I really want to leave a 5star review. As the ease of use, quality of the products etc is always great. But trying to track deliveries using Amazon when they give it to the royal mail is horrendous.... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Good delivery, would have like to see some measurements for the case. Might have bought two singles had I known I was never going to get them in my pocket - but I suppose that was obvious as it had a... See more
Have ordered several times from this company but my most recent experience was a personalised item. It states the turn around on personalised item as 2-6 days and I was getting a bit worried we wou... See more
Company replied
Got some personalised darts shirts made but after placing the order I realised how long the potential production+ delivery was, and I was then worried that the shirts would not arrive in time. I... See more
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Company details
Written by the company
Darts Corner is the world’s number one online retailer for darts and associated products, stocking the widest range of darts products including key brands such as Mission, Harrows, Designa and Unicorn. We work tirelessly to offer customers the widest possible choice of darts products on the planet, and we have over 13000 items from more than 30 different darts manufacturers. Founded in 2005, we have quickly grown to be the world leader, shipping products right around the globe from our headquarters in the UK.
Contact info
Harewood House , BL2 2HE, Bolton , United Kingdom
- 01204 384400
- sales@dartscorner.co.uk
- dartscorner.co.uk
4.4
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 1 week
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always great and fast delivery as normal
9 June 2026
Unprompted review
Reply from Darts Corner
We’re glad that you enjoyed our service and products. Thank you for the 5-star rating!
Reply from Darts Corner
We appreciate your business and your valuable feedback, we can’t wait to welcome you back!
Always reliable and timely delivery.
Always reliable and timely delivery.
8 June 2026
Unprompted review
Reply from Darts Corner
Thank you for reviewing Darts Corner and giving us 4-stars!
Awful company...Avoid
Failed to deliver the goods and have refused to replace them or offer a refund. Now need to engage the small claims court to get my money back.
Company have refused to provide any photographic evidence of delivery (basically because the package was never delivered). Additional CCTV footage clearly shows the courier did not enter my premises or make any attempt to make delivery.
7 June 2026
Unprompted review
Reply from Darts Corner
Thank you for your review.
We are sorry that you remain dissatisfied with the outcome of this matter. However, we feel it is important to clarify the circumstances surrounding this order.
All orders are dispatched using a fully tracked courier service. In this instance, the tracking information confirms that the parcel was delivered successfully to the delivery address provided at checkout. The courier has supplied proof of delivery, including delivery photographs and GPS coordinates, which verify that the parcel was delivered to the specified location.
Following your report, a formal investigation was conducted with the courier. Based on the evidence available, the courier concluded that the delivery was completed correctly and, as a result, declined the claim.
While we appreciate that this is not the outcome you were hoping for, we have followed the courier's investigation process and acted in accordance with the evidence provided. Should any new information become available, we would of course be happy to review it.
Reply from Darts Corner
We’re glad that you enjoyed our service and products. Thank you for the 5-star rating!
Great items and service.
26 May 2026
Reply from Darts Corner
We’re glad that you enjoyed our service and products. Thank you for the 5-star rating!
The package was left in plain sight on…
The package was left in plain sight on a main road and surprisingly it was not there when I returned home from work however I now have find a printer and print out a form to fill out by hand and send back to them before they will even think about resending the items that want and that took 72 hours, several emails and a online chat to get to the form filling in bit all the time I'm out of pocket and don't have my items through no fault of my own. The delivery system you used to use is much better than the cheep Amazon shipping you now use. Your customer service is appalling at best.
5 June 2026
Unprompted review
Reply from Darts Corner
Thank you for your review.
We are sorry to hear about your experience. Unfortunately, as no order details have been provided with your review, we are unable to identify the order in question or comment on the specific circumstances surrounding your case.
We take reports of delivery issues very seriously and would welcome the opportunity to investigate this further for you. Please contact our Customer Service team via email with your order number and details of the issue, and we will be happy to review the matter and provide any assistance we can.
We appreciate your feedback and hope to have the opportunity to resolve your concerns.
like always fast and clean
1 June 2026
Unprompted review
Reply from Darts Corner
We appreciate your business and your valuable feedback, we can’t wait to welcome you back!
