Darren Bywater Dental Care Reviews 

20
TrustScore 4 out of 5

4.1

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Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental Hygienist
  4. Dental Implants Periodontist
  5. Endodontist
  6. Periodontist

Written by the company

Here at Darren Bywater Dental Care we offer a full range of treatments to meet the needs of your whole family. From routine dental check-ups and hygienist appointments to advanced restorative dentistry, dentures, implants, teeth straightening and cosmetic dentistry, we are here to help. To complement your smile, we are also pleased to offer a wide range of facial aesthetics treatments. In 2012 my vision for a dental practice was made real. Creating and putting into place a dental practice is not an easy proposition. Many of my colleagues would agree it is one of the most difficult businesses to set up and run effectively. Without continued year on year investment in staff and equipment, an effective efficient caring service cannot be provided. Here at Darren Bywater Dental Care that is exactly what we have done. Year on year investment has been fed back into the practice to make it one of the most advanced envied dental practices in the East Midlands. In the beginning I began my business with one dentist…myself. Our success and expansion over these few years is testimony to our commitment to patient care. We now have 19 members of staff. Four general dentists, two specialist’s dentists, one hygienist/therapist, two clinical dental technicians and ten support staff. Central to our success is our core value of Patient Care. All our staff are aware that patient needs are a priority. This is seen in every aspect of our business. I invite you to visit and experience real caring dentistry and recognise how a practice really cares for your needs and let us move forward together to a bright future for your dental health.


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4.1

Great

TrustScore 4 out of 5

20 reviews

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4.1

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(20)

4 reviews in the last 12 months

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Rated 3 out of 5 stars

I had to experience periodontal…

I had to experience periodontal treatment and whilst I appreciate the company recommended it for the second time in 7 years.. today I felt very upset. I am truly confident Rajan is extremely experienced in this field but I do feel very neglected when it came to customer care or any bedside manner. My experience whilst I was expecting it to be way less than pleasant … I was left feeling completely overwhelmed and almost brought to tears as I left the practice .. as no one showed any care or consideration towards what I had to
endure !!! This is not great when you are paying a fortune for private care and wish to preserve your teeth

10 June 2026
Unprompted review
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Reply from Darren Bywater Dental Care

Dear Linda,

Thank you for your feedback. We are sorry to hear that you were unhappy with your experience, as this is not the experience we aim to provide for our patients.

As we are unable to discuss individual circumstances in a public forum, we would welcome the opportunity to discuss your concerns directly.

Please contact the practice by telephone or email and we will be happy to assist.

Rated 5 out of 5 stars

Mini crown

I have recently had two old metal fillings removed, these have been replaced by mini crowns.
Once again I can only offer the highest praise to Dr. Gurwinder Thind and his team. They are always calm, professional and explain exactly what the procedure entails and the outcome.
His work is exceptional, my teeth feel completely natural.
I would definitely recommend this dental practice. From the warm welcome recieved at reception, through to the work carried out by the experienced dentist, a first class service, I wouldn't go anywhere else.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Darren Bywater was recommended to me by…

Darren Bywater was recommended to me by my regular dentist as I was in need of a couple of implants. From start to finish Darren and his staff especially Hollie were very reassuring and kind.
Darren is exceptional in his work and will provide a first class service throughout. I am thrilled with the end result and so grateful to everyone involved in my journey. If you are considering having implants I highly recommend Darren Bywater.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Professional and Patient

I put off treatment for a tooth that required a filling, as I'm not the biggest fan of going to the dentist, as many people aren't. I had my filling done with Dr Greer who made it as comfortable as possible and was extremely patient with my moaning. Due to making it a challenge, I had to go for a slight adjustment, which was again handled extremely professionally. Very much appreciate the patience and understanding, along with doing a very good job with the required filling.

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I was referred to this practice by my regular nhs dentist who was unwilling to continue working on a problematic molar she could not fit a crown on. I saw Sunny at this practice who after a thorough check talked me through his recommendation for treatment . The service was exemplary with absolutely no pain . After a horrible experience with this reactive tooth previously I can’t say enough about how different this experience was . Very , very pleased with the results and the whole experience!

