Dbschecks Reviews 

31
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TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I have been using a different service for years and had got fed up with having to pay a monthly fee and download the invoice every month. It was expensive and renewing was always complicated. This... See more

Rated 5 out of 5 stars

My DBS check was lost in a government department administration roundabout, taking months to get sent to DBS, DBSChecks, sorted, got me in post before the Govt department had even got my application... See more

Rated 1 out of 5 stars

Absolutely disgraceful at how long my DBS check has taken to get here and is still not here, I have lost a job because of your lies, using second hand postage stamps aswell? , you are playing with peo... See more

Company replied

Rated 5 out of 5 stars

I applied my DBS through this company. Staff is very supportive and respectful. I really appreciate Sue and Krit who helped me in correcting my documentation. I have received my DBS and I'm so grate... See more

Company replied


Contact info

4.1

Great

TrustScore 4 out of 5

31 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.1

All reviews

(31)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Strong admin team

Strong admin team - everything attended to efficiently and professionally

28 January 2026
Unprompted review
Dbschecks logo

Reply from Dbschecks

I'm glad we could be of assistance. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Outstanding service in a very timely…

Outstanding service in a very timely manner, good communication with the DBS Team. 5 Stars from me.
Neil Buchan

19 January 2026
Unprompted review
Dbschecks logo

Reply from Dbschecks

Hi Neil.

Thank you for taking the time to leave feedback for our team. It's much appreciated.

Kind regards,

Sue

Rated 5 out of 5 stars

Brilliant company

I was using a different company whose system was very complicated and frankly not user-friendly. I then tried Dbschecks and I could not believe how easy it was. The process was very clear and simple. They also gave me daily feedback as to the status of the process. Well done on your efficiency and efficacy.

13 January 2026
Unprompted review
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Reply from Dbschecks

Thank you ever so much for such thorough feedback. I'm glad we could be of assistance in making this a simpler process for you.

Rated 5 out of 5 stars

Very supportive team

I applied my DBS through this company. Staff is very supportive and respectful. I really appreciate Sue and Krit who helped me in correcting my documentation. I have received my DBS and I'm so grateful. Thanks guys, Keep it Up !

6 January 2026
Unprompted review
Dbschecks logo

Reply from Dbschecks

Hi Raman,

Thank you for your positive feedback. It's very much appreciated.

Kind regards,

sue

Rated 5 out of 5 stars

Efficient and Reliable

Fast, no hassle, regular communication and follow ups which leads to everything done efficiently.
The best you can hope for in a service.

22 December 2025
Unprompted review
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Reply from Dbschecks

Thank you very much for making the effort to post a review. It is much appreciated.

Rated 5 out of 5 stars

Good

Excelente aervice

9 December 2025
Dbschecks logo

Reply from Dbschecks

Thank you for taking the time to review us positively after your experience.

Rated 1 out of 5 stars

Very poor and complex information…

Very poor and complex information given. we have the impression that we pay for nothing and we even have more work to do than without using the company

8 December 2025
Dbschecks logo

Reply from Dbschecks

I'm sorry to hear of your negative experience. The information required for a DBS check is exactly the same with every company I'm afraid, as we all have to follow the same framework for identity checks.

Rated 1 out of 5 stars

DO NOT USE this company - Daylight robbery

DO NOT USE this company! Awful, underhand tactics. Charging £81.50 for a BASIC DBS when you can use the gov.uk website and get one for £21.50 – an unjust markup. Don't fall foul to them like I did. I foolishly made my mistake – naively never needing a DBS before but in a rush use them as they were the first company to come up on Google. As soon as I realised my stupid error I emailed the company within 24 hours and asked for a refund. I was told they wouldn't give me the full fee back as per their terms & conditions on the website. Hands up it was my own stupid mistake but they have made me feel like I have been scammed in some way. Not a good representation of a Government umbrella company. Please don't be a fool like me and give them any of your hard-earned money!

30 October 2025
Unprompted review

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