Rachel Meegan is absolutely BRILLIANT! If I could give her 20stars or more I would. She’s so friendly, professional, accommodating, knowledgeable & FAST! She’s a WIZ! Highly recommend her.
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Hats off to Brenda, Duda, Erika, and Tanya at the the Franklin Branch. I had an outstanding experience at this branch because of them and truly appreciated the level of care and attention I rece... See more
It was a professional and easy experience. Denzel was an amazing and respectful too, person. I’d be happy to come here again. Amazing!
Amanda was amazing! She waked me through the process of refinancing my vehicle loan, AND let me know about the great CD rate and High Yield Savings Accounts at DCU. She is an empowering Game Changer!... See more
Company details
Information provided by various external sources
DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.
Contact info
500 West Central Street, 02038, Franklin, MA, United States
- 1-800-328-8797
4.7
Excellent
34 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Brenda is the best so polite and sweet…
Brenda is the best so polite and sweet and helpful shes my favorite!
13 May 2026
Unprompted review
professional and easy…
It was a professional and easy experience. Denzel was an amazing and respectful too, person. I’d be happy to come here again. Amazing!
11 May 2026
Unprompted review
Rachel Meegan is absolutely BRILLIANT
Rachel Meegan is absolutely BRILLIANT! If I could give her 20stars or more I would. She’s so friendly, professional, accommodating, knowledgeable & FAST! She’s a WIZ! Highly recommend her.
9 May 2026
Unprompted review
Great assistance all around
5 May 2026
Unprompted review
Great help for First Time Car Loan
Su was magnificently helpful with completing my car loan application I had never done one and she answered all of my questions in great detail!
7 May 2026
Unprompted review
Help with Visa application
Customer Service representative was so pleasant and helpful with a great sense of humor! Much appreciated in the world today.
4 May 2026
Unprompted review
I was on the DCU bank today and Ambika…
I was on the DCU bank today and Ambika Jayamohan she was nice, she help me complete all the services that I needed. I was very satisfied with her service.
30 April 2026
Unprompted review
Su did an amazing job with helping us…
Su did an amazing job with helping us open an account for us. Amazing customer service. Highly appreciate her.
29 April 2026
Unprompted review
To be honest my experience with DCU was…
To be honest my experience with DCU was great .. Danielle did the good job.
27 April 2026
Unprompted review
Eric is always friendly and helpful…
Eric is always friendly and helpful everytime I have come into the branch.
25 April 2026
Unprompted review
Amanda was amazing
Amanda was amazing! She waked me through the process of refinancing my vehicle loan, AND let me know about the great CD rate and High Yield Savings Accounts at DCU. She is an empowering Game Changer! I can’t recommend Amanda enough. Thank you for everything!
24 April 2026
Unprompted review
Tayna Rocha was a pleasure to work with…
Tayna Rocha was a pleasure to work with in regards to refinancing my auto loan.
She was extremely knowledgeable and made the process painless.
Thank you Tayna and DCU.
22 April 2026
Unprompted review
You have incomparable employees.
You have incomparable employees.
Today, a girl name is Dianne helped me from A to Z.
21 April 2026
Unprompted review
Good service
I went to this branch in Franklin, I met this banker Tayna, she was so nice and she went through every sign details with me, explaining me all the concepts.
Thanks to you.
20 April 2026
Unprompted review
Big thanks to Caroline for making my…
Big thanks to Caroline for making my visit so easy. She was incredibly helpful, friendly, and took the initiative to introduce me to a better savings account that fits my goals. Truly appreciate the personalized service.
20 April 2026
Unprompted review
Helpful with lost credit card…
Helpful with lost credit card replacement
18 April 2026
Unprompted review
Had a great experience with roopa
Had a great experience with roopa. Helped me with everything I needed
18 April 2026
Unprompted review
Marco was very helpful and…
Marco was very helpful and knowledgeable. Assisted me on opening a high interest rate savings plan also.
18 April 2026
Unprompted review
I got good service with Anbika
17 April 2026
Unprompted review
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