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Company details

  1. Conference Calling Service

Information provided by various external sources

Our cloud-based contact center solution helps companies reach millions of customers via interactive text and voice. Our highly customizable solution boasts an intuitive and user-friendly interface that allows our clients to design and deploy sophisticated communication strategies quickly and with relative ease. We help our clients boost productivity, enhance efficiency, and increase profitability by automating business processes: sales and marketing, scheduling, announcements, payment processing, and more. Based in Atlanta, Georgia.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

5-star
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Rated 5 out of 5 stars

The DCDial and payment platform…

The DCDial and payment platform provides a state of the art payment experience. While ensuring our customers security and peace of mind with encrypted features. We have received excellent customer feedback in regards to the DCDial system.

3 September 2022
Unprompted review
Rated 5 out of 5 stars

Great Customer service

The Customer service from DcDial is great! They are ver patient and answer almost immediately. We had some doubts and they were able to help us with them and even made some follow ups afterwards.

27 July 2022
Unprompted review
Rated 5 out of 5 stars

Dcdial works wonders for my company

Dcdial works wonders for my company. It's fast, and easy, which gives each consumer the freedom to process their own payments. I would recommend this to all business owners, who are looking for a secure way to allow the processing of payments.

8 September 2022
Unprompted review
Rated 5 out of 5 stars

Great service and easy to use

I've never had any problems with DCDial. I am not the most tech savvy person, but the system is really easy to use and their customer support people are always ready to assist you.

2 September 2020
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! People, there are super nice and knowledgeable about what they do. Their Click campaigns are my go-to when it comes to compliance issues.

2 September 2020
Unprompted review
Rated 5 out of 5 stars

Just started today

Ran my first campaign using DCDial and honestly the results were incredible. My company has been struggling during covid, and so we are really pleased by the payment IVR feature.

28 August 2020
Unprompted review
Rated 5 out of 5 stars

Best Dialer Service

I've never heard of DCDial before actually trying it and, honestly, in the beginning, I was a bit skeptical about them. However, I am glad I gave them a chance because their app is AMAZING. Extremely user-friendly and easy to set up, has a lot of features that other big companies don't even offer + their team is ready to customize an app for you if you have any special requests

28 August 2020
Unprompted review
Rated 5 out of 5 stars

DCDial is just awesome

We work as a payment collection company which offer different businesses to collect money from their debtors.

We were seeking for a solution which could help to reach the people to collect money using a hassle free way, where debtor could pay easily online either via Payment IVR or web and obviously secure, So DCDial works well for all these requirements, no physical interaction nor debtors need to visit banks.

DCDial proved a great for both calling services and payment services, so it's a great combination when you get in a single solution. While their support team is awesome in sense of responding to the queries over a phone call, chat or ticketing system, while they are just a phone call away.

The great thing with their team is they deliver things timely and completely. I have many examples: for example when we need anything to customize for us, they did it more than our expectations, and their development team made that available just like it was already there, So the coordination between their team is great, like if you are talking to their support team regarding any new feature, it is like you are talking to their technical team, so they help straight away without waiting for their technical team come to answer the queries.

Best of luck DCDial, we recommend you guys 100% if someone is looking for call center or payment solution.

28 August 2020
Unprompted review
Rated 5 out of 5 stars

I've loved DCDial ever since we had our…

I've loved DCDial ever since we had our initial demo with Haze. I'm continually impressed by DCDial's functionality. The number of inbound calls has grown so dramatically with the automation that they did for us, that we had to hire a few other people for only answering inbound calls and handling requests.

13 August 2020
Unprompted review

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