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DAZN Reviews 

36,899
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 660 reviews, reviewers overwhelmingly had a great experience with this company, noting that certain trials and basic features functioned adequately for some users. Customers mention concerns regarding recurring subscriptions, explaining how single event purchases sometimes resulted in continuous monthly payments. Many people report that attempting to cancel memberships is extremely difficult, often requiring lengthy support interactions or navigating hidden website options. Consumers also note unexpected financial charges and sudden price increases applied without prior notification. Reviewers frequently note that the platform suffers from technical issues, including poor picture quality and persistent buffering during important live matches.

What people talk about most

Subscription

People report negative experiences with subscription, consistently highlighting a lack of transparency during... See more

Payment

Clients share negative opinions on payment, reporting that checkout processes are confusing and lead to... See more

Service

Reviewers highlight negative aspects of service, describing it as a frustrating and disappointing experience.... See more

Cancellation

Consumers find cancellation to be a frustrating and overly complicated experience. Reviewers report that it... See more

Price

Reviewers mention negative feedback about price, highlighting expensive subscription models. Consumers... See more

Reviews shaping this summary

Rated 3 out of 5 stars

My 18yo son paid to watch a boxing match for £15 and was given a free trial (which he didn’t ask for or use). He thought he’d cancelled it but now he has had two payments of £26.99 taken from his acc... See more

Company replied

Rated 2 out of 5 stars

I download DANZ for the purpose of watching FIFA 2026. Paid my monthly subscription only to realize it would not show on my TV. Neither my Phone. I decided to cancel the subscription, however although... See more

Company replied

Rated 2 out of 5 stars

Good for the World Cup and nice app. You can only have one device streaming at a time which is annoying. Also what was terrible was cancilling the subscription. Apparently they need a 30 day subscript... See more

Company replied

Rated 1 out of 5 stars

I subscribed to DAZN for one reason: to watch one NFL team. Paying $34.99 per month for that is already hard to justify, but what’s even worse is that it feels like you’re paying to watch commercials... See more

Company replied


Company details

About DAZN

Written by the company

  • The global home of sport and ultimate sports entertainment platform
  • Uniting the world’s sports fans through the ultimate entertainment experience

Sport anytime, anywhere

Experience the future with DAZN’s personalised sports entertainment platform.

Watch

Watch sport, your way. Stream thousands of events live and on-demand, anytime, anywhere, on any device. DAZN brings the action to you with best-in-class technology, ensuring top-quality viewing.

Watch Sports

Sign up

Buy

Shop your passion. Get the latest merch, tickets, and more from your favourite teams and brands with a single wallet and one-click purchasing for ultimate convenience.

Buy Sports Merchandise

Shop now

Connect

Join the community. Share your passion and celebrate every victory together. Chat live, send reactions, participate in polls and quizzes, enter competitions, and connect with fans worldwide.

Connect with Fans

Find out more

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

37K reviews

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4.4

All reviews

(36,899)

965 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

scam

scam, avoid, been charged £19,99 for the boxing advert which didnt work.
will claim money back by the bank

24 May 2026
Unprompted review
DAZN logo

Reply from DAZN

Hello Yaroslav,

I'm sorry to hear about your experience and understand your frustration. This is certainly not the experience I want customers to have when purchasing an event.

I'd like the opportunity to look into what happened with the charge and the issue you experienced accessing the boxing event. Please contact me at daznsocialreviews@dazn.com and include the email address associated with your DAZN account, along with your review ID, so I can locate your case and investigate this further for you.

I appreciate your feedback and hope to have the opportunity to assist you.

Thanks,
DAZN Support.

Rated 1 out of 5 stars

Why is the fight night in Egypt PPV…

Why is the fight night in Egypt PPV it’s a joke . The usyk fight is a joke the opponent is no opposition for him so why do you expect us to pay for it . It makes a mockery of boxing he should be fighting a worthy opponent. Disgraceful. Len Harvey

23 May 2026
Unprompted review
Rated 1 out of 5 stars

Rubbish, Paid £25 to watch boxing game

Paid £25 to watch boxing game, half of the screen cover by a banner that you can’t remove, bruuuh what century you live in?????

