David Luke School Uniform Reviews 506

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the trousers, noting their durability and good fit. Many consumers also highlight the exceptional delivery service, frequently mentioning quick and prompt arrivals. The overall service is often described as efficient and easy, making the ordering process a pleasure for many. However, some customers were not happy with their orders, experiencing issues with incorrect sizing or receiving different brands than expected. A few people also mentioned problems with missing items in their packages or delays in delivery, with some expressing frustration over a lack of communication regarding these issues.

What people talk about most

Product

Clients share positive opinions on product quality and fit. Many reviewers praise the excellent quality of... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the excellent quality of the school... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the speed of delivery, with... See more

Order

Customers had ambiguous experiences with order. Many reviewers found the ordering process easy and pleasant,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent and very nice... See more

Based on these reviews

Rated 5 out of 5 stars

great, fantastic quality. fabulous fit. my son is only 11 last year at primary school and im not able to buy shorts for him in highstreet stores as he is a typical rugby player build (and plays r... See more

Company replied

Rated 5 out of 5 stars

We got David Luke school trousers while ordering via 3rd party uniform shop. All fine, thought nothing of it. Then needed next size up and was sent a different brand. My son is fussy about the feel of... See more

Company replied

Rated 5 out of 5 stars

I’m in Northern Ireland, my son is tall , a man’s size, I just wouldn’t have got what was needed from the suppliers here. I measured and ordered, well pleased that all fitted with no returns and no r... See more

Company replied

Rated 5 out of 5 stars

As I had placed an order from David Luke before, it was easy to make a new one. The trousers are a better fit my son than other companies and they wash up well. Delivery time was exceptional too.

Company replied


Company details

  1. Children's Clothing Store
  2. Clothing Store
  3. School Supply Store
  4. Uniform Store
  5. Youth Clothing Store

Written by the company

David Luke grew out of a small company that supplied childrenswear in the North West of England. A spark for inventiveness saw our founding partners David Burgess and Adrian Luke expand into the school uniform market where they have innovated some of the most iconic products our children now count as uniform essentials. Over the years, our business has demonstrated a progressive and highly respected reputation for innovation in sustainability. We were the first to develop recycled polyester yarn from plastic bottles which we used to make blazers. Making this switch has enabled us to prevent 34 million plastic bottles from going into landfill which we can verify through our SCS Accreditation and love to tell all our friends about. Our mission is not just to succeed in the school uniform market, we aim to lead it towards a more ethical future. One where materials are responsibly sourced, communities fairly treated and people care enough to make conscious decisions about how they purchase school uniform. We’re part of the Ethical Trading Initiative to make sure we do just that. Today we are one of the biggest school uniform brands in the UK. We are a champion of independent retail.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

506 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect service

Perfect service, great quality!

26 January 2026
David Luke School Uniform logo

Reply from David Luke School Uniform

Hi there,

Thank you for your review & great feedback!

Many thanks,
The David Luke Team :)

Rated 4 out of 5 stars

School trouser order

Very efficient but although the trousers were the same ones ordered as last term, they have changed slightly in design.
So the size doesn’t fit so we are reordering.

2 January 2026
David Luke School Uniform logo

Reply from David Luke School Uniform

Hi there,

Thank you for your review & great feedback!

Many thanks,
The David Luke Team :)

Rated 5 out of 5 stars

Great quality, feel and delivery service

We got David Luke school trousers while ordering via 3rd party uniform shop. All fine, thought nothing of it. Then needed next size up and was sent a different brand. My son is fussy about the feel of his clothes (I also agree the other ones seemed uncomfortable). So went directly to DL.com. Nice trousers, super quick delivery. Very happy.

2 January 2026
David Luke School Uniform logo

Reply from David Luke School Uniform

Hi there,

Thank you for your review & great feedback!

Many thanks,
The David Luke Team :)

Rated 1 out of 5 stars

This website is a SCAM

I ordered trousers around 3 months back they took the money and it has not even but it says shipping on the website

30 October 2025
David Luke School Uniform logo

Reply from David Luke School Uniform

We’re very sorry to hear about your experience and understand how frustrating this must be. This is certainly not the level of service we aim to provide.

Some orders can be delayed due to shipping issues, but we’d really like the chance to look into this for you and resolve it as quickly as possible .A member of our team is currently looking into this matter and will be in touch shortly to provide an update and work toward a resolution.

We appreciate your patience and hope to sort this out for you.

Rated 5 out of 5 stars

Excellent high quality school shirts

Excellent high quality school shirts. I’ve brought 6 now as they are great

11 December 2025
David Luke School Uniform logo

Reply from David Luke School Uniform

Hi there,

Thank you for your review & great feedback!

Many thanks,
The David Luke Team :)

Rated 5 out of 5 stars

Great service

Delivered really quickly which I was very grateful for.

4 December 2025
David Luke School Uniform logo

Reply from David Luke School Uniform

Hi there,

Thank you for your review & great feedback!

Many thanks,
The David Luke Team :)

Rated 5 out of 5 stars

Very good quality thanks

Very good quality thanks

25 November 2025
David Luke School Uniform logo

Reply from David Luke School Uniform

Hi there,

Thank you for your review & great feedback!

Many thanks,
The David Luke Team :)

Rated 5 out of 5 stars

Quality product

Quick postage, quality product available in a wide range of sizes.

3 November 2025
David Luke School Uniform logo

Reply from David Luke School Uniform

Hi there,

Thank you for your review & great feedback!

Many thanks,
The David Luke Team :)

Rated 5 out of 5 stars

Quality long trousers for tall children!

Bought the senior stretch waist trousers for my very tall 10 year old - extra long legs with a comfy waist, great quality, highly recommend.

13 November 2025
David Luke School Uniform logo

Reply from David Luke School Uniform

Hi there,

Thank you for your review & great feedback!

Many thanks,
The David Luke Team :)

Rated 5 out of 5 stars

Quick dispatch

Quick dispatch, and the school trousers are excellent quality.

6 November 2025
David Luke School Uniform logo

Reply from David Luke School Uniform

Hi there,

Thank you for your review & great feedback!

Many thanks,
The David Luke Team :)

Rated 5 out of 5 stars

Delivery was a bit slow

Delivery was a bit slow. Ordered two pairs of trousers both fantastic quality, also a pair of shoes which are also great. Very happy.

30 October 2025
David Luke School Uniform logo

Reply from David Luke School Uniform

Hi there,

Thank you for your review & great feedback!

Many thanks,
The David Luke Team :)

Rated 5 out of 5 stars

Fast delivery

Super fast delivery!

13 October 2025
David Luke School Uniform logo

Reply from David Luke School Uniform

Hi there,

Thank you for your review & great feedback!

Many thanks,
The David Luke Team :)

Rated 5 out of 5 stars

Speedy and efficient

Speedy and efficient. Very impressed!

1 October 2025
David Luke School Uniform logo

Reply from David Luke School Uniform

Hi there,

Thank you for your review & great feedback!

Many thanks,
The David Luke Team :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look