Dan Thomas & Co Reviews 

269
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the exceptional quality of service and dedication provided from the very beginning to final completion. Customers frequently praise the helpful, friendly, and knowledgeable staff who constantly go above and beyond to provide outstanding support during property purchases and sales. Reviewers highlight the proactive communication and seamless team coordination, noting how these professional efforts significantly reduce the usual stress and pressure of moving home. Furthermore, consumers deeply appreciate the genuine personal touch and tireless dedication demonstrated when successfully managing challenging property chains and minor hurdles along the way.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing the entire team as professional, courteous, and... See more

Service

Customers consistently note positive experiences with service, highlighting that the entire team is... See more

Customer service

Users describe positive interactions with customer service, noting that the team is professional, courteous,... See more

User experience

Customers report positive experiences with user experience, highlighting how straightforward and stress-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When selecting which Selling Agent to go choose, I asked Dan why we should select his company over others. Whilst showing complete respect for other agents, he said, "My Team" . He wasn't wrong... See more

Company replied

Rated 5 out of 5 stars

We recently viewed a few properties with Lorraine Cooper, and after seeing places with several different agents, I can honestly say no one has been as good as her. She has the perfect balance, fri... See more

Company replied

Rated 5 out of 5 stars

Dan and his team were great, they were friendly but professional at all times. They were efficient and kept me up to date all the time as to what was happening with the sale of my property. After dea... See more

Company replied

Rated 5 out of 5 stars

Dan Thomas & Co gave us an amazing experience from start to finish of the sale of our new home. Despite a couple bumps in the road, we were reassured and guided enabling our experience to be that much... See more

Company replied


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Agents
  4. Real Estate Appraiser
  5. Real Estate Rental Agency

Written by the company

Our mission, with integrity and conviction, is to exceed the industry standard for property professionals, building long term relationships to help our clients achieve our goals.


Contact info

4.9

Excellent

TrustScore 5 out of 5

269 reviews

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4.9

All reviews

(269)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended!

Dan, Claire and Jo at Dan Thomas & Co looked after us so well during our very lengthy and complex purchase. They were all very friendly and patient and went the extra mile to make sure we got our dream home. Towards the end we were emailing them almost every day and they were always quick to reply. We would definitely recommend them!

7 July 2022
Unprompted review
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Reply from Dan Thomas & Co

Thank you for your kind words Henry. We are delighted we managed to get you there in the end! We wish you all many happy memories in your new home.
You know where we are if you, or anyone you know, needs our help.
Dan, Claire & Jo

Rated 5 out of 5 stars

First choice estate agency

Dan and his team handled the sale of a potentially tricky property with the upmost sensitivity, care, efficiency and friendliness from start to finish. I would not hesitate to recommend them to anyone looking to sell their home.

25 June 2022
Unprompted review
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Reply from Dan Thomas & Co

Thank you Fiona. We are glad we were able to help you and your family with the sale of the property.
You know where we are if you, or anyone you know, needs our help.
Dan, Claire & Jo

Rated 5 out of 5 stars

Such a lovely team at DanThomas&Co!

Such a lovely team at DanThomas&Co! Couldn't have asked for a better experience. Very friendly and helpful. We would definitely recommend!

16 June 2022
Unprompted review
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Reply from Dan Thomas & Co

Thank you Madeleine, we hope you will both be very happy in your new home.
You know where we are if you, or anyone you know, needs our help.
Dan, Claire & Jo

Rated 5 out of 5 stars

Highly recommend!!

I would have no hesitation in recommending Dan Thomas and Co. There was no heavy sales patter, just really excellent customer service, and fantastic communication throughout the whole process right through to completion which was much appreciated!