23 May 2026
Unprompted review
DAZN logo

Reply from DAZN

Hello Hrisa,

I'm sorry to hear that your viewing experience was impacted during the event. I can appreciate how disappointing it must have been to encounter an on-screen banner after purchasing access to watch the fight.

I'd like to take a closer look into this and understand exactly what occurred. Please email me at daznsocialreviews@dazn.com and include the email address linked to your DAZN account, as well as your review ID. If possible, please also provide any additional details about the banner you saw.

Once I have that information, I'll be happy to investigate and assist further.

Thanks,
DAZN Support

Rated 1 out of 5 stars

Simply the worst company around

Simply the worst company around. Unclear sign up details, poor customer service, no ability to provide evidence of emails they claim to have sent.
So many better sports streaming services available so avoid dazn unless you want an expensive disappointment !

20 April 2026
Unprompted review
DAZN logo

Reply from DAZN

Hello,

I'm sorry to hear that your experience with DAZN left you feeling disappointed. I understand your concerns regarding the sign-up process, communications, and the support you received.

I'd like the opportunity to review your experience and look into the issues you've raised. Please contact me at daznsocialreviews@dazn.com and include the email address associated with your DAZN account, along with your review ID, so I can investigate this further.

I appreciate you taking the time to share your feedback and hope to have the chance to address your concerns.

Thanks,
DAZN Support.

Rated 1 out of 5 stars

I think its devious making people…

I think its devious making people subscribe to dazn to be abke to buy a pay per view. If a customer only wants to watch a pay per view, they should only buy the payper view without having to subscribe for 7 days and then with the chance of forgetting to cancel the subscription before the 7 days and then end up paying for what you never intended to. This just happened to me and its not the 1st time. You get trapped into getting a free 7 days subscription and they will be hoping you forget to cancel it on time and then end up paying for something you will not even use. I got the subscription just for the specific fights i wanted to watch and im not interested in any other fights or shows.

22 May 2026
Unprompted review
DAZN logo

Reply from DAZN

Hello,

I'm sorry to hear about your experience and appreciate you taking the time to share your feedback. I understand your frustration regarding the subscription requirement and the charges that can occur if a subscription is not cancelled before the end of a promotional period.

I'd like the opportunity to review your account and the circumstances surrounding your subscription. Please contact me at daznsocialreviews@dazn.com and include the email address associated with your DAZN account, along with your review ID, so I can investigate this further for you.

Thank you for bringing this to my attention, and I hope to have the opportunity to assist you.

Thanks,
DAZN Support.

Rated 3 out of 5 stars

Be careful when buying on a free trial…

After initially not wanting to refund me I left a one star review on here. Now I’ve been refunded I’ve changed it to 3 stars because of that. Please look after your customers and re train some of your representatives the one I had didn’t have any compassion like a robot.

19 May 2026
Unprompted review
DAZN logo

Reply from DAZN

Hello Luke,

I'm sorry to hear about your experience and understand why you feel frustrated. I appreciate you taking the time to share your feedback regarding the trial offer, subscription renewal, and your interaction with customer support.

I'd like to look into this for you and review the details of your account and billing history. Please email me at daznsocialreviews@dazn.com with the email address linked to your DAZN account, along with your review ID, and I'll be happy to investigate your concerns further.

Thank you for bringing this matter to my attention, and I hope to have the opportunity to assist you.

Thanks,
DAZN Support.

Rated 1 out of 5 stars

You cannot PPV you have to agree to a 7…

You cannot PPV you have to agree to a 7 day free trial, you get no notification that the trial is coming to an end and if you forget to cancel like I did then you are charged 25.99, many then get tied into a years subscription at 25.99 per month so be careful. I won’t use again which is a shame as feel ripped off, I just wanted a simple PPV.

