DCA LAB Reviews 281

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and reliable delivery service, often highlighting the speed of shipping and the secure, professional packaging of their orders. Many consumers appreciate the high quality and purity of the products, finding them to be exactly as described and beneficial. The overall service, from the easy ordering process to clear communication and helpful follow-up, also receives high marks from satisfied customers. However, some customers also noted occasional issues with delivery times, with a few experiencing delays or a lack of detailed shipping updates. A small number of people mentioned concerns about the internal temperature of packages upon arrival or issues with specific carriers, though these were generally attributed to the courier rather than the company itself.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Product

Customers had positive experiences with product. Reviewers consistently praise the high quality and purity of... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight the quick delivery times, with... See more

Service

Clients share positive opinions on service, consistently highlighting its speed, efficiency, and reliability.... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the high standard and... See more

Based on these reviews

Rated 5 out of 5 stars

Extremely prompt delivery! I was so happy to find a source for this doctor-prescribed hard-to-find product. My only suggestion for improvement is the pricing shown on the website. I was confused if I... See more

Rated 5 out of 5 stars

Arrived on time... good condition... appreciate your follow up with storage precautions. I'm a patient of Dr. Flavin who has high regards for your product!

Company replied

Rated 5 out of 5 stars

Good Service, however USPS mailing service in our area of Florida is very poor. UPS is a much better carrier for the product lines for patrons.

Company replied

Rated 5 out of 5 stars

This is the second time purchasing from DCA Labs. From the moment you submit your order, they keep in constant communication with you providing sporadic updates on your delivery. Once you get the deli... See more

Company replied

Rated 5 out of 5 stars

I'm very satisfied for the service you try to offer to your customers.The informations from the tracking is very clear and open. So we can know exactly the situation of our order.ìt's an advantage we... See more

Company replied

Rated 5 out of 5 stars

Fast turnaround time from order to delivery! The product is packaged well. I won't know if it's helping me until my scans in September. I am anticipating good results!

Company replied

Rated 5 out of 5 stars

You were kind, I received a quick reply to my letter. My order arrived quickly, my husband recently started taking the medicine, I hope I can report positively on its effects.

Rated 5 out of 5 stars

Great service so far. Delivery took time given the distance, but the items matched the site description perfectly. Will order again.

Company replied

Rated 5 out of 5 stars

I bought the DCA powder because of the high purity that is proved by the certificate that comes with the powder. The customer service is excellent! I recommend this company

Company replied

Rated 5 out of 5 stars

Those who need it require high product purity, quality packaging, and reliable delivery. DCA-LAB's product offers all of these.

Company replied

Rated 1 out of 5 stars

I returned the product for my oncologist advice. I paid for the return however, I have not been given my refund and it has been two weeks. I am not happy about this. The box was never opened. I sent i... See more

Company replied

Rated 5 out of 5 stars

Website is easy to navigate and to order from. Price’s are affordable especially when they have coupons available. Delivery is usually 3-5 days.

Company replied

Rated 5 out of 5 stars

I have not started to use the product yet! But service was great. Delivery took a while since it's so far away but everything arrived exactly as stated on the site! Will definitely do business with th... See more

Company replied

Rated 4 out of 5 stars

Updates on shipping would have made it a 5 star experience. New users may become worried about 10 days for delivery, with no shipping information. I have become used to it. Great product, if a little... See more

Company replied

Rated 5 out of 5 stars

Just glad that I can order DCA and have it arrive without any hold up or fuss This substance is crucial to my well-being.

Company replied

Rated 5 out of 5 stars

My DCA was packaged well and arrived quickly. I also received emails telling me about proper storage. I appreciate that.

Company replied

Rated 5 out of 5 stars

I'm so grateful to DCA lab. They offer a 99.9% pure product at a really great price. Most of the time they offer discounts and coupons. Oftentimes people who will need DCA sodium dichloracetate ha... See more

Company replied

Rated 5 out of 5 stars

The communication from start to finish was excellent. The product was received on time and packaged well. I'll be using them moving forward.

Company replied

Rated 5 out of 5 stars

Excellent product & fast service. Hopefully I can get 10% discount next purchase. Money is tight for everyone.

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Rated 5 out of 5 stars

Now, delivered, seems to have been issues with the transportation company. The product it self is perfect and will be used as planned.

Company replied

Rated 5 out of 5 stars

I was concerned about ordering and getting it sent to Australia, however it all went smoothly and came quickly. The product is of a high standard.

Company replied

Rated 1 out of 5 stars

We cancelled the order before it was shipped. It was shipped anyway. Not received and we requested a refund and haven't received it

Company replied

Rated 5 out of 5 stars

Fast, free Priority Delivery with FedEx. Ordered on Jan 1st and the delivery was on Jan 6th. Well packed! Thanks!

Company replied

Rated 5 out of 5 stars

Everything was clear since the first moment. Website is easy and friendly to surf. Fast shipping and proper packaging. Not expensive

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Rated 5 out of 5 stars

Easy to deal with. Delivery mainly hassle free. Only had problem with the last delivery but more with the courier not DCALAB.