16 June 2022
Unprompted review
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Reply from Dan Thomas & Co

Thank you Sarah. We wish you the best moving forward.
You know where we are if you, or anyone you know, needs our help.
Dan, Claire & Jo

Rated 5 out of 5 stars

Simply the Best!…

I approached Dan Thomas for a valuation on my father's property, along with 2 of the High Street chains. It was immediately clear than Dan was the man to go with. His approach was much more personal from the start. He was honest in his valuation and gave details for his suggested plan of action. I felt immediately at ease and felt I could trust him and his team to deliver. And they did! Within a week of asking him to sell the property the photos and details were done and an open house viewing arranged with 20 viewings and a substantial number of offers. (Thank you Jo!) I was kept informed all the way through by phone or personal WhatApp messages.
After the offer was accepted there were some delays which was absolutely no fault of the agent. All I can say is they never put the case to one side, chase ups and follow ups were conducted by Claire and I was updated weekly. As we neared exchange and completion the contact was maintained.
This was probably the best service I have ever had in dealing with Estate agents! Should I ever need to sell my own property I would not hesitate to use them again and would recommend them in a heartbeat. Being an independent they offer much more personal service. This was a difficult sale for me as my father had passed away, but I cannot thank them enough for their professionalism and their care of me as a client.

9 May 2022
Unprompted review
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Reply from Dan Thomas & Co

Thank you for your kind words Sandra. We are very grateful that you decided to instruct us, and hope to work with you again in the future. It really was our pleasure to help you at such a difficult time. As discussed please do pop down for a cup of tea when you are in the area.
You know where we are if you, or anyone you know, needs our help.
Dan, Claire & Jo

Rated 5 out of 5 stars

Highly Recommended

We would highly recommend Dan Thomas and Co. We felt they was a very professional, friendly A* estate agent, which can be hard to find these days.
The service we received was so personal and first class we didn’t feel like we was dealing with a company, just a friend!
We felt Dan went above and beyond to accommodate our requests and offered some great advice and solutions. We really felt we was never doing this alone. Those late night, weekend texts of information and advice which was always honest and transparent always put the nerves and anxiety at bay.
It has been a pleasure dealing with you Dan and we wish you all the best with your business in the future.

8 May 2022
Unprompted review
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Reply from Dan Thomas & Co

Thank you for your kind words Lauren, we wish you the very best moving forward.
You know where we are if you, or anyone you know, needs our help.
Dan, Claire & Jo

Rated 5 out of 5 stars

We are super grateful for all your help…

We are super grateful for all your help Dan. Late night emails, texts, updates and chasing. Very professional, reassuring and made the stressful times that little bit more bearable. You’ve answered any questions no matter how big or small. Claire and Jo your have been amazing too. Your award of Best Estate Agent is truly deserved. We wish Dan Thomas and Co all the luck in the world for future house sales. Thank you. 🏡.

10 March 2022
Unprompted review
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Reply from Dan Thomas & Co

Thank you for your kind words Charlotte, it has been our pleasure in helping you move, and we are delighted we finally got there. Best of luck for the future.
You know where we are if you, or anyone you know, needs our help.
Dan, Claire & Jo

Rated 5 out of 5 stars

Dan Thomas & team are first rate

Dan Thomas & team are first rate. 10/10 for communication and customer service. They gave detailed and thorough feedback when we were selling our house. Highly recommend and hugely professional.

4 March 2022
Unprompted review
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Reply from Dan Thomas & Co

Thank you for your kind words Robyn. Best of luck with the sale.
You know where we are if you, or anyone you know, needs our help.
Dan, Claire & Jo

Rated 5 out of 5 stars

100% Recommend

We recently sold our first home with Dan Thomas and Co. and we couldn’t be more impressed. From valuation, to viewings, to the progression during the sale, the whole team were professional, efficient, and easy to work with.

I would highly recommended selling your property with Dan Thomas and Co.

Thank you so much Dan, Claire and Jo for all your hard work and getting our sale through so quickly!

