Dealerleasing Reviews 431

TrustScore 4.5 out of 5

4.5

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Company details

  1. Car Leasing Service

Written by the company

Dealerleasing is Nederlands grootste shortleasemaatschappij. Dealerleasing combineert feitelijk alle voordelen van full-operational leasing met de flexibiliteit van een huurauto en ook nog goedkoper dan de gevestigde leasemaatschappijen.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

431 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Extremely helpful and reassuring

Extremely helpful and reassuring.
Fast response and overall great service.

25 June 2025
Unprompted review
Dealerleasing logo

Reply from Dealerleasing

Dear Robert,

Thank you for your kind review! We're glad to hear you found our service helpful and reassuring. HAve a safe drive!

Team Dealerleasing

Rated 5 out of 5 stars

Excellence in costumers approach

They were clear and transparent during all the time and were very helpful and gentil on the communication!

12 June 2025
Unprompted review
Dealerleasing logo

Reply from Dealerleasing

Dear Cassio,

Thank you for your kind words! We're glad to hear that you appreciated our clear and transparent communication, as well as the helpful and gentle approach. It was a pleasure assisting you, and you're always welcome back!


Team Dealerleasing

Rated 5 out of 5 stars

very good car and delivery

3 April 2025
Unprompted review
Dealerleasing logo

Reply from Dealerleasing

Dear Chao Wang,

Thank you for writing this review. We are glad to hear that you're satisfied with the car and delivery!

Team Dealerleasing

Rated 3 out of 5 stars

Worst company to deal with

Worst company to deal with, do not deal with them. Hidden costs galore, and they do not assist with any queries. It's an it-is-what-it-is situation with them - it was like dealing with a robot.

Rather use a different company.

Update: one of my pain points with the company turned out to be my fault, not dealerleasing.nl hence the change from 1 star to 3.

19 February 2025
Unprompted review
Dealerleasing logo

Reply from Dealerleasing

Dear Mr. Roig,

I am sorry to hear that your experience with Dealerleasing was not to your liking.
Nevertheless, I would like to thank you for the pleasant conversation this week and the explanation you provided.
This is the only way we can continue to work on our service.

Your comments and feedback will be discussed internally so that this will not happen again in the future.

Our sincere apologies for the inconvenience.

Kind regards,
Team Dealerleasing

Rated 5 out of 5 stars

Amazing support and service specially…

Amazing support and service specially by Bianca! Very helpful in doing changes and make things easier.
Just the prices of short term leasing could be better

29 January 2025
Unprompted review
Dealerleasing logo

Reply from Dealerleasing

Dear Miguel,

Thank you for writing this review. We are glad to hear that you are satisfied with the services provided by Bianca and we hope you enjoy the car!

Team Dealerleasing

Rated 5 out of 5 stars

Good service.

12 September 2024
Unprompted review
Dealerleasing logo

Reply from Dealerleasing

Beste Xia,

Thank you for the 5 stars!

Team Dealerleasing

Rated 5 out of 5 stars

The staff was very patient

The staff was very patient, answered a lot of my questions and helped me a lot when I had questions about the model and price of the vehicle, it's a great company to work for!

26 July 2024
Unprompted review
Dealerleasing logo

Reply from Dealerleasing

Dear Xiao,

Thank you for your review! Our customers are very important to us. Therefore, it is our policy to assist you as quickly and effectively as possible. We wish you many safe kilometers.

Team Dealerleasing

Rated 5 out of 5 stars

Fijne communicatie!

Fijne communicatie!

18 June 2024
Unprompted review
Dealerleasing logo

Reply from Dealerleasing

Beste F.e.m.,

Bedankt voor de review! Goed om te horen dat onze communicatie naar wens is geweest.

Team Dealerleasing

Rated 5 out of 5 stars

Fijn contact via whatapp

Erg fijn om via Dealerleasing en auto te leasen. Alles ging lekker snel via whatsapp.

15 February 2024
Unprompted review
Dealerleasing logo

Reply from Dealerleasing

Beste,

Dankjewel voor de review. Goed om te horen dat je een fijne ervaring bij ons hebt gehad!

Team Dealerleasing

Rated 5 out of 5 stars

Friendly and patient, stand in customer's shoe

i first rented a car in October 2022, for jsut one month, Christy has been such a friendly , patient and helpful person, I had very good experience back to then. And in Feburary, I need another car and a van, she really doing her best try to arrange everything to meet my requirment in terms of delivery time, car model etc. I m sure every customer who has had contact with her, would definaly appreciate her top quality service and come back to her as long as there is need of rental car.

5 February 2023
Unprompted review
Dealerleasing logo

Reply from Dealerleasing

Dear Yunyun Mao,

Thank you for writing this review and for the compliments for Christy.
We hope you are going to enjoy the car and van!

Team Dealerleasing

Rated 5 out of 5 stars

Good customer experience

So far, I had a great experience with Dealerleasing. Everything was done quickly, every question was answered. The car was delivered clean, and on schedule. Christy is polite and a super helpful advisor.

16 January 2023
Unprompted review
Dealerleasing logo

Reply from Dealerleasing

Dear Matheus,

Thank you for the positive review!
We hope you enjoy the car.

Team Dealerleasing

Rated 5 out of 5 stars

Quality service overall, good cars and extremely quick response

I was looking for a lease car for a few months. Searched online and came across so many options but DealerLeasing stood out to me with most options and competitive prices. Used the online form and immediately got assigned a Lease Advisor, Mitchel, who gave me a call to understand my requirements and I actually concluded the car and paperwork in just 2 working days. I really liked the personalized touch where I could quickly connect with Mitchel over whatsapp and phone who literally replied to my messages within minutes. The documentation process was smooth and online and I setup a pickup date of my choice. Experience around pickup was also good. The car was professionally cleaned and almost like brand new with all accessories and safety equipment in place. Inspected the car and the Inspector documented my few observations and logged it in an online report which we both signed and I was off. What I appreciate the most is the response time not just from my advisor but all the different teams who so far have always replied back to my emails on the same day. As an expat in the Netherlands, I’m extremely satisfied with the car and overall quality of service and looking forward to similar experience upon returning the car. Highly recommended short-lease provider in NL.

5 April 2022
Unprompted review
Dealerleasing logo

Reply from Dealerleasing

Dear Imtiaz,

Thank you so much for your review and your compliment about Mitchel.

Team Shortleaseland

Rated 5 out of 5 stars

Excellent service

A very fine service; highly organized and clear communication with excellent customer service. Will stay with Dealerleasing as a client as long as possible!

14 September 2017
Unprompted review
Dealerleasing logo

Reply from Dealerleasing

Dear sir Jaems,

Thank you for the great compliment!

Best regards, DealerLeasing B.V.

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