16 May 2026
Unprompted review
DAZN logo

Reply from DAZN

Hello Nicola,

I'm sorry to hear about your experience, and I completely understand why you feel frustrated. I appreciate you taking the time to share your feedback regarding the free trial, subscription renewal process, and the lack of notification before the trial ended.

I'd like to look into this for you and review the details of your account and billing history. Please email me at daznsocialreviews@dazn.com with the email address associated with your DAZN account, along with your review ID, and I'll be happy to investigate your concerns further.

Thank you for bringing this matter to my attention. I hope to have the opportunity to assist you and address your concerns.

Thanks,
DAZN Support.

Rated 4 out of 5 stars

DAZN offers an incredible sports…

DAZN offers an incredible sports streaming experience with a huge variety of live events, great vedio and quality, and an easy to use interface. It's one of the best platforms for sports fans who want everything in one place.

17 May 2026
Unprompted review
DAZN logo

Reply from DAZN

Hey Aqsa!! Thank you for your amazing feedback! We’re glad you’re enjoying the wide range of sports, streaming quality, and easy-to-use experience. Your support means a lot to us.

Rated 1 out of 5 stars

Trying to cancel my 7 day free trial…

Trying to cancel my 7 day free trial subscription, but the DAZN site just sending me in circles and trying to log on via email or via Facebook I get the same message!

No key Found!
Error Code 97-000-1

So no way to get in contact and cancel??

14 May 2026
Unprompted review
DAZN logo

Reply from DAZN

Hello Lee,

I'm sorry to hear about the difficulties you've experienced while trying to access your account and cancel your free trial. I understand how concerning this can be, especially when you're repeatedly encountering the Error message and are unable to manage your subscription.

I'd like to investigate this further and review the details of your account to better understand what's causing the issue. Please email me at daznsocialreviews@dazn.com with the email address linked to your DAZN account, along with your review ID, and I'll be happy to look into this for you.

Thank you for bringing this to my attention. I hope to have the opportunity to assist you and help resolve the matter as soon as possible.

Thanks,
DAZN Support

Rated 1 out of 5 stars

Absolute scammers AVOID AT ALL COSTS

Absolute scammers. They have been unlawfully taking £14.99 a month from my disabled son's account for goodness knows how long!
They don't give a DAMN that they are ripping off vulnerable adults, and trying to speak to a human being is nigh on impossible.
The A.I bot is ridiculous.
Best advice would be to avoid these rip off merchants like the plague.
They are the scummiest bunch of cowboys you will ever come across.

13 May 2026
Unprompted review
DAZN logo

Reply from DAZN

Hello Adam,

I'm sorry to hear about your experience, and I understand why you're upset. I appreciate you taking the time to share your feedback regarding the charges on your son's account, your concerns about the subscription, and your experience trying to get support.

I'd like to look into this for you and review the account and billing history in detail. Please email me at daznsocialreviews@dazn.com with the email address associated with the DAZN account, along with your review ID, and I'll be happy to investigate your concerns further.

Thank you for bringing this matter to my attention. I hope to have the opportunity to assist you and help clarify what has occurred.

Thanks,
DAZN Support

Rated 1 out of 5 stars

One star is to many.signed up for one…

One star is to many.signed up for one fight , tried to cancel and now they say I have to pay a monthly subscription for a year. Total scammers! Refused blank to listen to me and didn't care one bit

1 May 2026
Unprompted review
DAZN logo

Reply from DAZN

Hello Molly,

I'm sorry to hear about your experience, and I understand why you feel frustrated. I appreciate you taking the time to share your feedback regarding your subscription, the cancellation process, and your interactions with customer support.

When signing up to our plans, We do our best to ensure it is clear whether a subscription is an annual commitment or a monthly flexible pass. Customers can manage their subscription at any time by going to My Account > Manage Subscription, where the available cancellation and account management options will be displayed based on the plan they are on.