24 February 2022
Unprompted review
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Reply from Dan Thomas & Co

Thank you for your kind words Amee, we are delighted we managed to get you moved so quickly. We wish you the best of luck in your new home.
You know where we are if you, or anyone you know, needs our help.
Dan, Claire & Jo

Rated 5 out of 5 stars

A STRESS FREE HOUSE SALE

It is often said that moving house is the most stressful thing you’ll do. We didn’t relish the thought of the process before we set out. All the usual cynicisms came to mind about estate agents. But we are so glad that we decided to book Dan Thomas & Co to sell our cottage.
Even from our initial call to them, we could tell they were going to treat us with the utmost respect. There was none of the schmooze that is sometimes heard from other estate agents. Dan visited us and genuinely took time to listen to our apprehensions and was completely honest and transparent throughout, he really put our minds at rest and, only after we were happy and understood all aspects of the process, set out a plan of action, of which we felt that we had been totally in control of that plan and any decisions made.
Dan introduced us to his colleagues, Jo and Claire, who were equally as helpful, friendly and honest, indeed the whole team were always readily contactable and would always call exactly when they said they would and kept us fully updated throughout.
Claire was very professional and liaised with the agent handling the property we were buying brilliantly and without fuss. Excellent.
Jo handled all our viewings and visited us prior to these, not only to familiarise herself with our property, but also to make sure she could relay all the information that we wanted to covey to potential buyers. Absolutely brilliant.
Our place was a 200 year old cottage with not much to compare it to regarding a marketing strategy, but Dan Thomas & Co pitched it just right and obtained thirteen viewings in one weekend!
We had five immediate offers above the threshold price and had an agreement within two days. Fantastic.
This goes to show how the viewers were impressed not only with the cottage, but I’m sure with the way they were treated by our agent.
Contrary to the usual cynical view of estate agents, this was completely stress free.
We feel we were given good trustworthy advice and care from start to finish and will definitely recommend Dan Thomas & Co to anyone.

4 February 2022
Unprompted review
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Reply from Dan Thomas & Co

Thank you for your kind words Tim. We are delighted we could help you, and wish you both the very best for the future.
You know where we are if you, or anyone you know, needs our help.
Dan, Claire & Jo

Rated 5 out of 5 stars

Great service received from Dan and his…

Great service received from Dan and his team - would highly recommend. As a first time buyer they helped with any questions I had and helped to guide me through the process. They were very friendly and would always respond quickly to my emails. Thanks for your help!

31 January 2022
Unprompted review
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Reply from Dan Thomas & Co

Thank you for your kind words Ella. We are delighted we managed to get you moved into your first owned home. We hope you are settling in well, and wish you many happy memories there.
You know where we are if you, or anyone you know, needs our help.
Dan, Claire & Jo

Rated 5 out of 5 stars

Brilliant experience

We have been so pleased with the professional service provided by Dan Thomas and Co. Dan, Claire and Jo have been so professional and approachable throughout the whole process. We bought and sold with Dan and his team and could not recommend them enough!

31 January 2022
Unprompted review
Dan Thomas & Co logo

Reply from Dan Thomas & Co

Thank you for your kind words Graham and Annie, we wish you many happy memories in your new home, and hope you enjoy living there.
You know where we are if you, or anyone you know, needs our help.
Dan, Claire & Jo

Rated 5 out of 5 stars

Just amazing… friendly

Just amazing… friendly, professional, efficient and so so kind. I would definitely recommend to everyone… have a look at my experience on Dan’s reviews page… I cannot thank the whole team enough for all their hard work. I’ll certainly use them when I’m ready to buy.
Thank you

28 January 2022
Unprompted review
Dan Thomas & Co logo

Reply from Dan Thomas & Co

Thank you for your kind words Mandy. We are delighted we managed to get your property sold, finally. Now you can look forward to the future.
You know where we are if you, or anyone you know, needs our help.
Dan, Claire & Jo

Rated 5 out of 5 stars

Greta service in our last purchase from…

Greta service in our last purchase from Dan Thomas & Co

26 January 2022
Unprompted review
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Reply from Dan Thomas & Co

Thank you for your kind words Netti, we hope you have all settled in well, and are enjoying your home.
You know where we are if you, or anyone you know, needs our help.
Dan, Claire & Jo

Rated 5 out of 5 stars

Fantastic service!

