You cancelled my order because your system accepted a promo code. Fix your system. If the promo code wasn't valid, it should not have accepted it and let me proceed with the order. This promo code sho... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I live outside of town. Package was sent 'signature required' which caused me to waste half day driving to Post Office to get it. Connecting to iPhone 7 was not an easy task... I have not yet tried m... See more
Company replied
Cameras and pro magic work as advertised...very easy to hookup and operate but night vision out of the front and rear camera is very poor unless you are in the best light. The front camera does not do... See more
Very slow to respond or no response at all. Tries to push blame on customer for their mistakes, then tries to make you feel stupid for contacting them. Unacceptable.
Company details
Information provided by various external sources
DashCam Bros is retailer providing competitive prices on dash cams and related accessories to equip drivers with the tools necessary to protect themselves from unsafe driving and undue liability on the road. We aim to provide a memorable experience when you shop on our online store by offering quality products with top-rated customer service and product knowledge. We have a great team and aim to grow our business to continue offering our customers the best dash cams available and the latest dash cam related trends and news. We make it a priority to continually develop resources that help consumers make informed decisions about purchases, installations and dash cam set ups.
Contact info
United States
- (833) 226-2767
- contact@dashcambros.com
- dashcambros.com
overpriced late shipping not recomended …
overpriced late shipping not recomended to anyone
7 August 2017
Unprompted review
Reply from DashCam Bros
Hi,
Sorry to hear you did not have as positive an experience with our company as we would have strived for.
From the order details, I see that the product was delivered with free shipping (as requested), and delivered in 2 days after ordering.
Please feel free to reach out to us at contact@dashcambros.com to see how we can help improve your experience.
I bought two BLACKVUE DR650S-2
I bought two BLACKVUE DR650S-2 , I installed one with Power Magic Pro, it turns off the camera if you don't turn the car on in a couple of days to save your battery. It's a good thing because the 2nd one is installed in my Jeep Wrangler, connected via the cigarette lighter plug, it has killed my battery twice! I definitely recommend getting the Power Magic Pro, and the highest gigabyte SD card possible. For my Toyota I had to purchase the polarizing lens cover to block out the reflection of both rear and front windows, they work great!
Great products!!!!!!!!!!!
4 August 2017
Unprompted review
Reply from DashCam Bros
Hi Ellen,
Thank you for taking the time to leave us a review. From what you are describing about the first camera with the Power Magic Pro, and how the camera turns off when you don't turn the car on in a couple of days, it seems as if the camera is operating as it is designed, and advertised. The Power Magic Pro's sole function is to measure your car's battery level and cut off power to the dash cam when the battery level drops below a certain point so that the vehicle battery does not die. This is exactly what your dash cam and power magic pro is doing. When you do not turn on your car in a couple of days, but are running the camera in parking mode, it is using your car's battery. When your dash cam is dying, it is because your power magic pro is cutting power off to it. That is why your car's battery with the first camera has not died. It is not possible to run the camera indefinitely without an indefinite power source, which cars do not have.
The second camera installed in your Jeep Wrangler has killed your battery twice because you are running it in parking mode connected to your cigarette lighter plug. The camera does not have built in battery discharge prevention, as that is the purpose of the power magic pro accessory. If your cigarette plug is constant power, even when the car is off, and you are using the camera in parking mode, the camera will drain the car's battery until it fully dies. That is why we recommend using the power magic pro and hardwiring the camera for parking mode. Again, your camera is performing the way it should be, and to the way you have installed it.
We also highly recommend to all customers who are using the camera for parking mode to get at least the 64GB or 128GB memory card for the exact reasons you mentioned.
If you have any questions, please don't hesitate to reach out at anytime.
Perfect!!
Bought a dashcam for my husband's birthday. He is so happy & loves it. This company called me to confirm my order & I received it very fast. Thank you Dash Cam Bros!!
4 August 2017
Unprompted review
Great product
Great product, shipping was on time. Please read the manufacture's suggested storage size so you don't buy unnecessary storage that won't work in your with camera.
29 July 2017
Unprompted review
Truly a upcoming company
Truly a upcoming company. I ran across dash cam while searching the web, my experience was a bit worry some at first, but after dealership with customer service I can surely say that this is one of my favorite go to sites👌👍
25 July 2017
Unprompted review
Ordered, received, just as promised.
21 July 2017
Unprompted review
easy to setup and install
easy to setup and install, get to where you want it on all the time
19 July 2017
Unprompted review
Saved me from dangerous drivers
Saved me from dangerous drivers, wildlife, and unaccountable police so far!
19 July 2017
Unprompted review
Great dash cam
Awesome dash cam and easy installation. Definitely worth the money and peace of mind.
12 July 2017
Unprompted review
Blackvue 128g SD card
Great product, fast shipping and the Blackvue SD card is still working! Unlike the one that came with my device.
Update. It's been HOT here and sometimes I forget to take the dash came off the windshield. Plus I have it wired to record in parking mode. SD card has not failed once and is still going strong! Very impressed.
Update 2: Still working fine!
30 June 2017
Unprompted review
Great product, buy one!
Great product. Easy to read install and operate.
The ability to release it from its mount for storage is a big plus. This keeps it from getting overheated on sunny days.
Buy one!
20 June 2017
Unprompted review
Buy with confidence
Communication was excellent and they shipped right away. Can't ask for anything more than that! Will definitely purchase from them again.
2 June 2017
Unprompted review
Takes to long for camera to be mailed …
Takes to long for camera to be mailed to you. just about a week in my case. I assumed DashCam bros. being in Austin Tx. it would have arrived sooner but oh well..
24 May 2017
Unprompted review
Good Company
Good Company, Follows-up with thier customers and looks for the order. Good Product.
Although One stupid thing... I wish the Memory card had a fob to carry on a key chain... because when you need the card reader, its likely it wont be found.
8 May 2017
Unprompted review
Its been several days and my order …
Its been several days and my order hasn't been updated. I tried the LIVE CHAT, no response even though it said they were available.
A few hours after this posted, I received a message and apology. My order has been shipped. Thank you.
3 May 2017
Unprompted review
Reply from DashCam Bros
Hi Mykul,
Thank you for the feedback. Your order shipped within 2 business days of the order being placed. Although we try to ship all orders within 1 business day, sometimes order fulfillment can take longer.
Our live chat specialists try to be as attentive to all chat requests as much as possible, but in the event they are busy with other customers at that moment, we will reach out to you as soon as we are available to, which in this case, we reached out shortly after.
Great product and Great company.
Hi,
Not being very computer savvy I had a little trouble in the beginning.
I emailed DashCam Bros told them my problems and the responded quickly. I had a few more questions and they responded quickly again and answered them.
The camera works just as described. Very easy to install.
When you purchase a good product from a great company you get the results you wanted.
What more could you ask for?
29 April 2017
Unprompted review
Very helpful and knowledgeable of their …
Very helpful and knowledgeable of their product
26 April 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.