Banner for Dayuse.com

Dayuse.com Reviews 8,900

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 861 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent user experience, praising the ease and convenience of the booking process. Many found the service brilliant for bridging gaps between travel arrangements, such as layovers or early arrivals, allowing them to relax in a comfortable environment. The website is often described as user-friendly, making it simple to find and book suitable hotels. However, some customers also noted issues with reservations not being honored by hotels, despite having confirmation from the service. These instances led to frustration, with hotels sometimes claiming overbooking or invalid third-party reservations. A few other people also felt that the assigned rooms were not always ideal, mentioning noise disturbances or unexpected accessible room assignments without prior notice.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the ease of use and navigation of the app... See more

Booking process

Reviewers highlight positive aspects of the booking process, often describing it as easy and straightforward.... See more

Service

Consumers find service to be positive, highlighting its convenience and efficiency. Many reviewers praise the... See more

Website

Customers had positive experiences with the website. Reviewers found the website to be very convenient, easy... See more

Location

Customers consistently note positive experiences with location, finding many good options for hotels in their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Friendly staff, clean facility, great pool, upscale, safe neighborhood with delicious local restaurants! Best post-cruise 5 hours...and a free shuttle to the airport. I'll go back, it was so comfortab... See more

Rated 5 out of 5 stars

Very friendly staff. Easy to park in stadium parking and a bit for walk but free parking except games days. Room with very good view, clean and comfortable vibe. In room service charges for foo... See more

Rated 5 out of 5 stars

This hotel had updated rooms, very nice for rest and layover! It is very close to McDonalds and other restaurants, easy walking distance. Close to stores also, in case you need something for trip. Tra... See more

Rated 5 out of 5 stars

great place if you have several hours to spend before/after your flight at Heathrow (keep in mind it is DAY USE - a bed/ room and a shower in a decent place, and not for full service overnight stays).... See more


Company details

  1. Hotel
  2. Travel Agency

Written by the company

Dayuse.com: Your day, your hotel experience. Book a room for a few hours or simply reserve access to the hotel’s pool, spa, or gym. Enjoy luxury amenities at up to 75% off the nightly rate, without the need for an overnight stay. Smart, flexible, and available in over 9,000 hotels worldwide. Discover more at www.dayuse.com


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is no different than booking a…

This is no different than booking a hotel room. Really glad I booked it as it allowed us to relax a bit in a quiet environment before hitting a long leg of travel. I would use Day use service again. Better than lounge experience as I prefer quiet place

4 April 2026
Rated 4 out of 5 stars

With this price £189/ they should offer…

With this price £189/ they should offer some other facilities free like coffee/ tea and snacks in the coffee shop. Price is very high according to financial circumstances in the country due to war if they want to promote this day use services. It’s good initiative

9 April 2026
Rated 3 out of 5 stars

Unorganized

When checking in, I asked about the shuttle and if there was a sign up sheet. Front desk clerk informed us that there wasn't a need for it and for us to be in the lobby 10 minutes before 4pm since it runs every hour. My sister and | arrived 30 minutes before 4pm and ran into the driver, who then informed us that there was a party of 10 waiting and it wouldn't be any room. We had to pay for a Lyft!

6 April 2026
Dayuse.com logo

Reply from Dayuse.com

Hello Tatyana,

Thank you for sharing your feedback.

We sincerely apologize for the inconvenience you experienced with the shuttle service at our partner hotel.
We completely understand your frustration, especially since you had confirmed the details with the front desk in advance.

To help us investigate this matter and find a resolution for you, please email us at contact@dayuse.com with your booking details.
We look forward to resolving this for you as quickly as possible.

Best regards

Leila

Rated 5 out of 5 stars

Finally a site that solves a huge problem

I have travelled on many flights and have been disappointed by not being able to find a hotel in the daytime for rest and catching up with sleep. Dayuse changed all that on my last visit to Paris with a 3 hour power nap for my entire family! Hotels are so stupid with their 3pm check-in flow. Dayuse is changing all that. All the power to you!

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Great

Сlean and comfortable, and everything was smooth from start to finish. Great value for the price-would definitely book again

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Best 5 Hour Stay!

Friendly staff, clean facility, great pool, upscale, safe neighborhood with delicious local restaurants! Best post-cruise 5 hours...and a free shuttle to the airport. I'll go back, it was so comfortable! Easy to book in Dayuse app..this stay was reasonably priced and worth every penny

4 April 2026
Rated 5 out of 5 stars

Perfect for resting while coming back…

Perfect for resting while coming back from cruise and waiting for the late night flight to return home. The hotel service desk was very friendly, room was clean and the shuttle services with payment was nice to the airport. This was first time use of day use and the experience was flawless.

4 April 2026
Rated 1 out of 5 stars

Denighed reservation in Miami on South…

Made reservation in Miami on South beach for (2 )day use hotel rooms for 6 people returning from a cruise with a late same day fight. Rooms reaerved a month before with conferation numbers. Got to hotel we reserved through dayuse and was denighed. Hotel said that dayuse over booked and they were sold out. My family of 6 were standed all day in south beach with no wear to stay with 10 bages. Worst part in that my 82 year old mom was with us and she has mobility issues. DO NOT book from this site. Only book direct with hotel. We have zero recourse and could not get anyone to answer out calls from day use.

25 March 2026
Unprompted review
Dayuse.com logo

Reply from Dayuse.com

Dear Amy,

We are deeply sorry for the experience you and your family had in Miami. This is far from the seamless experience we aim to provide.

While we work closely with our partners to ensure real-time availability, it appears the hotel overbooked their inventory, which is a situation we take very seriously.

Regarding our availability: our support lines are open and available for immediate assistance. We have checked our logs and found two calls from your number; however, because they occurred within a two-minute window, our agents were currently occupied with other guests at that exact moment. We regret that we weren't able to connect with you instantly when you were at the front desk.

We want to investigate this and find a solution for you. Please email us at contact@dayuse.com with your booking details. Once we have your information, we will look into the hotel’s actions and work toward a resolution.

Sincerely,

Leila

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look