Daveandcarteruk 

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Rated 1 out of 5 stars

Terrible customer service. Use at your own risk. We ordered 2 items and one was inferior quality so I wanted to return it for a refund. They told me it would cost 20 GBP or more to return and it had... See more

Rated 1 out of 5 stars

Misrepresentation on a massive scale. This company portrays itself as a couple of lovely chummy blokes looking to change the world of fashion. The reality couldn't be further from the truth. I or... See more

Company replied

Rated 1 out of 5 stars

This is a scam company, do not buy. Do not buy anything from them. They are not a UK brand, they are a warehouse in Hong Kong. Their return policy is awful, expecting you to pay for the shipping retur... See more

Company replied

Rated 1 out of 5 stars

Bunch of scammers!! No order confirmation or tracking details given. Only give false promises via email. All their responses for negative feedback are the same. The phone number given is unobtai... See more

Company replied


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(261)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not order from this company

Do not order from this company, which are based goodness knows where,took ages to arrive, and so awful item were thrown in bin.

19 July 2025
Unprompted review
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Reply from Daveandcarteruk

Hi Gabriella,

We’re truly sorry to hear about your experience. This is not the level of service we aim to provide. Please email us at info@daveandcarteruk.com. so we can look into this further and make things right.

Sincerely,
Dave and Carter

Rated 1 out of 5 stars

Don’t even go there.

The company is called Daved & Carter it looks like an English website site.
It’s based in Chinese.
Because they have no Address on there website or company house number say your order is dispatched two to three days and it take at least 14 days and when you track your delivery you can see it comes from out the UK.
Don’t even go there they sent me out was a branded T-shirt £39 which was not branded at all a bad fit and poor quality.
Looking at the website you think it was based in the UK, it was only when I tracked it I found out it was coming from China.
They said I could keep it and they would give me 20% of some thing else.
Or it would cost me around £50 to send it back for a refund so they have got you both ways.
It’s my loss and I am so very cross.
But check reviews which they don’t even have on their website.
So be very careful you have been warned.
And of course they won’t care now they got my money.
There replie will be sorry and they would like to help you.
But it the website is not true why would you believe anything they offer you.

10 July 2025
Unprompted review
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Reply from Daveandcarteruk

Hi Terry,

We’re truly sorry to hear about your experience. This is not the level of service we aim to provide. Please email us at info@daveandcarteruk.com. so we can look into this further and make things right.

Sincerely,
Dave and Carter

Rated 1 out of 5 stars

Use at your peril

Ordered a pair of shorts and a shirt on their website. This website suggests it is a UK company based in Bury, but its actually based in Hong Kong. The delivery times are stated as 3-5 days but does anything arrive in this time?

After a couple of weeks I emailed them to see where the items were. They responded by stating their delivery policy was 7-14 days, and provided a link to their shipping policy, which states 3-5 days.

After reading their reviews here, which are appalling, it is clear this is at best a very misleading company, and at worse a scam. Everything is AI generated, even the pictures of the so called couple from Bury who founded the company!

Worse still it looks like they are closing down so I doubt I will ever receive these goods, or if I do eventually receive something who knows what it will be or what the quality will be like.

A mistake I will not make again.

Buyer beware.

18 July 2025
Unprompted review
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Reply from Daveandcarteruk

Hi Marcus,

We’re truly sorry to hear about your experience. This is not the level of service we aim to provide. Please email us at info@daveandcarteruk.com. so we can look into this further and make things right.

Sincerely,
Dave and Carter

Rated 1 out of 5 stars

Avoid at all costs!!

Avoid at all costs!!! Selling goods that aren't as advertised, cheap tat!!

18 July 2025
Unprompted review
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Reply from Daveandcarteruk

Hi Steven,

We’re truly sorry to hear about your experience. This is not the level of service we aim to provide. Please email us at info@daveandcarteruk.com. so we can look into this further and make things right.

Sincerely,
Dave and Carter

Rated 1 out of 5 stars

Product was insane size and also not…

Product was insane size and also not what was pictured. Took 14 days to deliver so clearly not from UK. Avoid this company

10 July 2025
Unprompted review
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Reply from Daveandcarteruk

Hi Peter,

We’re truly sorry to hear about your experience. This is not the level of service we aim to provide. Please email us at info@daveandcarteruk.com. so we can look into this further and make things right.

Sincerely,
Dave and Carter

Rated 1 out of 5 stars

Please avoid at all costs.

Please avoid at all costs.

I have reported this so called company to trading standards.

They do not adhere to policies and regulations.

