The staff was friendly and helpful. Being able to use Affirm made the ability to purchase my grail watch a relatively painless process financially and the selection was awesome. I also received the wa... See more
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Company details
Written by the company
Providing high-quality timepieces at reasonable prices with outstanding customer service.
AUTHENTIC PRODUCTS
All of our products are 100% authentic in perfect working condition.
Contact info
5285 International Drive, 32819, Orlando, United States
- (407) 612-6465
- david@davidsw.com
- davidsw.com
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Outstanding Customer Service
Freddy was great and the customer service outstanding. I plan on purchasing other jewelry and watches here.
Chris was super helpful watch came as…
Chris was super helpful watch came as promised in perfect condition
Easy Transaction! Wife is happy!
Krista was very helpful. Would definitely recommend DavidSW!
Love the watch - good purchase experience.
Love the watch, and the shipping and handling was very well maintained. Would’ve felt a bit more luxury experience if there was some human intervention of call to check or confirm on the status.
First time not going through an authorized dealer.
This was my first time not buying a Rolex through an AD and I was a little worried at first. But davidsw certainly lives up to its reputation. I purchased an unworn submariner date to trade in my sub no date. I received the new one overnight, and I was able to compare both watches side by side. I found the new one to be 100% authentic. These guys are legit. Really happy to not deal with the AD run around anymore. You will pay a premium but it's worth it knowing you're getting something real. No regrets.
Recently completed another excellent…
Recently completed another excellent transaction with the informative, quality staff at DSW. The piece — like the service — is extraordinary….
Phenomenal experience
Phenomenal experience. Ordered a 2025 Daytona Panda while I was out of town. As soon as I ordered it, I received a next day shipping notification fully ensured. Spoke with the team, and had them hold it until I returned. Watch arrived in perfect condition. Had it authenticated. Then had it appraised. 100% authentic, and fantastic service. Highly recommend.
⭐️⭐️⭐️⭐️⭐️ Exceptional Service from Start to Finish – John Sets the Gold Standard
John provided exceptional customer service from the initial watch inquiry through the entire Rolex purchasing process and beyond. He was knowledgeable, transparent, and consistently communicative, setting clear expectations and making the experience smooth and stress-free.
What truly sets John apart is his after-sale follow-up. Even after delivery, he checked in to ensure everything was perfect and remained available for questions. That level of professionalism and care is rare.
If you want an experience that matches the prestige of a Rolex, John is the person to work with. Highly recommended.
quick responsive service
Another great transaction with Chris!!!
Good inventory, probably wait for AD next time
This was my first online purchase for an item like this. Salesperson was nice and helpful pre sale. I purchased a unit and love it, but a pin in the band keeps coming out. I messaged DavidSW and the response was, in essence, just get a small screwdriver and its an easy fix. After paying 20% over retail, little surprised they didn't offer for me to take in somewhere for repair. I think the experience would have been quite different with a local AD.
I have purchased many watches with…
I have purchased many watches with DavidSW over the years, and each one of them is exactly what was represented. I love working with David personally and his staff is awesome as well! I will definitely be purchasing more watches from DavidSW, each time I get a watch it is a special experience.
Great Experience
Chris and David were very responsive, fair, and professional. Would highly recommend DavidSW. Sent them 3 watches and mine was shipped out the same day the trades arrived.
Truly the best!
Easy to navigate page and process, extremely fast shipping and impeccable delivery. And the watch was set properly to my time zone, something DavidSW does each and every time. Truly the best!
The whole experience was top notch…
The whole experience was top notch start to finish. As expected, the watch was exactly as described, but the differentiator with David and the team was the service, patience, and communication throughout the entire process.
Great service and experience!
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