17 July 2025
Unprompted review
Rated 5 out of 5 stars

I was very nervous having to have my…

I was very nervous having to have my first extraction ever! I was very quickly put at ease by my dentist and dental nurse. They were friendly and professional. I’m very impressed with everyone I’ve come into contact with at this surgery.

11 April 2024
Unprompted review
Rated 1 out of 5 stars

Cooking the Books

Hello Paul,

Thanks for your reply as it’s very important that any disputes are settled amicably.

If you look at the invoice it doesn’t have an invoice number so it can’t be uniquely identified when your auditors pop round.

The receipt has a unique number but it does not correspond with any invoices from your practice. You have just provided me with an invoice (without a number) so I’m baffled as to how you’ve managed to generate a receipt without an official invoice that can be uniquely identified with a number.

I’m quite confident that your auditors and accountants won’t be happy with your practice ‘cooking up’ the books.

Whatever happened to integrity, professionalism and accountability at every level of the dental profession.

Trust between dentist and patient is earned, but your practice has failed to earn my trust !

18 January 2024
Unprompted review
Rated 5 out of 5 stars

Inplant surgery

Could not recommend darren enough,just had the 6 in 1 inplants,was a long process as had to have 8 teeth removed and a bone graph,but was worth it in the end,darren made me feel very at ease and the nurses too,he's very experienced at what he does,thankyou to all at darren bywater surgery,I can smile withe confidence.

29 August 2023
Darren Bywater Dental Care logo

Reply from Darren Bywater Dental Care

Dear Susan

Thank you for the fantastic 5* Review.

We really do appreciate your feedback and are pleased that you have felt at ease during the course of your treatment.

Our aim is to offer the highest levels of care and service,therefore, it's always a pleasure to read of our patients satisfaction with the procedures completed and service recieved.

We are delighted that you can smile again with confidence and look forwards to seeing you again in the future.

Kind Regards,

Paul T

Rated 5 out of 5 stars

Simply Astonishing

I’ve just returned home from what I can only describe as an astonishingly good experience at Darren Bywater Dental Care. From start to finish I felt as though all of my needs and questions were met and answered proactively. They’ve put an immense amount of work into their processes and their communications skills are … well … simply astonishing. Very professional and friendly and I have every confidence that my new dental implant will work out as planned. If you get a chance you should try this practice out.

19 April 2023
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Reply from Darren Bywater Dental Care

Dear Shell,

Thank you for your fantastic 5* Review and excellent feedback comments.

We pride ourselves on offering the highest levels of service and treatment, therefore, It's always pleasing to read of our patients experiences.

It's great to see that you recognise the efforts of the full team.

We look forward to welcoming you back again in the near future.

Kind Regards,

Paul T

Rated 5 out of 5 stars

Perfect experience

A helpful receptionist, excellent dentist who was also very helpful & has good communication skills, also a great dental nurse. An overall better experience than I expected. I was nervous when I arrived, but I was put at ease throughout my visit.

5 April 2023
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Reply from Darren Bywater Dental Care

Dear Angela,

Many thanks for your excellent 5* Review and fantastic comments regarding the team.

We really do pride ourselves on offering the highest levels of service to our patients, therefore, it's always pleasing to read when our patients recognise our efforts.

I have shared your comments with the full team in the practice which I'm sure will be an encouragement to continue to deliver the best service.

We look forwards to seeing you again in the near future.

Kind Regards,

Paul T

Rated 1 out of 5 stars

My husband and I have both been treated…

My husband and I have both been treated recently here for dentures and considering the cost I really expected better, the quality and fit are very basic and I have no doubt that we could have received better from the NHS. Lesson learnt money doesn’t always = quality and satisfaction.I appreciate your reply however I feel that my opinion and review are justified, I didn’t come for my review because I don’t think that my wishes and opinion were taken into consideration, I feel really let down and the whole experience has seen me in tears on many occasions. I really feel that returning now would be throwing good money after bad.

20 March 2023
Unprompted review
Darren Bywater Dental Care logo

Reply from Darren Bywater Dental Care

Dear Angela,

Thank you for writing an additional review regarding your experience.

