Database Mart Reviews 255

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its reliability and stability, often highlighting the excellent performance of the servers. Many people appreciate the competitive and affordable pricing, finding it offers great value for money. The customer service is frequently described as top-notch, with users commending the quick, helpful, and professional responses from the support team. However, some customers reported issues with inconsistent replies from the support team and occasional slowness in services. A few reviewers also mentioned concerns regarding the refund policy and experienced significant downtime, which led to service disruptions and dissatisfaction with the overall service.

What people talk about most

Service

Reviewers highlight positive aspects of service. Many customers praise the excellent and reliable service,... See more

Customer service

Clients share positive opinions on customer service, with many praising the fast, helpful, and responsive... See more

Price

People report positive experiences with price, often highlighting competitive and affordable options. Many... See more

User experience

Customers generally report positive experiences with user experience, highlighting straightforward setup,... See more

Technology

Clients share ambiguous opinions on technology. Many customers praise the super-fast, dependable, and stable... See more

Value for money

Customers consistently note positive experiences with value for money. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Advance notice for the server move was a bit short, especially since it was the holidays. Also, replies from Support team were not consistent - they told me downtime would be 1-2 hours, then we got a... See more

Company replied

Rated 4 out of 5 stars

The service is stable on dedicated servers; however, technical support via email alone is somewhat lacking. If we have a problem right now, responses usually arrive at night, sometimes more than 12 ho... See more

Company replied

Rated 5 out of 5 stars

I'm a forex trader and I've been coding my own Expert Advisor(EA), so I needed a reliable VPS and I found VPS Mart through a review and tried it, only to find out that it's the BEST out of all to test... See more

Company replied

Rated 5 out of 5 stars

Database Mart provides not only good, reliable and affordable servers but also provides very good human technical supports. I am very happy using their services for long time. Thanks & Regards, R... See more

Company replied


Company details

  1. Web Hosting Company
  2. Internet Provider
  3. Internet Service Provider
  4. Software Company

Written by the company

Our End-to-End IaaS Services provide a seamless cloud computing experience, simplifying infrastructure management so businesses can focus on their core activities without the hassle of server management, security, or scalability. We offer competitive VPS, Dedicated, and GPU Servers for small businesses. Whether managing intellectual property, running an online store, or exploring AI, our scalable cloud resources provide a stable and reliable environment.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

255 reviews

5-star
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1-star

Replied to 80% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Was looking for a great deal on a VPS…

Was looking for a great deal on a VPS and stumbled onto Database Mart. Had never heard of them before. Setup was quick. Was put in the data center I requested. Server is running great and I honestly could not be happier. I am considering ordering another. If you are looking for a great deal you should check them out.

17 October 2025
Unprompted review
Database Mart logo

Reply from Database Mart

Thank you for your positive feedback. We look forward to providing you with an even better server experience in the future.

Rated 1 out of 5 stars

I got a slow speed server & asked about…

I got a slow speed server & asked about refund - they refused despite promising you a refund in case it doesn't fit well for you..

14 October 2025
Unprompted review
Database Mart logo

Reply from Database Mart

Dear Customer,
Please provide your order email address in the backend. Our team will assist you in resolving this issue as soon as possible.

Rated 1 out of 5 stars

Poor IO delay with bad components

We try to move our services from Hivelocity to Databasemart because Hivelocity did not give us more HDD space.
We try to move only 2 VM: Firewall and Cpanel.
Cpanel only has a wordpress and limesurvey, nos so mucho stress for the server.
And the nightmare begins. A lot of IO Delay still at 10 visits on wordpress.
Really poor components.
Stay so far from they.
And no moneyback warranty.

24 September 2025
Unprompted review
Database Mart logo

Reply from Database Mart

We sincerely apologize for the inconvenience you’ve experienced. Could you please provide your order email or ticket number so our team can follow up and resolve the issue promptly?

Please note that our VPS servers include a 30-day money-back guarantee if you’re not fully satisfied. If you need any further assistance, feel free to reach out to our support team at any time.

Rated 5 out of 5 stars

It was very easy to sign up and get…

It was very easy to sign up and get active.

4 September 2025
Unprompted review
Database Mart logo

Reply from Database Mart

Thank you very much for your recognition. We hope to provide you with an even better server experience in the future.

Rated 5 out of 5 stars

Best prices, support and service models

Very competitive price and the available service models are very flexible. The best vps service i found. I will continue further with Database Mart.

29 September 2025
Unprompted review
Database Mart logo

Reply from Database Mart

Thank you very much for your recognition. We hope to provide you with an even better server experience in the future.

Rated 1 out of 5 stars

I DO NOT RECOMMEND

I DO NOT RECOMMEND! They won't even give you your money back and they try to convince you to stay even if you cancel! Request data deletion in vain! I filed a complaint!

27 September 2025
Unprompted review
Database Mart logo

Reply from Database Mart

We’re very sorry to hear about the problem you've experienced with the server. To help us investigate and resolve the issue promptly, could you please provide your order email address or Ticket ID? We appreciate your patience and look forward to assisting you further.

Rated 1 out of 5 stars

Cracked Windows

If you order a Windows VPS, you will get a cracked version of Windows!

21 September 2025
Unprompted review
Database Mart logo

Reply from Database Mart

We’re very sorry to hear about the problem you've experienced with the server. To help us investigate and resolve the issue promptly, could you please provide your order email address or Ticket ID? We appreciate your patience and look forward to assisting you further.

Rated 1 out of 5 stars

Extremely disappointing

Extremely disappointing. I registered a server a week ago, and it has been shutting down constantly ever since. Completely useless. They advertise it as a “Ninjatrader VPS,” but you can’t even open a single chart. If you need reliability and uptime, stay far away from them.

Edit: Nothing has been fixed. Their entire infrastructure is unreliable and essentially useless, still can’t even open a single NT8 chart. Their idea of “fixing the issue” was offering two extra days on the same broken server. What a joke. Save your time and money, go everywhere but not here. There are very good and reliable services but they are not part of them.

10 September 2025
Unprompted review
Database Mart logo

Reply from Database Mart

We sincerely apologize for any inconvenience this may have caused. After reviewing your inquiry, we have responded to your email and resolved the issue. If you have any further questions or need additional assistance, please don’t hesitate to contact us. We look forward to continuing to provide you with an enhanced server experience.

Rated 5 out of 5 stars

It’s very straightforward to set…

It’s very straightforward to set up—takes less than 5 minutes. I’ve been using the VPS service for past month with no issues, and uptime has been 100% so far. Despite being very affordable, it has proven to be highly reliable. I strongly recommend it.

23 July 2025
Unprompted review
Rated 5 out of 5 stars

try it you will be happy

i'm currently Using VPS service from Database Mart all of steps from signup to purchase and running service is very easy , support is nice and service is nice , i use VPS from many other companies but this exprience is different and now i'm thinking to move my other services to databse Mart in future , price is so reasonable in compare with quality of service . try it you will thanks me later

29 June 2025
Unprompted review
Rated 5 out of 5 stars

Helpful Support

What made my experience great was the fast, patient and respectful tech support. Easy communication as well. Company is highly recommended.

22 August 2025
Unprompted review

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