I arrived in the shop, i felt really welcome - nice shop with really good service. Suggested things and told me her opionin, and in gerally 100%+ would recomend. I was promised it would come up... See more
Company replied
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I arrived in the shop, i felt really welcome - nice shop with really good service. Suggested things and told me her opionin, and in gerally 100%+ would recomend. I was promised it would come up... See more
Company replied
The sofas look and are better than what we saw on the website. The experience in the store was great, we were given all the time in the world, the advice, I'm sad I fogot his name but the... See more
Company replied
We bought a beautiful daybed from Sofacompany 1.5 years ago. When we noticed some issues with the wooden frame we contacted about the issue. Their customer support immediately got back to us offering... See more
Company replied
I had a great customer experience in Stuttgart showroom with Agnes . She was really friendly yet professional. She took the time to show me all potential products , discuss all details and understan... See more
Company replied
Written by the company
Written by the company

Leipziger Straße 54, 10117, Berlin, Germany
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The couch is very nice, comfortable, nice design and flexible. Easy to put together and looks/feels very sturdy. The color and texture of the fabric is also one of my favorite feature. I also love the feather cushions with their covers. The customer service was great and even if we had a small little problem we managed to solve it in short time. I hope to remember to come back with a feedback after a longer period of using the couch to see how it looks/feels like on long time.
Really amazing service! When my sofa arrived there was a small tear in the fabric and they replaced the cushion for me.
Good quality sofa and lovely communication :)
I have bought several items within last two years – sofa and two chairs. All of the have a great quality and I enjoy using them on daily basis.
Easy, fast and no-problem delivery. Also, nice and accommodating customer support. Would buy here again!
Top customer service, top quality, top design, best experience so far when going for furniture.
I visited the showroom and chosen one in mind and ordered online. The product arrived with no hassle. I am happy to use it again.
Fabulous sofas. I love that one can custom make them. Such elegant design and the comfort is also wonderful. Good value for money!
I bought a dining sofa set and hockers from SofaCompany. I love the designs and fabric they offer. Very high quality product for a reasonable price. I have three small children and was able to clean off the mess they made on the sofa very easily. Very good customer service too. Absolutely recommend it.
I am very happy with my couch! The only additional service I would have liked to have had is for the delivery company to take care of the recycling of the packaging.

Reply from SOFACOMPANY Deutschland
Good quality sofa. Delivery time was a little longer than expected and communication was not always on point. Nevertheless I'm very happy with the purchase.

Reply from SOFACOMPANY Deutschland
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