Debt dot Help Reviews 68

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Dennis was so amazing throughout this entire process! He genuinely cares about helping others and it was truly a blessing to meet him. I am beyond grateful for National Debt Relief as I am going throu... See more

Rated 5 out of 5 stars

I was very apprehensive in giving personal information out over the phone however, I went with my gut feeling and took the leap of faith, and am hoping for the best outcome. I will say the amount of... See more

Rated 5 out of 5 stars

Amanda is an absolute angel. I was loosing sleep over my debt and my inability to get back ahead of my finances after a divorce and starting my life over- I used my credit cards. I buried myself and I... See more

Rated 5 out of 5 stars

Recently was help by Joshua Newman, I told him about my recent loss in my personal life and financial and he met me with no judgement and only offered help with what I thought, I could not receive hel... See more

Company details

Written by the company

Debt dot Help is an AADR and IAPDA Accredited firm that helps clients overcome challenges with overwhelming consumer debt. Helping with everything from consolidation loans to relief programs or free financial anlaysis, Debt.help has Americans covered on their path to financial freedom.


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4.8

Excellent

TrustScore 5 out of 5

68 reviews

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Rated 5 out of 5 stars

Two awesome employees…

I spoke with Sierra and I spoke with Amanda. Both of them are very professional and very good at explaining things when I had questions. The whole process went very smoothly a couple times I had to stop her and ask a few questions and she was awesome at filling in the blanks for me you have two awesome people working for your company And they’re just very easy-going and they are very helpful to let you understand everything in to the smallest detail so I just wanted to sing their praise to you in this review and thank you for helping me out and I’m so glad that those are the two guys I got to talk to you because they’re awesome.

27 September 2025
Unprompted review
Rated 5 out of 5 stars

Sokha Ky made my experience with them…

Sokha Ky made my experience with them seamless and it was great to talk to her she was easy to talk to and she did her job well I would recommend going to them and seeing about your own situation I was with another company and they were not doing what they said they would do so I switched to national debt relief

2 September 2025
Unprompted review
Rated 5 out of 5 stars

A Life-Changing Program

Dennis was so amazing throughout this entire process! He genuinely cares about helping others and it was truly a blessing to meet him. I am beyond grateful for National Debt Relief as I am going through many hardships in my life. This program has given me so much hope for my future. Thank you for everything!

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Amanda is an absolute angel

Amanda is an absolute angel. I was loosing sleep over my debt and my inability to get back ahead of my finances after a divorce and starting my life over- I used my credit cards. I buried myself and I could not get myself out of my hole, yet I work as a nurse and make fairly good money. I needed Amanda and this program at this exact moment. I could not be happier with the results already. Amanda made me feel heard and understood (which was not part of her job description, I’m sure), and she provided me the personal sense of security that I needed to actually accept help, which I truly needed. I am beyond thankful and cannot say enough wonderful things about Amanda specifically and the program overall. A massive weight has been lifted off of my shoulders. Thank you again, Amanda!!!!!

29 July 2025
Unprompted review
Rated 5 out of 5 stars

I have experienced great customer…

I have experienced great customer satisfaction and overall results and information with how the company works diligently with creditors to make achievements in the right direction satisfying the customers with right results.

15 July 2025
Unprompted review
Rated 2 out of 5 stars

Very deceptive, starts with lies to scare you.

Very deceptive. The letter I received clearly stated "**Failure to Repay**" which led me to believe that some creditor had reported that I was not repaying my debt. Since I haven't missed a payment or paid anything late in the last few years, I was scared. None of what the letter said was true. I believe it was an attempt to scare me into calling. The advisor admitted that they use a 3rd party marketing firm and he didn't like the letter either. I called it a scare tactic.
At a minimum, the letter should have been more clear that it was an attempt to get business and that the data in the letter is an example, not based on my actual information.

10 July 2025
Unprompted review
Debt dot Help logo

Reply from Debt dot Help

Joe, please email us at info@debt.help.

First: debt levels DO impact credit scores. That’s not a scare tactic that is part of the realities of the FICO modeling algo.

Second: Yes late payments ARE in fact reported to credit history and if they sent you a letter of collections is almost too late to help you.

Third: Our marketing and sales teams operate at the highest ethical standards.

We apologize if our representative had a hard time clearly stating those realities; email us the name of the rep time and date of call and we will be happy to address and use a coaching experience.

Rated 5 out of 5 stars

I worked with Matthew

I worked with Matthew. He was amazing. He was patient with me and also very thorough when answering my questions and concerns. He made the process smooth and calming. I am anxiously waiting now to see the results but so far definitely a 10/10 experience!

8 July 2025
Unprompted review
Rated 5 out of 5 stars

My first reach out from the company was… actually from a representative named Steve and I felt trustworthy attention from the beginning

My first reach out from the company was from Steve, who called me back the next day so that I could be a little more settled at exactly the time that we talked about he was friendly. He followed up with a few more phone calls. I got information. I felt confident and comfortable with. I went ahead and started the process And stuck with it and my first payment has gone in. They do follow up with a few customer service phone calls don’t be intimidated just think of it as someone reaching out and helping you and if you really give it some thought, you’ll know that you have some questions and they have some answers…

1 December 2024
Unprompted review
Rated 5 out of 5 stars

Nikki saved me!

I was having an incredibly awful day, everything that could have gone wrong went wrong, What saved my day was talking on the phone with Nikki which was truly a blessing. She was compassionate, kind, patient, understanding, and so incredibly helpful. I cannot put to words how she help put my mind at ease over the difficult situation that I was in. The help and assistance that she offered me was one I needed, and she handled the entire situation with so much care and concern. She is extremely knowledgeable of her job And went above and beyond to provide me with all the needed information and help me every step of the way. I cannot sing her phrases enough, and I hope that she is acknowledged and compensated for her magnificence.

6 December 2024
Unprompted review

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