Company replied

Rated 5 out of 5 stars

Easy shopping process, fairly quick delivery, quite happy with my purchase. Thank you DCA LAB

Company replied

Rated 5 out of 5 stars

Super fast delivery. Very professional lab to dealt with and product seems to be of the highest quality.

Company replied

Rated 5 out of 5 stars

Easy to order; prompt shipping, better pricing than from my clinic or other online sites.

Company replied

Rated 1 out of 5 stars

My delivery was postponed for a week. It's a massive problème for me as I went for a thermal spa for 3 weeks and do not have my DCA with me :(

Company replied

Rated 5 out of 5 stars

Changing carrier was a vast improvement. Ned post was as slow as. This order was far faster.

Company replied

Rated 5 out of 5 stars

Good stuff and fast delivery. The telephone service was very friendly and they spoke English quite well too.

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Rated 5 out of 5 stars

I placed my order and it came as expected. The packaging is always professional and secure.

Company replied

Rated 5 out of 5 stars

Excellent Product and customer service. Second time ordering both USA and Europe

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Rated 5 out of 5 stars

Easy to navigate website, quick delivery and quick response to a question made my purchase easy.

Company replied

Rated 5 out of 5 stars

The package arrived in 14days but it was well packed. I have been taking this for my health. Thank you, DCA. It's a big help for patients like me.

Rated 5 out of 5 stars

Order received exactly as described and on time. Thank you!

Company replied

Rated 4 out of 5 stars

Good delivery. Only one problem. I got the information about shipping in a foreign language. Polish or something. I couldn’t understand. But shipment was quick and the product is fine.

Company replied

Rated 5 out of 5 stars

The speed of which my order arrived. Most impressed. I thought I was going to miss a cycle on my treatment plan. Thankfully not.

Rated 4 out of 5 stars

Slower delivery than expected, it took almost 4 weeks but it arrived and the product is great. I already placed another order so I have it in time in case it takes again 4 weeks to arrive. Other than... See more

Company replied

Rated 5 out of 5 stars

The process of buying is clear and easy and the dispatch is quick.

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Rated 5 out of 5 stars

order arrived soon after ordering, and was cheaper that elsewhere

Company replied

Rated 5 out of 5 stars

Product is top notch. Shipping is fast and reliable.

Company replied

Rated 5 out of 5 stars

Fast delivery, good price. Best regards

Company replied

Rated 2 out of 5 stars

order was delayed by 2 days and package had an internal temperature of 90 degrees. No "Protect from Heat" labeling.

Company replied


Company details

  1. Chemistry Lab

About DCA LAB

Written by the company

DCA-LAB Logo

About DCA-LAB

We specialize in the production and sale of high-purity Sodium Dichloroacetate (DCA). Our products include DCA in capsule and powder forms, all manufactured in our own EU-based laboratory with strict quality control measures.

The technology we developed lets us achieve >99.9% pure Sodium Dichloroacetate – unparalleled purity in the market. Each batch is tested for purity, and we provide a Certificate of Analysis confirming the product’s specification.

We offer free and fast worldwide shipping, ensuring reliable and prompt delivery. With a focus on quality and customer satisfaction, DCALab.com provides essential information, secure payment options, and responsive customer support.

If you have any questions about our products or need assistance with placing an order, or if you are interested in purchasing larger quantities, please don’t hesitate to call us or send us an email.

DCA-LAB Logo

Trust DCALab.com for your DCA needs and experience exceptional service and product quality.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

281 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Changing carrier was a vast…improvement

Changing carrier was a vast improvement. Ned post was as slow as. This order was far faster.

24 September 2025
DCA LAB logo

Reply from DCA LAB

Dear Warwick,

We are pleased that you are satisfied with the delivery of our product. We hope you will also be pleased with the quality of our product. Thank you for your feedback.


Sincerely,
DCA LAB Team

Rated 5 out of 5 stars

Excellent Product and customer service

Excellent Product and customer service. Second time ordering both USA and Europe

16 September 2025
DCA LAB logo

Reply from DCA LAB

Dear BJD,

Thank you for your feedback. Our team loves hearing from our incredible customers and we appreciate you sharing your feedback. Anything we can do to improve the product or improve our communication, you let us know.


Best regards,
DCA LAB Team

Rated 5 out of 5 stars

Goods

Goods, as ordered arrived quickly

13 September 2025
DCA LAB logo

Reply from DCA LAB

Dear Alan,

We are pleased that you are satisfied with the delivery of our product. We hope you will also be pleased with the quality of our product. Thank you for your feedback.


Sincerely,
DCA LAB Team

Rated 5 out of 5 stars

You were kind


You were kind, I received a quick reply to my letter. My order arrived quickly, my husband recently started taking the medicine, I hope I can report positively on its effects.

15 September 2025
Rated 5 out of 5 stars

Good product

Good product. Hassle-free ordering and delivery.

8 September 2025
DCA LAB logo

Reply from DCA LAB

Dear Moira,

Thank you for the good feedback. We hope that your experience will help others decide to choose our products.

