many customers express satisfaction, highlighting how the... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers appreciated the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tenisia surprised me with an update with my Debt Blue account. They have three creditors paid off and are halfway paid off the two bigger accounts. one more creditor after that. i really appreciated... See more

Company replied

Rated 5 out of 5 stars

I called because I had been emailing the law group in regards to paperwork that had been served to me. As soon as i shared the email, she was able to get me the correct information and also provided a... See more

Company replied

Rated 5 out of 5 stars

I am so glad I did my research and came across Curadebt and was instantly connected with Jonathan Chanto. This process has been a wonderful experience I have ever experienced to have a fresh start of... See more

Company replied

Rated 5 out of 5 stars

Debt blue checked on me every step of the way to see if I needed anything, had any questions at any time, and problems with companies I owed. Always encouraging me along the way. Always there for me w... See more

Company replied


Company details

  1. Debt Relief Service
  2. Financial Consultant

About DebtBlue

Written by the company

Backed by more than 20 years of experience, the DebtBlue team is committed to helping individuals and families get back on their feet financially. By reducing the principle portion of your credit card debt, department store bills or medical bills, DebtBlue clients can get out of debt more quickly and regain the financial stability that may be lost to the unexpected loss of a job, sickness, or divorce.

DebtBlue’s Program is Proven to Work

Your unsecured debt may be able to be settled for cents on the dollar and much more quickly than making the minimum monthly payments. You get fast, friendly service from DebtBlue. Our team of professionals know what the credit card companies will settle for. They have worked directly with the creditors to establish relationships to settle your debt for less than you owe, in a professional manner.

It’s not for everybody because everyone’s financial situation is different. It just takes a few minutes on the phone with our debt specialists to get the information you need to make the best decision for yourself and your family. DebtBlue will answer all your questions in the first free phone consultation. Don’t wait for your debt situation to get worse. DebtBlue is here to help you free yourself from debt.

Performance Guarantee

You are guaranteed to save money, or there is absolutely no cost to you.

When you choose DebtBlue, you are guaranteed to have a portion of your credit card debt forgiven/reduced or DebtBlue will not receive any compensation. It’s a simple as that. You are guaranteed to save money, or there is absolutely no cost to you. With DebtBlue you save. 100% guaranteed.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dee answered all my questions as soon…

Dee answered all my questions as soon as I asked them.

30 January 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are overjoyed to hear Dee answered all your questions promptly. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

It representative is wonderful with JetBlue

The representatives have always been helpful and kind and very patient with me and I'm very happy with the outcome of our agreement to pay off my debt thank you debt blue

30 January 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are happy to hear our representatives were helpful and patient. Thank you for trusting DebtBlue with your agreement.

Rated 5 out of 5 stars

Before I knew about this program with…

Before I knew about this program with DebtBlue I couldn’t see the light at the end of the tunnel. Everyone I have had the privilege of speaking with has been amazing. They lifted the weight off my shoulders and have been fast, efficient and professional. Kevin is the best and he called me today just to follow up regarding my first 90 days and congratulated me for the progress I have made. The truth is the ones who should be congratulated are YOU DebtBlue team. Thank you guys for your hard work. You’re the best!

30 January 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We greatly appreciate your kind words, Eddie! Kevin and our team are honored to support your progress.

Rated 5 out of 5 stars

Letting me know whats happening


8Letting me know whats happening
Praying on right road GOD BLESS

28 January 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We sincerely value your trust in our communication. Grateful you feel informed throughout the process. Blessings to you.

Rated 5 out of 5 stars

Outstanding support

The knowledge and support is outstanding. I appreciate their understanding of my situation and their guidance. Highly recommend

29 January 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We greatly appreciate your outstanding feedback, Maria. Your trust in our guidance and support means everything to us

Rated 5 out of 5 stars

Dytavia is very professional

Dytavia is very professional, knowledgeable, patient and kind.
She’s awesome!

28 January 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Your positive experience means everything! Dytavia's professionalism and kindness truly represent our values. We're delighted you felt supported.

Rated 5 out of 5 stars

Because you were so kind and helpful…

Because you were so kind and helpful when I needed it the most. You’ve checked on me and walked me tru everything I needed to do. I’m so grateful.

21 January 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you for your kind words. We're grateful we could support you through everything. Your trust means so much.

Rated 5 out of 5 stars

Very friendly

Very friendly, kind and clear to explain the situation
I felt very comfortable

27 January 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are pleased to hear you felt comfortable with our friendly, clear explanations. Thank you for your trust.

Rated 5 out of 5 stars

Kevin was very attentive and was able…

Kevin was very attentive and was able to get the request handled in a matter of minutes. Excellent job.

26 January 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you for your review. We're pleased Kevin provided attentive service and handled your request quickly.

Rated 5 out of 5 stars

She was very helpful and knowledgeable…

She was very helpful and knowledgeable was a pleasure talking with her

26 January 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We greatly appreciate your positive feedback about our helpful and knowledgeable team member. Thank you for sharing your experience.

Rated 5 out of 5 stars

Melissa R

Melissa R. was more helpful and pleasant to work with than most others!

26 January 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you for noting Melissa's pleasant and helpful service. We really appreciate you taking the time share your review.

Rated 5 out of 5 stars

Carmen is an outstanding staff member

Carmen is an outstanding member of your customer service team. My experience with her was as a personable professional.

23 January 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are thrilled to hear Carmen provided outstanding personable professional service. We appreciate your kind words about our team.

Rated 5 out of 5 stars

She very helpful was able to solve a problem that I…

She was able to solve a problem that I was having making my payment. I will have to renegotiate the end of March but at least it’s better for a couple months.

22 January 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are grateful you found our team helpful in solving your payment issue. Your positive feedback means everything to us.

Rated 5 out of 5 stars

A Helpful and Effective Program to be out of Debts

Tenisha was very helpful by programmed my Graduation day and the final payment to our last creditor. I will recommend this program to anybody that is struggling with credit cads debts.

22 January 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you immensely for recommending our program! Thrilled Tenisha helped you reach your graduation day and become debt-free.

Rated 5 out of 5 stars

Melissa was amazing

melissa was amazing and provided the best customer experience, she was very helpful and attentive

23 January 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are honored to hear Melissa provided amazing customer service. Her helpfulness and attentiveness reflect our commitment to excellence.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look