David Lloyd ClubsReviews 

The classes are great and the outdoor pool in this summer heat. Not used the gym much yet but there is a lot of equipment.

Great club to be part of!
Welcoming reception, nice food and smoothies in the clubroom restaurant and brilliant instructors who keep you motivated.
The club has a community feel and is a great escape from life’s little stresses

The facilities are good but be careful with prick hikes and they can transfer your club without your consent.
They transferred my membership to Hampton from Farnham as they say i was using it in Hampton more which is so not the case. I did not want to transfer to Hampton and requested to stay at Farnham immediately in response to the email that notified me. What they didn't say is that Hampton is now Tier 1 so i noticed the fee went up on my bank statement. I did not request to transfer to Hampton, i had one email informing me of the transfer on 1st June but no notice that the club is tier 1 and the fee is more expensive. Legally they have to inform you of the increased price. You can also refuse the transfer which i did in a response email and now i have refused the increased fee. I do not agree to the changed terms of agreement. I am not in contract anymore and had given my 3 month notice to leave so my last paid month is July. I was not informed about the increased fee for this month. I did the app chat and i was told at the time the fees would be the same and the two clubs were the same tier when transferred. I was given misinformation. I have grounds to terminate the contract with no penalty as i was not informed of the new terms of the agreement and i have argued this. I do not accept the new terms and want to end the contract now. The lady i spoke to on the chat today gave me misinformation saying she emailed me multiple times with notice of the transfer and fee increase. I have one email notifying me of the transfer but no information of the higher tier or fee increase. I asked for the evidence of these emails and the dates that the clubs changed their tiers for Hampton and Farnham. This information was not given to me and then the agent ended the chat so i did not get a copy of the transcript. I argued my case for at least 30 mins on the chat and kept getting gaslighted. I wrote to Hampton and asked them to show me evidence of when the tiers changed and the emails they say informed me of the higher tier and increased price of the transfer that i did not receive. In addition, I use Woking club more than Hampton so not sure why i got transferred to Hampton. My address is in Farnham. I only use the club house in Hampton maybe once a month if that to sit in the clubhouse if i have some work to do on the laptop as i work near Hampton. I don't use the facilities and don't like the Hampton club as its very busy and noisy. I expressed this and it was ignored. As a member, you do not have to accept the new transfer or the terms of the agreement if they transfer you without your request and increase the fee. This is grounds to end the contract without penalty so be aware of this.

Tina is the best always love her yoga classes, She caters for everyone and makes the class wonderful for all!
Celia is the loveliest really enjoy and benefit from her wellness circuits… love these teachers they are authentic, kind and brilliant! Both are so supportive and help you to feel relaxed and comfortable always! Welcome more like this at the club ⭐️

Thanks the best gym i like very much..

very nice and best in norfolk

DL kids team are absolutely amazing. Really never had any problems with them from young ages all the way up to teams. I have a child who cries at every activity but never with DL kids. The best thing we have ever changed in our family life.

I needed to pause my membership due to an operation. Maddison in the support team dealt with my request very sensitively and assisted me in my case very professionally. Maddison went beyond of what I expected and therefore calmed my nerves in this situation. Very grateful

Really easy sign up, great range of classes and great tennis.

Great premises throughout. Love the fact that there are always Adult Only lanes in the pool even during family swim time. Love having the option of indoor or outdoor swimming in fine weather.
The gym equipment is the best I’ve ever experienced.
The staff are very good - friendly, knowledgeable and professional.
It’s quite expensive even at “Off peak” rates but I think it’s worth it. Wish I’d discovered David Lloyd Worthing before!

I had some support today with Steph West & couldn’t feel better about a bad situation. Super quick and helpful and explained everything clearly to me. Thank you Steph!

A well equipped gym and most times clean and tidy (shame about some of the ignorance members)

I just want to say a massive thank you to Madison from the Member Support team. Having got myself into some financial difficulties and encountering issues with my David Lloyd membership, Madison went above and beyond to see what she could do to support me. With the compassion she showed, she took the time to speak to her manager and resolve my situation. I can't thank her enough for helping out, so thanks again Madison!

DL Kidbrooke gets all the 'big' stuff right; the class timetable is decent, the gym equipment is good, the spa is lovely and the indoor and outdoor pools are great. The biggest bonus by far is the instructors who are amazing; especially Debora Maietta, Rob Baldi, Peter Herbert and John Twamley and Leanne Gilbert ... BUT the club consistently fails to get the day to day running. and operations bit right; for example, if an instructor is on holiday they often fail to schedule a replacement, whoever does the timetable 'forgets'! On top of that the following issues are a source of annoyance to a lot of members:
The yoga studio floor is filthy and never cleaned properly;
Just about every clock in the gym/spa/changing room is wrong or stopped (important to members if you are rushing to a class);
The sauna is quite often not hot enough;
The ice bath or ice shower is often not cold enough;
If the spin teacher is away a virtual class is scheduled which is fine but the tech nearly always fails (screen fails to load properly if at all) -
The rubbish bins are not emptied,
Old bottles left in spa for days,
Water stations/taps often not working;
Water cups in spa not clean or refilled;
Shampoo/soap / lotion dispensers in changing rooms are left empty for days;
TVs in changing rooms are not switched on or are on sports channel (how many women like snooker or motor racing? why can't we listen to the news whilst getting changed?) - feedback given but never listened too by management team.
etc etc - I could go on and on.
Come on DL management team; you need to up your game; these are all easy issues to sort out, you just need to be on top of things and run daily checks.
At £250 per month membership fees you need to be better and provide a full service.

I enjoy coming in the gym and my Personal Trainer keeps me motivated during my sessions

I have been a member for many years and love it , the instructors and staff are amazing and the club is fantastic

Very nice staff,
Always makes members feel welcome
Making everyone feel positive.

Great classes with lovely teachers, and inspiring PT training and all in great surroundings

I use outdoor pool all year round, but I am no longer able to warm up and dry due to our sauna being removed. Extremely upset about that. I visit on off peak times

Excellent facilities and very professional organisation and management and highly professional staff.