DANDY Reviews 121

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, reviewers had a great experience with this company. Customers are consistently impressed with the high quality of the products, particularly the hoodies, which are described as incredibly soft, comfortable, and well-made with unmatched designs and embroidery. Many people appreciate the unique and cute designs, often receiving compliments when wearing them. The customer service is frequently highlighted as great, with fast and helpful responses, and delivery services are generally quick, sometimes even faster than expected. However, some reviewers experienced issues with customer service, noting slow response times or unhelpful interactions, especially concerning product defects like color bleeding after washing or incorrect orders. A few customers also reported receiving wrong items or unauthorized additions to their orders, and some were dissatisfied with the quality of certain products, such as a t-shirt that did not meet expectations or had pilling issues.

What people talk about most

Product

Customers express high satisfaction with the product quality, frequently describing hoodies as soft,... See more

Quality

Customers consistently note positive experiences with quality, frequently praising the softness, comfort, and... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness,... See more

Order

People report ambiguous experiences with order, with many customers expressing satisfaction with the ordering... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the incredibly fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

To say that I’m obsessed with Dandy would be an understatement. They make the BEST hoodies. So incredibly soft, the design and detail are unmatched, the fit is perfect and the quality is superior. Y... See more

Rated 5 out of 5 stars

The most soft and comfortable hoodies I’ve ever owned! I have several and keep one in the car at all times. Customer service has been great. Seems like some of the other reviewers might have ordered f... See more

Rated 5 out of 5 stars

I have ordered from Dandy on several occasions. I am always impressed by the quality of every item. The embroidery is unmatched. I get countless compliments every time I wear them. It comes in beautif... See more

Company replied

Rated 5 out of 5 stars

In total, I have bought three hoodies and a tote bag from Dandy. They are excellent quality and their designs are so cute and perfect! My tote bag started to rip slightly at the hem, and they did not... See more

Company replied


Company details

  1. Clothing Store
  2. Beach Clothing Store
  3. Children's Clothing Store
  4. Haute Couture Fashion House
  5. Streetwear Store
  6. Women's Clothing Store

Written by the company

Your new favorite hoodie. Southern California, USA. Thank you so much for supporting my small business! - Mia, Owner of Dandy ⚠️Beware of scam websites impersonating us! DANDY hoodies are exclusively sold on dandyworldwide.com . Before leaving a review, please confirm you ordered from our official website! All order related emails are from: support@dandyworldwide.com Thank you! ♥️


Contact info

4.2

Great

TrustScore 4 out of 5

121 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 86% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’m obsessed

I get sooo many compliments every time I wear my dandy hoodies!! They’re so cozy and I love the material and the designs are so cute. It’s cool they’re actually embroidered instead of just printed on truly so unique!!

1 June 2025
Unprompted review
Rated 1 out of 5 stars

Do not shop on this website they are…

Do not shop on this website they are SCAM. I ordered a hoodie and instead of just charging me for the item I ordered they added sweatpants for $79 and charged my credit card unauthorized. When I emialed them they did not respond just automatically updated my order and shipped the two items even though I explicitly told them I did not add the sweatpants to my order and they should take it off. My original order confirmation shows only the hoodie. The sweatpants were added manually by someone on their end and charged to my card. Stay away and just shop on trusted sites.

12 December 2025
Unprompted review
DANDY logo

Reply from DANDY

Hi JB,

This is Mia, the founder of Dandy Worldwide. I just read your review. First of all, I’m really sorry that you’ve had a negative experience.

I looked back into our emails with you and saw that our customer service representative refunded your sweatpants and let you keep them at no extra cost for the inconvenience.

After placing an order with us on our order confirmation screen, there is an option to add an additional item to your order. It is possible that this was selected in error.

We would never scam our customers. We do not have the ability to charge your card on our end whatsoever.

I’m very sorry that you had a negative experience shopping with us. At the end of the day, we only want our customers to have a positive experience. Please let me know if there’s anything else we can do for you. Our support email is: support@dandyworldwide.com

Rated 5 out of 5 stars

High quality and good customer service

Dandy hoodies are my grandkids favorites, I buy them for every Christmas and birthday. The detail is amazing and they are the softest! Delivery is always quicker than stated and customer service is fast and extremely helpful!

