D'Angelico Guitars Reviews 

724
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 100 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the excellent quality of their products, including guitars and accessories. Customers consistently highlight the superb craftsmanship and playability of the instruments, often noting that they exceed expectations in sound and appearance. The ordering process is generally described as easy, with many appreciating the fast processing and quick delivery of their items. Reviewers also commend the outstanding customer service, citing helpfulness, excellent communication, and a caring approach from the company. However, some customers experienced issues with shipping updates, noting delays between label creation and actual dispatch, and a few reported receiving incomplete orders or no response from customer service. There were also occasional mentions of minor product discrepancies, such as fret issues, mounting hole misalignment, or problems with specific parts like knobs and screws.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the high quality and excellent... See more

Quality

Users describe positive interactions with quality, frequently praising the high quality of products,... See more

Delivery service

Customers consistently note positive experiences with delivery service, praising the super fast delivery and... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and... See more

Customer service

People report positive experiences with customer service, highlighting outstanding communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always great ordering from D'Angelico direct. My only small gripe is the color choices of some other parts...like Scalini pickguards are limited. If D'A carried more colors, specifically pearled cream... See more

Rated 5 out of 5 stars

my first was a premier mini dc. arrived with some bad frets. your customer service department approved fret work by a good luthier in las vegas. love the result so much i picked up a premier bright... See more

Rated 5 out of 5 stars

Firstly, I love the Korean made guitars, especially my Excel SS. I own a nice Gibson 335, as well as other name guitars, and my D'Angelico is as sweet or better than the others. The staff who have hel... See more

Rated 5 out of 5 stars

I'm pleased with my order. It arrived well-packed and undamaged, and of course the quality is first-class. The only glitch was in the online ordering process itself. I attempted to purchase four of t... See more


Company details

  1. Music Store
  2. Hobby Store

Information provided by various external sources

D’Angelico Guitars is an American musical instrument manufacturer and guitar brand based in Manhattan, New York.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

724 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(724)

99 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

D'Angelico is great

I am a big fan of the reborn D'Angelico company and have owned several: a Deluxe Atlantic Ltd, a Deluxe Bedford Ltd, and my current #1: A 2013 EX-SD flame maple sunburst—which is a perfect LP-style guitar that's better than any LP I have played. Plus, you get excellent customer service, great personal communication, quality parts and merch. Keep up the good work!

31 March 2026
Rated 5 out of 5 stars

Couldn’t Be Happier

Tim did such an amazing job. I came to him with a PROTO Brighton LE model and he gave me extra info on it and was able to help me out getting a few replacement parts for it. Such a big help, thank you!

27 February 2026
Rated 5 out of 5 stars

Just needed a new handle for my amp

Just needed a new handle for my amp - My Supro Blues King Amp handle just split in two (?) I have no idea how it happened. You sent me a replacement that fit and now I can carry the amp again.

8 February 2026
Rated 5 out of 5 stars

I'm pleased with my order

I'm pleased with my order. It arrived well-packed and undamaged, and of course the quality is first-class.
The only glitch was in the online ordering process itself. I attempted to purchase four of the wooden control knobs, but the site would only accept an order for one. Then, at checkout, it was revealed that the knobs were out of stock completely and unavailable. That said, overall I'm a satisfied customer, and would order again from D'Angelico.

2 February 2026
Rated 5 out of 5 stars

Great product

Great product. But the screws were too big for existing holes on my d’Angelic o premier Bedfoed hs
Can you send me the smaller two screws that fit this model truss rod cover ?

20 January 2026
Rated 5 out of 5 stars

Bari SS vs Bari Atlantic

I’m a big fan of the Deluxe Baritone Atlantic, which makes playing almost effortless. I developed my style by putting giant thick strings on my SG and tuning it down, but the tuning heads kept exploding from the tension so I decided to upgrade to a real baritone. I couldn’t find anything as fun to drool over as the beauty and majesty of D’Angelico so that part was a no brainer. That being said, when the Deluxe Baritone SS arrived I found it relatively unplayable. A lot of that is my fault because I play percussively and I couldn’t find any way to get a decent kick or snare sound without plinking against the massive Great Dane P90 next to the bridge. Without pulling my hair out I discovered a solution. I raised the action just high enough above the P90 and then compensated for that by turning the truss rod clockwise to lean the neck back away from the bridge and now the action is just as fantastic as my Baritone Atlantic. Don’t tell my Atlantic, but the snare sound on my Deluxe SS is actually pretty awesome with a nice woody thwack to it.

15 January 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look