Excellent customer service from Hudson Reed. A special thank you to Angela, who was always extremely helpful, professional and quick to respond. She handled my requests very fairly and was exception... See more
Company replied
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Excellent customer service from Hudson Reed. A special thank you to Angela, who was always extremely helpful, professional and quick to respond. She handled my requests very fairly and was exception... See more
Company replied
The whole experience with Hudson Reed has been outstanding. In addition, I ended up talking to the customer support because I ordered the wrong item and I was blown away by how friendly and how cust... See more
Company replied
I have now fitted out three bathrooms in Germany with products from Hudson Reed and everything was perfect. Really great quality products at a very reasonable price. Customer support was second to n... See more
Company replied
Good info about products online, so we ordered. Then a problem occured and we called the given Phone number, where Ms Angela replied competently and friendly. The product was delivered without damag... See more
Company replied
Hudson Reed Deutschland bietet ein umfangreiches Sortiment von eigenen Designer Produkten im Bereich Heizung, Badezimmer und Beleuchtung, die exklusiv Online verkauft werden. In unserem Shop finden Sie unter anderem stilvolle Heizkörper, diverse Duschsysteme und Armaturen, hochwertige Badkeramik und Accessoires – im modernen sowie nostalgischen Stil. Mit langjähriger Erfahrung in Europa und einer Präsenz auf dem deutschen Markt seit 2005 legen wir großen Wert auf die Meinungen unserer Kunden. Hudson Reed bietet Ihnen High-End Produkte zu wettbewerbsfähigen Preisen und eine dedizierte, persönliche Kundenbetreuung.
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Ab einem Einkaufswert von 500EUR
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Hudson Reed has the perfect design from modern and romantic bathrooms. Whenever I need it support the people on the phone are super friendly and they know what they’re talking about. For me it is the perfect firm! Quality and price is really great!

Reply from Hudson Reed DE
I had a Problem with the delivery Service and Hudson Read solved it immediately. Great Customer Service!

Reply from Hudson Reed DE
Very fast and accommodating service
Top
Further purchases for sure again

Reply from Hudson Reed DE
- No intallation manuell was included
+ best packing ever seen.
+ very good quality

Reply from Hudson Reed DE
Fast ans comprehensible transaction. The ordered product as described. Love my New radiator! :)

Reply from Hudson Reed DE
Ordered a glass shower Wall. Unfortunately the package was damaged during shipment. It was replaced without problems and everything was fine.

Reply from Hudson Reed DE

Reply from Hudson Reed DE
The product quality is good. However, service sucks.
We ordered 2 radiators and paid 50 € extra to determine the exact date of delivery. Well, the radiators didn't arrive that day (waste of a vacation time). They arrived a week later. Well till today no one answered our messages, requests nor complaints, as we should be refunded those 50 €.
BAD customer Service and rip off.

Reply from Hudson Reed DE
product looks good. was easy to assemble. but I did not attached it to my heating system because of the sytem is not ready. It will be aproximately in March 2022.

Reply from Hudson Reed DE
Quick sending service, high quality product with awesome function! We're very happy with it

Reply from Hudson Reed DE
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