That said, I'd like to look into your specific experience and review the details of your account and subscription history. Please email me at daznsocialreviews@dazn.com with the email address associated with your DAZN account, along with your review ID, and I'll be happy to investigate your concerns further.

Thank you for bringing this matter to my attention, and I hope to have the opportunity to assist you.

Thanks,
DAZN Support

Rated 1 out of 5 stars

Beware

Beware! Signed up for the fabio fight on saturday as one off using the 7 day free cancellation option like many others it seems. Cancelled the next day. It said i have to pay for 12 more months before my cancellation will start. What they advertise and what they provide are very different!

9 May 2026
Unprompted review
DAZN logo

Reply from DAZN

Hello Charlie,

I'm sorry to hear about your experience, and I understand why you feel frustrated. I appreciate you taking the time to share your feedback regarding your subscription, the cancellation process, and your interactions with customer support.

When signing up to our plans, We do our best to ensure it is clear whether a subscription is an annual commitment or a monthly flexible pass. Customers can manage their subscription at any time by going to My Account > Manage Subscription, where the available cancellation and account management options will be displayed based on the plan they are on.

That said, I'd like to look into your specific experience and review the details of your account and subscription history. Please email me at daznsocialreviews@dazn.com with the email address associated with your DAZN account, along with your review ID, and I'll be happy to investigate your concerns further.

Thank you for bringing this matter to my attention, and I hope to have the opportunity to assist you.

Thanks,
DAZN Support

Rated 1 out of 5 stars

Stay away

Stay away. Scammers.

I cancelled the day after I subscribed, they charged me a cancellation fee and confirmed cancellation.

Three months after I realize that they are charging me monthly.. I contact them again and they refuse to issue a refund..

10 May 2026
Unprompted review
DAZN logo

Reply from DAZN

Hello Beshoy,

I'm sorry to hear about your experience, and I understand how concerning it is to see charges after you've attempted to cancel your subscription, especially when you believed the cancellation had already been confirmed.

You can review your subscription status and the options available for your specific plan by logging into the DAZN website and navigating to My Account > Manage Subscription. This section will display the cancellation and account management options available based on the plan you're on.

If you've already done this and still need assistance, please contact me at daznsocialreviews@dazn.com with your review ID and the email address associated with your account. I'll be happy to take a closer look and review what has happened.

Thanks,
DAZN Support

Rated 1 out of 5 stars

Trash

Trash , zero competence , they could never fix their payment providers , they no longer accept disposable revolut cards hence they can't scam you if you forget to cancel on time . Deleting app

9 May 2026
Unprompted review
Rated 1 out of 5 stars

Locked into a 12 month contract

Locked into a 12 month contract, when states payment is monthly. They know they're misleading and trapping people for the money. After this period ill never use again.

5 May 2026
Unprompted review
DAZN logo

Reply from DAZN

Hello Leigh,

I'm sorry to hear about your experience, and I understand why you feel frustrated. I appreciate you taking the time to share your feedback regarding your subscription and the contract terms.

When signing up to our plans, I do my best to make it clear whether you're committing to an annual contract with monthly payments or purchasing a monthly flexible pass, as the terms and cancellation options differ depending on the plan selected.

You can review your subscription status and the options available for your specific plan by logging into the DAZN website and navigating to My Account > Manage Subscription. This section will display the cancellation and account management options available based on the plan you're on.

If you've already done this and still need assistance, please contact me at daznsocialreviews@dazn.com with your review ID and the email address associated with your account. I'll be happy to take a closer look and review what has happened.

Thanks,
DAZN Support

Rated 1 out of 5 stars

The worst streaming app

The worst decision I made was creating an account with this app. 1- It's expensive 2- They don't show the programs they promise. 3- I also have to pay for the pay-per-views. It doesn't make sense to pay for the app plus the pay-per-views. You're pay for a complete package and not just for half of it. Now I can't cancel my monthly subscription and the worst part is that they don't show the streming for which I bought it. DAZN THE WORST APP FOR STREAMING.

