Dansk Copenhagen Reviews 

938
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I chose a 100% hypoallergenic bracelet as a gift for someone with allergies. Really pleased with how pretty it is and she loved it too. Prompt delivery with tracking.

Company replied

Rated 5 out of 5 stars

Company respond to queries quickly. Quality good and different in designs while remaining reasonably priced. COURAGE WATERPROOF WING STATEMENT EARRING are excellent for covering larger holes where pie... See more

Company replied

Rated 5 out of 5 stars

Awesome small company I wasn't expecting such a smooth return process after I wife liked the gift but wanted to replace with different item. Highly recommended. Also delivered on the last week of Ch... See more

Company replied

Rated 3 out of 5 stars

Hello, I got my order in time and proper packed. The necklace was nice quality but not exactly the colour I wanted, so I gave the package back to GLS and received a confirmation about the package bei... See more

Company replied

Company details

  1. Jewelry Designer
  2. Costume Jewelry Shop
  3. Jewelry Exporter
  4. Jewelry Store

Written by the company

Dansk Copenhagen Jewellery is a family-owned company with roots all the way back to 1971. Our jewellery is made from stainless steel and brass, the jewellery comes in both silver and gold plated.

Dansk Copenhagen - Danish designed jewellery

Written by the company

Quality, functionality and minimalism
At Dansk Copenhagen, we offer you Danish designed jewellery created to give you confidence and strength to achieve your goals. It is important to us that everyone can feel exclusive, brave and ambitious with our sophisticated jewellery at an affordable price.
Silver and gold plated jewellery with a Nordic twist
Our stylish and functional jewellery includes necklaces, bracelets, earrings and rings plated with 14 carat gold, silver or rhodium, which are often decorated with colored stones or genuine freshwater pearls. We offer jewellery for any occasion that can help complete your look. Our jewellery is made of pure quality materials and is nickel-free.

Questions or need help?

Contact our customer service

When you order in our online store, we process your order the next weekday and have it sent to you as soon as possible. If you have questions or need help, you can always contact our customer service by email or phone. info@danskcopenhagen.dk +45 3860 3800

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

938 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(938)

49 reviews in the last 12 months

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Rated 1 out of 5 stars

what is happening with my orders

what is happening with my orders. I made the first order on November 22nd. He arrived in Gran Canaria and was returned due to lack of any training. the second as well and the third as well, what lack of seriousness is this? 16 days and I still don't know where the package is. Yes, because you have done the label correctly to be able to send it to Gran Canaria, that when having to go through customs it is necessary in addition to my address, you also have to put my NIF that I have already repeated on many occasions that it is 422207253E. That's all you have to do. If you know that I have made 3 orders, and that none have arrived and all have been returned, why don't they send everything together again, with the label well placed with all the information? because I have to send more than 10 emails and I still don't know absolutely anything about my orders. Above they are to give at Christmas and at this rate they will not arrive. Please, someone fix this now.

8 December 2021
Dansk Copenhagen logo

Reply from Dansk Copenhagen

Hi Eduvigis
I have written you an email also, but I would like to respond your feedback here as well.

I´m sorry to hear that you feel we haven´t responded to your emails, because I have been writing several emails to you, that you also have replied 😉
But the fact is now, that 1 of your parcels has been returned to us yesterday, and we have now added the number on the parcel, so it should go straight to you.
The 2 other orders has been re-labeled at the transport company, with the number on it as well, so all 3 parcels is on it´s way to you again.

In the future when you do orders, please add the number yourself in the address line, and write a comment on the order, saying that the number should also be on the outside of the box, then it will go a lot smoother.
Thank you and I wish you a Merry Christmas and a Happy New Year.
Heidi / Dansk Copenhagen

Rated 1 out of 5 stars

I haven´t got my order yet and I…

I haven´t got my order yet and I ordered this summer 2021.

23 November 2021
Dansk Copenhagen logo

Reply from Dansk Copenhagen

Dear Madelene
I have been looking at your case.
And your order was delivered in a parcelshop, where you did not pick ut up, so therefore is was returned to us.
We refunded your money on 17th of June 2021.
Please if you have any questions regarding your orders, write to us at info@danskcopenhagen.dk so we can help you.
Heidi / Dansk Copenhagen

Rated 3 out of 5 stars

Could be better

The necklace looks nice but It came broken. Fortunately the problem was to be solved up myself (one metal ring was separated from the other). I saw the necklace in the museum store in a nice package and ordered later via internet the necklace didn't have it. I received it though with a giftbag.

20 November 2021
Dansk Copenhagen logo

Reply from Dansk Copenhagen

Hi
Thank you for your feed-back.
I am very sorry that you received the necklace broken.
But please remember that you can always contact us at info@danskcopenhagen.dk
We hope to see you back at our webshop again :-)
Christian / Dansk Copenhagen

Rated 5 out of 5 stars

Lovely service and great quality jewellery

I've heard about Dansk on Instagram and wanted to get their pieces for a while now. I've finally been able to do it last month. There was a hiccup with my order but it was solved very quickly so I'm really happy with them. The jewellery looks very high quality.

7 August 2021

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