Fantastic service. I was unsure about the movement required so I filled in their help section and recieved an almost immediate response. I placed the order and paid using PayPal for which I recieved... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was looking to replace a quartz mechanism on an old clock that had sentimental value. Trying to find the right replacement on-line was very confusing. However, by contacting Dan's Clock Shop through... See more
I placed an order at 15:20 on a Friday and received the clock insert, in perfect working order, at 11:20 on the following day. Now that's what I call SUPER SERVICE !! One very satisfied customer. H... See more
Read the reviews, dubious at first, can’t fault, arrived within 2 days, I’m very happy with my purchase, thank you, don’t believe everything you read, some people have want champagne at wine prices 👍... See more
Company replied
Company details
Written by the company
Shop personalised gifts in the UK including engraved tankards, custom memorial keepsakes, personalised snow globes and unique birthday gifts. Fast UK delivery and custom engraving available.
Contact info
Norfolk Road, PE29 1RH, Huntingdon, United Kingdom
- admin@dansshop.co.uk
- dansshop.co.uk
4.6
Excellent
23 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Item bought on Ebid from Dan
Item bought on Ebid from Dan, never turned up. No communication - requested refund today after over two weeks of waiting without communication from the seller.
6 June 2020
Unprompted review
Reply from Dansshop.co.uk
We are very sorry about this, I have looked into your order and can see you have been FULLY Refunded through PayPal. I can also see that several messages have been sent to you over the past 2 weeks explaining the situation and offering assistance. Please contact us through the website if you need anymore assistance. We would be more than happy to help.
My order was cancelled. Twice.
Might be a freak thing, but that's 2 times now in a row I ordered with it saying they had stock only for it to be cancelled and refunded after 'Due to insufficient stock'. The 2nd time I wasn't even informed. Which I'm pretty mad about.
21 April 2020
Unprompted review
Reply from Dansshop.co.uk
Hi there I am very sorry you did not have a good shopping experience with dansshop.co.uk I would like to say that we value our customers and as a small business we are trying to keep on top of the high demand for our products during these challenging times. Unfortunately on occasion we have been unable to fulfil a customers order, but in this event customers have received notification and a full prompt refund. In your case I see you were notified on your second order on the 13.04.2020 via email that we had to refund your order and the reason why. Again please accept our sincere apologies.
Great quality
Great quality, fast delivery and friendly customer service. Will definitely order again
8 July 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.