Sincerely,
DCA LAB Team

Rated 5 out of 5 stars

All good

My DCA was packaged well and arrived quickly.
I also received emails telling me about proper storage.
I appreciate that.

30 August 2025
DCA LAB logo

Reply from DCA LAB

Dear Laurie,

Our team loves hearing from our incredible customers and we appreciate you sharing your feedback.

Thank you for your feedback.


Best regards,
DCA LAB Team

Rated 5 out of 5 stars

Thank you!!

3 September 2025
DCA LAB logo

Reply from DCA LAB

Dear Raquel,

Thank you for your feedback. We are glad that you choose DCA LAB products.


Good luck,
DCA LAB Team

Rated 1 out of 5 stars

Order cancellation

We cancelled the order before it was shipped. It was shipped anyway. Not received and we requested a refund and haven't received it

30 August 2025
DCA LAB logo

Reply from DCA LAB

Dear Monique,

Thank you for your feedback, even if it is not positive. We regret that, through no fault of our own, we did not meet your expectations.

Kindly note that a full refund was initiated on August 24th. Please double-check your email for all additional information.

Good luck to you and we hope that other sellers will be able to meet them.


Sincerely,
DCA LAB Team

Rated 5 out of 5 stars

Delivered

Now, delivered, seems to have been issues with the transportation company. The product it self is perfect and will be used as planned.

19 August 2025
DCA LAB logo

Reply from DCA LAB

Dear Christer,

Thank you for your feedback. We appreciate you informing us about this situation.
Kindly note that delivery to Sweden might take up to 21 business days. However, according to the tracking information, your shipment was delivered on August 23 by PostNord. Hopefully, you have received it. If not, please contact us directly by email and we will solve this situation for you.

Sincerely,
DCA Lab Team

Rated 5 out of 5 stars

Fast turnaround time!

Fast turnaround time from order to delivery! The product is packaged well. I won't know if it's helping me until my scans in September. I am anticipating good results!

9 August 2025
DCA LAB logo

Reply from DCA LAB

Dear CS,

Thank you for your feedback. We are glad that you choose DCA LAB. products. Good luck, DCA LAB Team

Rated 5 out of 5 stars

Important for my recovery

The package arrived in 14days but it was well packed. I have been taking this for my health. Thank you, DCA. It's a big help for patients like me.

16 August 2025
Rated 5 out of 5 stars

Everything easy

Everything easy, working very good

8 August 2025
DCA LAB logo

Reply from DCA LAB

Dear Giovanni,

Thank you for your positive feedback. Your opinion is very important to us. We hope you will choose our products again next time.


Sincerely,
DCA LAB Team

Rated 5 out of 5 stars

Easy to navigate website

Easy to navigate website, quick delivery and quick response to a question made my purchase easy.

13 August 2025
DCA LAB logo

Reply from DCA LAB

Dear Martin,

Thank you for the good feedback. We hope that your experience will help others decide to choose our products.

Sincerely,
DCA LAB Team

Rated 5 out of 5 stars

As ordered on time

5 August 2025
DCA LAB logo

Reply from DCA LAB

Dear Peter,

Thank you for your feedback. We are glad that you choose DCA LAB products.


Good luck,
DCA LAB Team

Rated 5 out of 5 stars

Review

My order was processed in a speedy and timely manner.

1 August 2025
DCA LAB logo

Reply from DCA LAB

Dear Craig,

Thank you for your feedback. We're glad you had a smooth shopping experience. We hope that you will also be pleased with the quality of our product.

Sincerely,
DCA LAB Team

Rated 5 out of 5 stars

This is the second time purchasing from…

This is the second time purchasing from DCA Labs. From the moment you submit your order, they keep in constant communication with you providing sporadic updates on your delivery. Once you get the delivery, you will be impressed by the packaging and quality of product. I will continue to use them

24 July 2025
DCA LAB logo

Reply from DCA LAB

Dear Jarrit,

Thank you for your feedback. Our team loves hearing from our incredible customers and we appreciate you sharing your feedback. Anything we can do to improve the product or improve our communication, you let us know.


Best regards,
DCA LAB Team

Rated 5 out of 5 stars

Ordered these and they arrived fairly…

Ordered these and they arrived fairly quickly. Good product.

23 July 2025
DCA LAB logo

Reply from DCA LAB

Dear Jane,

We're glad you shared your experience on TrustPilot. Your feedback on our product and its delivery is very important to our team. Thank you for your comments.


Best regards,
DCA LAB Team

Rated 4 out of 5 stars
DCA LAB logo

Reply from DCA LAB

Dear Celina,

We are pleased that you are satisfied with the delivery of our product. We hope you will also be pleased with the quality of our product. Thank you for your feedback.


Sincerely,
DCA LAB Team

Rated 5 out of 5 stars

Prompt dispatch and delivery

Prompt dispatch and delivery. Good job.

21 July 2025
DCA LAB logo

Reply from DCA LAB

Dear Mrs Curran,

Thank you for your feedback. We're glad you had a smooth shopping experience. We hope that you will also be pleased with the quality of our product.

Sincerely,
DCA LAB Team

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