The sent me the wrong size item off cheap poor quality may I add.
Order took ages to arrive. Not in the time frame advertised.
Stating free delivery

Please don't be fooled by their reply below. They are just trying to save face. I have all my correspondence from email. Clearly stating everything which I have forwarded on to several regulating bodies

18 June 2025
Unprompted review
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Reply from Daveandcarteruk

Hi Jenna,

We’re truly sorry to hear about your experience. This is not the level of service we aim to provide. Please email us at info@daveandcarteruk.com. so we can look into this further and make things right.

Sincerely,
Dave and Carter

Rated 1 out of 5 stars

Don't order from company its a scam. The product is not what described on website. Damaged goods with a brown stain on fabric. Material should of been linen but was acrylic fabric. And

Company is a scam online retailer. Product not as described should of been linen but it was acrylic material and came with a brown stain. Dave and carter have said i will have to pay for the return. So I will leave it to my bank. And i have also reported company to Fraud action line. And they will investigate this company so this never happens again.

And I will post this company across social media so this doesn't happen to anyone else. Shit company and their lucky their not uk based.

16 July 2025
Unprompted review
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Reply from Daveandcarteruk

Hi Bullet,

We’re truly sorry to hear about your experience. This is not the level of service we aim to provide. Please email us at info@daveandcarteruk.com. so we can look into this further and make things right.

Sincerely,
Dave and Carter

Rated 1 out of 5 stars

Scam company

Ordered some swimming trunks, THEY sent wrong size, I was told that I would have to bear the cost for sending back to CHINA ! Even though it was there fault.
I queried where it says returns need to be sent back to China and they said it was in there terms and conditions which it is not
I suggested they pay for me to send it back to the uk returns address on package but they said it had to be sent back to China
This is a scam Company

17 July 2025
Unprompted review
Daveandcarteruk logo

Reply from Daveandcarteruk

Hi,

We’re truly sorry to hear about your experience. This is not the level of service we aim to provide. Please email us at info@daveandcarteruk.com. so we can look into this further and make things right.

Sincerely,
Dave and Carter

Rated 1 out of 5 stars

Agree

Agree. This is another chineese company. Quality is soooooooooo bad. DO NOT WASTE YOUR MONEY. you have be WARNED.!!!!

17 July 2025
Unprompted review
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Reply from Daveandcarteruk

Hi James,

We’re truly sorry to hear about your experience. This is not the level of service we aim to provide. Please email us at info@daveandcarteruk.com. so we can look into this further and make things right.

Sincerely,
Dave and Carter

Rated 1 out of 5 stars

Don’t ever order with this company

Don’t ever order with this company. Can’t send items back as its returns are based in china and will cost you £50 for the joy of it. They sent out a 3xl even though I ordered a 1xl so it’s like a tent . When I asked to send it back they said no keep it and u can have 20% of your next order as it cost so much to send items back!!!! No thanks stay well clear. Robbing people blind..

11 July 2025
Unprompted review
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Reply from Daveandcarteruk

Hi Greg,

We’re truly sorry to hear about your experience. This is not the level of service we aim to provide. Please email us at info@daveandcarteruk.com. so we can look into this further and make things right.

Sincerely,
Dave and Carter

Rated 1 out of 5 stars

AVOID AT ALL COSTS

I really wished I’d check the reviews here before ordering from this “company”. Alarm bells were going off when I didn’t receive any form of order confirmation or dispatch information and the order took two weeks to arrive. I ordered a blazer which was very poor quality and I’m not even sure it was what I ordered. Of course, when I approached the “company” about a return, I was met with the same ridiculous return policy that other customers have mentioned. £50 to return to China, roughly the same cost as the blazer. I was told this was clearly stated on the returns page on their website, it is not. This is at best misleading and worst a scam, unfortunately I think the latter. I notice a “closing down” message on their website, no doubt trying to con more people before they disappear off into the sunset. You have been warned!

10 July 2025
Unprompted review
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Reply from Daveandcarteruk

Hi Andy,

We’re truly sorry to hear about your experience. This is not the level of service we aim to provide. Please email us at info@daveandcarteruk.com. so we can look into this further and make things right.

Sincerely,
Dave and Carter

Rated 1 out of 5 stars

What a scam

What a scam company's take these should be shut down. It this day and agents with the tech we have , company's like this should not get away with robbing ppl.

16 July 2025
Unprompted review
Daveandcarteruk logo

Reply from Daveandcarteruk

Hi Nicholas,

We’re truly sorry to hear about your experience. This is not the level of service we aim to provide. Please email us at info@daveandcarteruk.com. so we can look into this further and make things right.

