Dark Horse Equestrian  Reviews 

254
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often describing items as lovely and well-fitting. Many people appreciate the fantastic value for money offered, highlighting good prices and worthwhile purchases. The ordering process is frequently noted as quick and easy, with efficient dispatch and fast delivery times, ensuring a smooth overall experience for consumers. However, some customers also noted inconsistencies with clothing sizing. Reviewers mentioned items running large, requiring them to size down, or finding leggings to be too small, sometimes even when ordering the same clothing sizes.

What people talk about most

Product

Reviewers mention positive feedback about product quality and fit, with many expressing satisfaction with... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the fantastic quality and great value... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting quick and efficient delivery... See more

Order

Customers had positive experiences with order, praising the ease and efficiency of the ordering process, with... See more

Value for money

Customers consistently note positive experiences with value for money, highlighting great products at... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have purchased several items from DHE and always get a great service. The items are great quality, reasonably priced and wash well. Clothing comes up on the large side, so I would recommend sizing d... See more

Rated 5 out of 5 stars

Absolutely made up with the June month pack bought if for my girls as a ‘well done ‘ with exams and absolutely made up with what we got thank you will definitely be buying again . Jeni D

Rated 5 out of 5 stars

Fast delivery great hi vis exercise sheet gives me confidence we can be seen on the roads many thanks

Rated 5 out of 5 stars

Great jacket, warm and very visible, fits well, just what's needed for January riding. Delivery was quick too, so a great service all round.


Company details

  1. Equestrian Store

Written by the company

Dark Horse Equestrian is a British Equestrian Brand offering high quality items at affordable prices. We offer fully tracked shipping, fast dispatch and no hassle returns. At Dark Horse Equestrian all products are designed with function and practicality in mind by horse riders. Many of our equestrian items are made in the UK.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

254 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(254)

49 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered a while back and tracked my…

I ordered a while back and tracked my order via royal mail it says they still didn’t receive the item from you guys and when I send emails to get updated on what’s happening with my delivery, I get no answers , and I still sis not receive my order and my money didn’t get back to me either :) never ordering again, and no one one answers DM’s on insta either.

1 October 2023
Dark Horse Equestrian  logo

Reply from Dark Horse Equestrian

Hello Dalal, We are closed over the weekend and can't answer emails & DM's over this time. Your email has been replied too first thing this morning. Thank you

Rated 5 out of 5 stars

Riding Tights

I don’t usually leave comments but I love my riding tights.
Super comfy for riding, mucking out and general all day wear.
Phone pockets are alway very useful.
Wash and dry easily.
True to size, I bought two pairs and will buy more.

29 September 2023
Rated 5 out of 5 stars

First time customer 5 🌟

First time customer here after seeing an advert on Facebook and I'm really pleased with my order. Riding tights are very stretchy, a beautiful colour and fabulous price. I ordered whilst the company was away at the Horse of the year show so knew there would be a delay in shipping but they were still here within 48hrs of their return which is a great turnaround. I now have a whole basket full of stuff to order for Christmas!

11 October 2023
Unprompted review
Rated 1 out of 5 stars

Shipping is 1 to 2 business days on…

Shipping is 1 to 2 business days on their website. I've been waiting 8 days and still not had a dispatch notification. Emailed the company twice with no response. I'm now going away and wanted the items before so I'm very disappointed. Will not be ordering from them again.

1 October 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look