Once again, we are sorry that you are not completely satisfied with your treatment.

We would welcome the oportunity to welcome you back to review the denture in effort to put right what you feel is wong with the denture.

I can see that you failed to attend a recent review appointment where the clinician would have been able to check that everything is okay with the denutre and put right any issues or concerns you may have.

If you would like to make an appointment to review the denture, please don't hesitate to contact us.

Kind Regards,

Paul T

Rated 5 out of 5 stars

Amazing result and care!

Amazing dental treatment. I just can't believe what has been achieved over a series of dental treatments. The last was the fitting of an 'emax onlay' (crown) to a very damaged and quite awful tooth. The result is perfect, it's like I have my tooth backI Can't tell the difference between that and others- colour size and fit is perfect. So very pleased with the result.
Sunny the dentist is just lovely and sooo very good at what he does.
Not cheap, but then the amount of work, specialism and care, and the end result is well worth it. I'm very happy. Thank you to all at DB

10 March 2023
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Reply from Darren Bywater Dental Care

Dear Liz,

Thank you for your kind words and 5* Review!

It's alway pleasing to read of our patients satisfaction with the dental treatment provided.

We are delighted that you are happy with the end result and I have shared your feedback with the team.

We look forwards to welcoming you back in the practice in the future.

Kind Regards,

Paul T

Rated 5 out of 5 stars

Darren and his team have been fantastic…

Darren and his team have been fantastic 👏 👌. 1st class service and treatment.

I'm so happy with implant, it looks great, feels great and has really boosted my confidence.

For anyone thinking about getting and implant with Darran Bywaters I highly recommend.

7 March 2023
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Reply from Darren Bywater Dental Care

Dear James,

Thank you for the incredible feedback and 5* Review!

We are delighted that you are happy with your implant.

I have shared your feedback with the whole team, I'm sure this will be an encouragement to continue in our efforts to offer the highest levels of service.

We look forward to seeing you in practice again in the near future.

Kind Regards,

Paul T

Rated 5 out of 5 stars

So glad to have found this dentist surgery

Natalie and her team are amazing, so kind and reassuring. After years of being terrified of going to see the dentist, I have found somewhere that I feel very comfortable going to - I cannot thank her enough.

6 March 2023
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Reply from Darren Bywater Dental Care

Dear Lisa,

Many thanks for your kind words and 5* Review.

We are delighted to read of your experience and it's great to know how comfortable you are feeling.

I have shared your feedback with Natalie and the team.

We look forwards to welcoming you back again soon.

Kind Regards,

Paul T

Rated 5 out of 5 stars

I am always made to feel relaxed and…

I am always made to feel relaxed and welcome.

5 January 2023
Darren Bywater Dental Care logo

Reply from Darren Bywater Dental Care

Dear Susan,

Thank you for the 5 * Review and lovely comments.

We are delighted that you are always made to feel welcome and relaxed.

We look forward to seeing you again in the future.

Kind Regards,

Paul T

Rated 5 out of 5 stars

Exceptional service

Exceptional attention by my dentist, made me feel at ease and fully explained the required plan of treatment.
He was kind and patient helping me with my anxiety!
Friendly reception staff.

17 January 2023
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Reply from Darren Bywater Dental Care

Dear Sue,

Many thanks for your review, it's always pleasing to read of our patients satisfaction with our Clinicians and Reception Team.

I will ensure that your comments are shared with everyone, which I am sure will be a great encouragement.

We look forward to welcoming you back in the near future.

Kind Regards,

Paul T

Rated 5 out of 5 stars

Clean and welcoming environment with…

Clean and welcoming environment with friendly staff.
My hygienist is excellent and puts me at ease and makes what is a pretty unpleasant procedure comfortable and gives me confidence.

30 December 2022
Darren Bywater Dental Care logo

Reply from Darren Bywater Dental Care

Thank you for your 5 Star Review DMT,

We are delighted that you had an excellent experience during your recent visit.

We look forward to welcoming you back in the future.

Kind Regards,

Paul T

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