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Alawin | 300% up to €2,000 + 300 FS + 1 Bonus Crab
Ireland
2.0
11 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Support told me Live Roulette contributed to wagering. The progress bar barely moved after 40 minutes, then the terms page said that game counts as 5%. The status did not explain the next step.
Jordan in live chat read the first line only, I think. They told me where the bonus page is, but my question was about missing spins after claim. The status did not explain the next step.
Requested a cashout for 52 through prepaid card on weak hotel Wi-Fi.
The status stayed on "approved" for two days, then the amount returned to balance with no note in the history. That is where the irritation started for me.
Ethan replied by email and named one document
Six hours later, message centre asked for two different files
Same case, different list
That is where the irritation started for me
Sophie from message centre was polite, but answered the wrong problem.
I asked why a withdrawal was stuck; the reply explained how to reset my password.
I had to check the same screen again later
Mia in live chat read the first line only, I think. They told me where the bonus page is, but my question was about missing spins after claim. The detail mattered because the balance had changed
The bank card withdrawal looked normal at first. After the weekend it vanished from pending withdrawals, and the balance did not explain where the 44 went. That is where the irritation started for me.
The game loaded on desktop and failed on my cracked tablet. Same account, same Wi-Fi, but mobile just spun until the session timed out. I had to check the same screen again later. Support still had the same old note afterwards.
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