3 May 2026
Unprompted review
DAZN logo

Reply from DAZN

Hello Ricardo,

I'm sorry to hear about your experience, and I understand your frustration. Thank you for taking the time to share your feedback.

We offer a range of subscription plans at different price points, each with its own features and benefits. Please note that PPV events are purchased separately from a standard DAZN subscription, although some plans may include PPV access.

Regarding content availability, due to broadcasting rights and licensing agreements, some events may not be available in all regions. You can check what's available in your area at https://bit.ly/4dnJi9Q.

If you still need assistance or would like me to review your account, please contact me at daznsocialreviews@dazn.com with your review ID and the email address associated with your account. Alternatively, you can reach our chat support at https://bit.ly/3Ms9OEe? Chat=direct.

Thanks,
DAZN Support

Rated 1 out of 5 stars

Proper thieves this lot…. Stay away!!!

On a Saturday night, I bought what I thought was a one off purchase of a boxing match! But it appears, I have bought a full 12 month package, which now cannot be cancelled until April next year at £25 per month!!! Help desk is no help, and contract cannot be cancelled!!! Just looked on the website and it is not clear at all!! Hidden small print, unclear contracts… I thought dodgey dealing by thieves like these was all in the past!!!!

4 May 2026
Unprompted review
DAZN logo

Reply from DAZN

Hi Gareth,

We're sorry to hear about your experience. When signing up to our plans, we do our best to make it clear whether you are committing to an annual contract or buying a monthly flexible pass. The subscription terms, including the plan selected, commitment period, and cancellation conditions, are displayed during the sign-up process before payment is completed.

You can also find more information about how cancellations work in our Help Centre: https://bit.ly/4foyBmW.

I'd like to review your account and clarify the subscription associated with your purchase. Please email me at daznsocialreviews@dazn.com from your DAZN-registered email address, and include the username or display name used when posting your review in the subject line (or at the beginning of your email). I'll be happy to look into this and assist you further.

Thanks,
DAZN Support.

Rated 1 out of 5 stars

I would give zero stars if I could

I would give zero stars if I could. I purchased a fight twice and couldn’t watch it. I asked for a refund and they refused. There is no customer service number. You just have to chat with a bot. It’s a total scam. Don’t purchase anything through DAZN.

2 May 2026
Unprompted review
DAZN logo

Reply from DAZN

Hi Zach,

We're sorry to hear about your experience. We understand how disappointing it must have been to purchase an event and then be unable to watch it, especially when your refund request wasn't resolved as you expected.

I'd like to review what happened and look into your request. Please email me at daznsocialreviews@dazn.com from your DAZN-registered email address, and include the username or display name used when posting your review in the subject line (or at the beginning of your email). I'll be happy to investigate this further and assist you.

Thanks,
DAZN Support.

Rated 1 out of 5 stars

If you cancel they will still charge…

If you cancel they will still charge you for the next 30 days no matter what, they added new language into their "agreement" that is not clear until you cancel. Pretty sad .. I really liked this service but now they are stealing charging you past what you pay for initially.

1 May 2026
Unprompted review
DAZN logo

Reply from DAZN

Hi Ray,

We're sorry to hear about your experience. When signing up to our plans, we do our best to make it clear whether you are committing to an annual contract or buying a monthly flexible pass.

You can also find more information about how cancellations work, including the 30-day notice period for eligible monthly plans, in our Help Centre: https://www.dazn.com/help/articles/how-do-i-cancel-my-subscription.

If you'd like me to review your account and clarify the cancellation terms that apply to your subscription, please email me at daznsocialreviews@dazn.com from your DAZN-registered email address. Please include the username or display name used when posting your review in the subject line (or at the beginning of your email), and I'll be happy to investigate this further and assist you.

Thanks,
DAZN Support.

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