Very helpful with a custom shirt for a…
Very helpful with a custom shirt for a charity day and incredibly quick delivery
9 June 2026
Unprompted review
Reply from Darts Corner
We’re glad that you enjoyed our service and products. Thank you for the 5-star rating!
Reply from Darts Corner
We’re glad that you enjoyed our service and products. Thank you for the 5-star rating!
Unbelievable customer service. Refused to send a missing cable unless I posted the whole system back!
I bought a Scolia Pro system from Darts Corner, which is a massive, heavy, expensive bit of kit. When it arrived, it was completely missing the essential power adapter. Mistakes happen, so I contacted customer service expecting them to just arrange for a cable to be sent out. Instead, I spent ages dealing with an agent named Morgan and then a manager named Jamie, and it was hands down the most bureaucratic, unhelpful experience I’ve ever had.
They flat out refused to contact the supplier or send a replacement wire. Instead, they told me my only options were to contact the manufacturer myself to fix their mistake, or completely dismantle this massive dartboard system, box it up, and ship it all the way back from Ireland to the UK just so they could "assess" a missing cable.
To make it worse, they told me they wouldn't even provide a prepaid shipping label or collection. They expected me to pay €40–€50+ out of my own pocket upfront for international courier freight, promising they'd refund it later. When I pointed out that UK Consumer Law explicitly says a retailer has to fix an incomplete delivery at no cost and no significant inconvenience to the customer, Jamie literally told me "our position remains unchanged" and hid behind store policy.
They would honestly rather lose a customer, risk a credit card chargeback, and pay for massive two-way international shipping fees on a heavy box than pick up the phone and source a simple power lead. Absolute joke of a management team. If you're buying high-value gear, go somewhere else that actually understands basic customer service and consumer rights.
Edit: I can't allow you to shift blame and lie in your reply so I have to edit mine.
Your timeline is entirely false. I did not wait until June. I have a clear paper trail of multiple emails sent long before then that your team simply left unanswered.
Furthermore, your "available options" directly violate UK Consumer Law. Under the Consumer Rights Act 2015, an incomplete delivery within 6 months is legally presumed to be the retailer's fault. Expecting a customer to dismantle a heavy, permanent system and pay €50 out-of-pocket for international courier freight just to "assess" a missing power cable completely breaches the legal requirement to resolve issues at zero cost and no significant inconvenience to the buyer.
Shifting the blame to the manufacturer or the customer for your own delivery error isn't "assistance" it is a total failure of basic customer service and retail law. The matter is now being escalated to my card issuer for a formal chargeback and reported to cross-border consumer authorities.
8 June 2026
Unprompted review
Reply from Darts Corner
Thank you for your review.
We are sorry that you are dissatisfied with the outcome of your enquiry. However, we feel it is important to provide some additional context.
The Scolia Pro system was purchased in January, and we were first contacted in June regarding an allegedly missing power adapter, over five months after delivery. Due to the high value of Scolia products, each unit is carefully checked prior to dispatch and all components are accounted for before being packed and shipped.
Given the length of time between delivery and the issue being reported, we were unable to verify whether the adapter had genuinely been missing at the point of delivery. As such, we suggested contacting Scolia directly to determine whether they could supply a replacement adapter or spare part more quickly.
We also offered the option of returning the unit to us for inspection so that we could investigate the matter thoroughly and provide an appropriate resolution based on our findings.
At no point did we refuse to assist; rather, we offered the available options based on the circumstances and the significant period that had elapsed since delivery. While we appreciate that these options were not the ones you had hoped for, they were provided in an effort to resolve the matter as fairly as possible.
We regret that we were unable to reach a resolution that met your expectations.
Terrible company
Terrible company. Messed my order up for a 3rd time. Never going to use again.
1 June 2026
Unprompted review
Reply from Darts Corner
Thank you for your review.
We are sorry to read your comments. However, we have been unable to identify any recent order or customer service case that corresponds with the issues described in your review.
We have requested further information directly from you in order to investigate and assist. Unfortunately, you have declined to provide further information, which has prevented us from reviewing the matter further.