We recently sold our House with Dan Thomas & Co. Dan and the team were efficient and professional throughout the whole process and made what can be a stressful process seamless. We will definitely be using them again.

18 January 2022
Unprompted review
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Reply from Dan Thomas & Co

Thank you for your kinds words Lewis. We wish you and Daisy the best in your new home, and many happy memories.
You know where we are if you, or anyone you know, needs our help.
Dan, Claire & Jo

Rated 5 out of 5 stars

Dan Thomas & Co are an exceptional…

Dan Thomas & Co are an exceptional estate agent, and the ‘go to’ for areas surrounding in South East London. Dan and his team, Claire and Jo provided a professional and outstanding service – prompt responses to any enquiries either via email or telephone. They are friendly and were really engaging with each step of the sale. I have the utmost confidence and trust in this company, and would highly recommend.

11 January 2022
Unprompted review
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Reply from Dan Thomas & Co

Thank you for your kind words Abbey. We hope you enjoyed your first Christmas in your new home, and wish you many happy memories there.
You know where we are if you, or anyone you know, needs our help.
Dan, Claire & Jo

Rated 5 out of 5 stars

Amazing team

Dan and Claire were amazing team in our purchase. Viewing the house and pre-offer communication was very good and easy. Despite various issues and challenges throughout the purchase, they were always at the end of the phone or email and if they did not have the answer they would be able to reply back shortly with one. Would recommend to anyone thinking of selling or purchasing their house. Thanks again Dan and Claire

10 January 2022
Unprompted review
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Reply from Dan Thomas & Co

Thank you for your kind words Jonathan. We hope you all enjoyed your first Christmas in your new home! We are delighted we managed to get you moved in time.
You know where we are if you, or anyone you know, needs our help.
Dan, Claire & Jo

Rated 5 out of 5 stars

I'm incredibly happy with the…

I'm incredibly happy with the professional service provided by Dan and Claire throughout the sale of my property. I would highly recommend Dan Thomas & Co, outstanding service from start to finish, I really couldn't have asked for more.

7 January 2022
Unprompted review
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Reply from Dan Thomas & Co

Thank you for your kind words Clare. We wish you the best of luck in the future.
You know where we are if you, or anyone you know, needs our help.
Dan, Claire & Jo

Rated 5 out of 5 stars

I moved towards the end of last year…

I moved towards the end of last year (2021) and I couldn't of been happier with the service I received from Dan Thomas & Co. I partnered with Claire throughout the process; she was knowledgeable, communicative and just all round fabulous.

Thank you for helping making something super stressful like moving so much more easier!!

Would I recommend them to a friend? One word.... YES!

7 January 2022
Unprompted review
Dan Thomas & Co logo

Reply from Dan Thomas & Co

Thank you for your kind words Anna, we hope you are settling in well, and enjoyed your first Christmas in your new home.
You know where we are if you, or anyone you know, needs our help.
Dan, Claire & Jo

Rated 5 out of 5 stars

Fantastic service!

Absolutely fantastic service! Dan Thomas & Co were the agents for a property we bought before Christmas. We liaised mainly with Claire throughout and she maintained excellent communication with our estate agents and solicitors to help move the process forward quickly. Don't think we would have been in before Christmas otherwise! We were initially shown around by Jo, and Dan also met us at the house for a visit once our offer was accepted and also on moving in day, where we were met with a lovely bunch of flowers, bow on the door and bubbly. It made it even more personal and exciting. Thanks so much to all (and anyone I haven't mentioned specifically), you made this such a better process than it could have been!
Highly recommend Dan Thomas & Co to anyone who needs an estate agent.

6 January 2022
Unprompted review
Dan Thomas & Co logo

Reply from Dan Thomas & Co

Thank you for your kind words Rosie. We are delighted we managed to get you moved in before Christmas, and hope you both enjoyed your first Christmas in your new home. We wish you many happy memories there.
You know where we are if you, or anyone you know, needs our help.
Dan, Claire & Jo

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