David Nieper Reviews 524

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent fabrics and construction, with many items lasting for years. The service is frequently highlighted as friendly, efficient, and helpful, with staff going out of their way to assist. People also appreciate the reliable and beautifully presented delivery service. A few other people also felt that the coloring of some items was not as expected, with "white" sometimes appearing cream or yellow. Additionally, some customers experienced delays in receiving their orders due to fabric availability or issues with international shipping.

What people talk about most

Product

Clients share positive opinions on product quality and craftsmanship. Many reviewers praise the high quality... See more

Quality

Reviewers highlight positive aspects of quality, with many customers consistently praising the very good to... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the company for its... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the prompt and efficient... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being charming,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Attentive service. Any delays are always reported by a personal phone call from customer services. Always delivered wrapped in tissue and in a white box. The clothes themselves are beautifully made... See more

Rated 5 out of 5 stars

I Cannot rate this company highly enough. They manage to combine old fashioned very personal service, whilst being totally professional with a very quick turnround . I have ordered quite a few thing... See more

Rated 5 out of 5 stars

Clothing from this company is always well made and I especially like to support Uk companies where items are ethically produced. The service is friendly and efficient and items are carefully packed an... See more

Rated 5 out of 5 stars

Your clothes are tastefully made, the materials are lovely and they wash very well. Whenever I ring your office I am always greeted by your very courteous ladies, they are calm and offer practica... See more


Company details

  1. Clothing Store

Written by the company

Luxury classic clothing for women over 50, luxury ladies' nightwear, travelwear and knitwear. Exclusively Made in England by David Nieper


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

524 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Good quality though a little pricey

I've had several items from David Nieper and I find their clothing to be very good quality. The ordering process is smooth and they keep you in touch with progress.
The only downsides to me are that I find some of their clothes a little frumpy, and I'm a bit concerned about the prices lately. I understand that we're going through a cost of living crisis, and the clothes are made in the UK, in Derbyshire, so I'll do my best to by something now and then, maybe just not as often.

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Everything about this company is first class

Everything about this company is first class. The service is superb and time and care is given when advising. The quality of my first order was second to none. I would rather have a couple of their clothes in my wardrobe than lots of cheap ones. Made in England - what more can you ask for.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

A lovely company to deal with

I Cannot rate this company highly enough. They manage to combine old fashioned very personal service, whilst being totally professional with a very quick turnround . I have ordered quite a few things now, they are not the cheapest but the quality is sensational, most clothes they make themselves in the UK. They also cater for petite sizes with different lengths for their clothes, much appreciated.The packaging in itself is a delight to receive. They also alter any clothes for a very reasonable price. When you telephone you immediately speak to a very charming person. They have even rung me on occasions to confirm my instructions. Well done to you all, if I could give more than 5 stars, I would.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Not only are there products beautiful…

Not only are there products beautiful and well made ,the packaging is sublime and customers services the best ,many other company's would do well to look at david niepiers structure.
I cannot rate them high enough the one company that still makes shopping a pleasure instead of stressful.

17 January 2026
Unprompted review
Rated 5 out of 5 stars

A company that cares about customers

I have bought several items of clothing from David Nieper over the years and all have been of very good quality. I prefer plain, not patterned clothes and have several of their lined jersey skirts, leggings and roll neck tops. I’m writing a review to highlight their exceptional customer care - I was very impressed to get a phone call recently regarding an order which I very much appreciated.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

David Nieper clothes are the best!

I have been using David Nieper for many years now. The fit is excellent for the mature woman, the material is of high quality and the styles are chosen to flatter the figure.
The clothes are on the expensive side but they last for years and look a cut above the rest. Receptionists always polite, efficient and friendly. Worth every penny!

17 July 2025
Unprompted review
Rated 2 out of 5 stars

Zero customer service help

Order no 1200882209. Bit reluctant to have to write a negative review but see how many others have the company has obviously changed. I ordered a nightdress and slippers for my daughter-in-law who is ill in hospital.I contacted the company to ask if the order could send the order urgently. They replied yes they would.The despatch was very quick but the item has been stuck since the 7 October with LaPoste who say the weight is not correct. I contacted the company and was given a tracking number which just says the same. I sent a screen print to DN and have not received a reply.

3 October 2025
Unprompted review
David Nieper logo

Reply from David Nieper

I am sorry to hear there was an issue with your parcel being stuck during transit with LaPoste. I can see my colleague has been in touch and issued a refund for this. With kind regards Samantha.

Rated 5 out of 5 stars

Excellent nightwear

I love their nightgowns even as a younger person. They are one of the few brands which produce ankle-length in proper quality. And I love the vintage designs.

14 October 2025
Unprompted review
Rated 5 out of 5 stars

Very good

Their clothes are of excellent quality and their customer service very good. I have had to return couple of things (didn't quite fit me) and there has been no hassle. Very happy to recommend. I have now bought quite a bit from them.

11 September 2025
Unprompted review
Rated 5 out of 5 stars

I bought a dress for my mum and the…

I bought a dress for my mum and the company couldn’t have been more helpful. They rang and helped me with the order when the dress needed altering and the attention to detail was second to none. Arrived in good time and beautifully packaged. Wouldn’t hesitate to use them again. Dress is perfect for my daughter’s wedding. Thank you.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

David Nieper = Exceptional Quality

David Nieper offer wonderfully crafted clothing and one of the best examples of old fashioned customer care available. We buy clothing for our 93 year old mum from David Nieper, and occasionally for us daughters too.
Nothing is ever too much trouble for them and they even offer an alterations service at a very reasonable cost.

19 August 2025
Unprompted review
Rated 5 out of 5 stars

I’ll be back!

The fabric and construction of the two items I ordered was high quality and the service was excellent. Solid packaging, nicely presented and excellent helpdesk support. I wasn’t expecting a phone call to check the items had arrived - great service, thank you!

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with my nightgown

Very happy with my nightgown. I have bought this style before and they are very comfortable. Many thanks for the free gift made by your apprentices form off cuts - very useful.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

A great UK company

This is a great company making beautiful nightdresses and dressing gowns but also a wonderful choice of dresses and trousers I love their trousers in a great light linen mix and a lovely choice of colours

10 August 2025
Unprompted review
Rated 5 out of 5 stars

One happy customer!

Prompt service, careful packaging, simple return and refund arrangement. And…. usually…. just what I needed, or wanted, and of a quality I have learned to expect from David Napier.

14 July 2025
Unprompted review

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