We take all customer feedback seriously and are always happy to investigate genuine issues. If you have experienced a problem with an order, we would encourage you to contact our Customer Service team directly with your order number and details of the issue so that we can review the matter and work towards a resolution.
repointing tool
purchased a repointing tool, it is super easy to use, fantastic quality product, I would recommend this tool to anyone
7 May 2026
Unprompted review
Reply from Darts Corner
We’re glad that you enjoyed our service and products. Thank you for the 5-star rating!
Terrible customer service
Order and shipping was fine. Customer service however is terrible. I had to return the product, and was given a qr code without any description of what carrier to ship with. After 3 attempts to email customer service with no reply, I had to submit an enquiry via the website In order to gain this information. Received a blunt email stating it was Evri, but when trying to ship at an Evri drop off the code does not work. Still trying to sort this out
6 June 2026
Unprompted review
Reply from Darts Corner
We are pleased to hear that you were satisfied with the ordering and delivery process, although we are sorry that you were disappointed with your returns experience.
When a return is generated through our website, customers have the option to purchase a prepaid returns label to make the process as simple as possible. In this instance, you chose this option and the QR code was emailed to you upon completion of the return request.
When you later contacted us to advise that your local parcel shop was unable to recognise the QR code, we investigated the issue on your behalf. Initially, only limited information was provided, which made it difficult to determine the cause of the problem. Once the additional details we requested were supplied, the matter was reviewed and resolved promptly.
We apologise for any inconvenience caused and are glad that we were able to assist in resolving the issue once we had the information required to investigate it properly.
Unclear
Unclear ! Canada Post (your shipper) lost my order and delivered an empty envelope. I’ve spent 3 weeks now explaining my predicament. The shipper’s policy is that, as the receiver, I can’t claim a loss. Only the sender can. I’m in limbo as to whether or not you will replace my order and claim reimbursement from the shipper. I remain hopeful but don’t know where I stand ???
19 May 2026
Unprompted review
Reply from Darts Corner
We are sorry to hear about the issues you have experienced with your delivery.
When a customer reports that an item has arrived damaged, incomplete, or that the contents are missing, there are specific procedures that must be followed in order for us to investigate and raise a claim with the courier. In this case, the courier did not record any damage to the package at the point of delivery, and the delivery photograph provided by the courier does not show any visible signs of damage to the envelope.
As a result, we are required to gather information and evidence before a claim can be progressed. This is not intended to delay a resolution, but rather to ensure that any investigation is handled correctly and in accordance with the courier's claims process.
Fast delivery and really good customer…
Fast delivery and really good customer service. Sorted out the issue and sent items within the next day - thank you!
1 June 2026
Unprompted review
Reply from Darts Corner
We truly appreciate your feedback! Our team works hard to make sure everything goes smoothly, so it’s wonderful to hear that reflected in your experience. Thanks for choosing us!
Give us another option beside Amazon Logistics
I really want to leave a 5star review. As the ease of use, quality of the products etc is always great. But trying to track deliveries using Amazon when they give it to the royal mail is horrendous. Shop app says one day Amazon says another and Royal mail usually ends up splitting the dif but I don't know that until my local postie actually has it.
Please give us an option besides Amazon Logistics.
1 June 2026
Unprompted review
Reply from Darts Corner
Thank you for sharing your thoughts with us.
We greatly appreciate your feedback regarding the courier we use. We understand how important reliable delivery is to our customers, and we take your concerns seriously. While we currently partner with this courier service, we are always exploring ways to improve our shipping options and the overall delivery experience.
If you ever experience any issues with your order or delivery, please don’t hesitate to let us know, and we’ll do our best to assist you promptly.
Samurai 4 Dartboard
Samurai 4 Dartboard
Dart board looks absolutely stunning.
4 June 2026
Unprompted review
Reply from Darts Corner
Thank you so much for your positive feedback, it means a lot to us! We're glad to have you as our customer and to see that you’re enjoying your products.
Excellent fast delivery
Excellent fast delivery, very easy site to navigate..
27 May 2026
Unprompted review
Reply from Darts Corner
Thank you for reviewing Darts Corner and giving us 5-stars!
Dartboard surround was just what I…
Dartboard surround was just what I hoped, well packaged and delivered quickly
26 May 2026
Reply from Darts Corner
We’re glad that you enjoyed our service and products. Thank you for the 5-star rating!
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