Sincerely,
Dave and Carter

Rated 1 out of 5 stars

Please don’t order anything from this…

Please don’t order anything from this website. They are a scam company!! I’ve been waiting for weeks for my order & each time I email them, I’m fobbed off with some excuse & no tracking number etc. I wish I had done my homework & checked the reviews before buying

14 July 2025
Unprompted review
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Reply from Daveandcarteruk

Hi Caroline,

We’re truly sorry to hear about your experience. This is not the level of service we aim to provide. Please email us at info@daveandcarteruk.com. so we can look into this further and make things right.

Sincerely,
Dave and Carter

Rated 1 out of 5 stars

Quality terrible not fit for purpose

Took ages to arrive and the quality was terrible. This was a pair of swimming trunks the material was paper thin and there was no mesh lining meaning they are not fit for purpose. To return them I was was told by customer service I needed to send back to China and it could cost £50. If I could give it no stars I would. Avoid this company

15 July 2025
Unprompted review
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Reply from Daveandcarteruk

Hi L,

We’re truly sorry to hear about your experience. This is not the level of service we aim to provide. Please email us at info@daveandcarteruk.com. so we can look into this further and make things right.

Sincerely,
Dave and Carter

Rated 1 out of 5 stars

Buy better quality from temu

3-5 day delivery? Took 16. Absolute rubbish quality. Swimming trunks at £32. No packaging. No branding. No care labeling, no lining. Shipped from china not UK. Returns will cost you an arm and a leg posting this back to china.
Should be called Derrick and Clive not Dave and Carter

16 July 2025
Unprompted review
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Reply from Daveandcarteruk

Hi Ian,

We’re truly sorry to hear about your experience. This is not the level of service we aim to provide. Please email us at info@daveandcarteruk.com. so we can look into this further and make things right.

Sincerely,
Dave and Carter

Rated 1 out of 5 stars

Very cross as the blue linen shirt I…

Very cross as the blue linen shirt I ordered arrived 3 weeks later and was a black polyester shirt with white buttons!! Have asked for refund and been told I must return it to china at vast expense. Do not use and tell your friends!

13 July 2025
Unprompted review
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Reply from Daveandcarteruk

Hi Iona,

We’re truly sorry to hear about your experience. This is not the level of service we aim to provide. Please email us at info@daveandcarteruk.com. so we can look into this further and make things right.

Sincerely,
Dave and Carter

Rated 1 out of 5 stars

Do not use

Do not use. Delivery and return is from
china. When requesting a refund because the garment was too big they advised that the postal costs, to China, would be around £50!!!!
BEWARE

15 July 2025
Unprompted review
Daveandcarteruk logo

Reply from Daveandcarteruk

Hi,

We’re truly sorry to hear about your experience. This is not the level of service we aim to provide. Please email us at info@daveandcarteruk.com. so we can look into this further and make things right.

Sincerely,
Dave and Carter

Rated 1 out of 5 stars

Do not use this rip off merchants

Do not use this rip off merchants! Cheap garbage with ridiculous returns. Do not use!

8 July 2025
Unprompted review
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Reply from Daveandcarteruk

Hi Robert,

We’re truly sorry to hear about your experience. This is not the level of service we aim to provide. Please email us at info@daveandcarteruk.com. so we can look into this further and make things right.

Sincerely,
Dave and Carter

Rated 1 out of 5 stars

DO NOT USE

This company is a con, sizing is incorrect shipped from china. If wrong size you have to pay for return. Also they try and make it difficult to return. Also they try to scarr you by stating it could cost £50. Whatever you please avoid yourself the hassle you can buy half the
price from Amazon. Beyhond distgusted by this company!!

UPDATE: Type in youtube DAVE &CARTER REVIEW -LEGIT OR SCAM STORE. CONCLUSION SCAM. THE BELOW EMAIL IS AI GENERATED DO NOT FALL FOR IT!!!!!

15 July 2025
Unprompted review
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Reply from Daveandcarteruk

Hi Charan,

We’re truly sorry to hear about your experience. This is not the level of service we aim to provide. Please email us at info@daveandcarteruk.com. so we can look into this further and make things right.

Sincerely,
Dave and Carter

Rated 2 out of 5 stars

Poor product

Poor product. Returns are to Chinese warehouse.

Avoid and spend your money elsewhere

2 July 2025
Unprompted review
Daveandcarteruk logo

Reply from Daveandcarteruk

Hi Bhavik,

We’re truly sorry to hear about your experience. This is not the level of service we aim to provide. Please email us at info@daveandcarteruk.com. so we can look into this further and make things right.

Sincerely,
Dave and Carter

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