11 December 2025
Unprompted review
Rated 1 out of 5 stars

Horrible customer service

Horrible customer service. DO NOT order from this site.

6 December 2025
Unprompted review
DANDY logo

Reply from DANDY

Hi Karla! This is Mia, the co-owner of Dandy. I am so sorry you had a negative experience. That is the last thing I want as a small business owner.

I see we sent 2 emails following up to your initial email but did not hear back. Is it possible they were going to your spam/promotions folder? It looks like our customer service representative was able to reset the return portal so you would be able to continue to make the return/exchange. We are always happy resetting the return portal and assisting customers when they need help and I'm sorry you weren't satisfied with your experience. Happy Holidays!

Rated 5 out of 5 stars

Amazing hoodies

I made sure i found the genuine Instagram page, it has a blue tick. I feel like some reviews maybe point to the scam sites set up because this hoodie is gorgeous. Beautiful quality, the embroidery is lovely, so well made. Sizing is spot on. I ordered xs for my 11yr old daughter who is slight but tall and it will be oversized but she likes that. Shipped pretty quick too as we are UK, also great all the taxes and fees were included in end price! Will definitely buy again as i want one!!

4 December 2025
Unprompted review
DANDY logo

Reply from DANDY

Thank you so much for taking the time to write this...it honestly means a lot. I’m so glad you found our official page and that you’re happy with the hoodie. Love that it worked out perfectly for your daughter (oversized is the best 😊), and really happy to hear shipping and UK fees were smooth. Can’t wait for you to grab one for yourself next time. thank you again!!!

-Mia, Dandy Co-Founder 🤍

Rated 5 out of 5 stars

My favorite hoodie ever

My favorite hoodie ever! The quality is unmatched. I wish I had 50 of them

16 November 2025
Unprompted review
DANDY logo

Reply from DANDY

Thank you so much Alivia! I'm so happy you love the hoodie :)

Rated 1 out of 5 stars

Purchased a sweatshirt and washed…

Purchased a sweatshirt and washed according to the directions and the red thread caused the whole sweatshirt to turn pink in areas. When I reached out to them, they said there’s nothing they would do about that. I have never in my life had such horrible customer service.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

LOVE DANDY

I recently picked up the Dandy Worldwide Oversized Lux Hoodie paired with the matching sweatpants and honestly this might be one of the coziest, most stylish sweat sets I’ve owned. My little sister saw it on me and ordered one for herself.
It’s the BEST!

29 August 2025
Unprompted review
Rated 2 out of 5 stars

Probably won't buy again

Pro: shipping was great. Very fast, and email comm was great as well. I do like how all their designs are embroidered and not screenprinted.

Con: Quality of the sweatshirt was honestly subpar. I had major pilling on the inside of one sweatshirt and it kept shedding blue fluff all over my shirt. For a $80 sweatshirt, I had expected better. I kind of wished I spent that money on an Aritiza sweatshirt. I also purchased the "Diner" sweatshirt, and it had a Dandy rubber tag on the back that wasn't on any of the photos? I guess it doesn't really matter, but just kind of weird.

17 October 2025
Unprompted review
Rated 5 out of 5 stars

I LOVE my hoodie

I LOVE my hoodie! Fits perfect! So comfortable and the detail is incredible! My favorite hoodie!

5 October 2025
Unprompted review
Rated 2 out of 5 stars

nope

The hoodies are so cute, but can we talk about the sizing?? I got a XS and it fit my M mom

30 September 2025
Unprompted review
DANDY logo

Reply from DANDY

Hi Elizabeth, this is Mia, Dandy Co-Founder. I'm glad you love the hoodie, but I am so sorry sizing didn't go as planned. As per our size guide, all of our hoodies are Oversized unisex (men's sizing). We recommend sizing down for more true-to-size if you do not prefer oversized. Thank you so much for supporting my business! - Mia, Co-founded of Dandy

Rated 5 out of 5 stars

Excellent product & service

Ordered the gorgeous Gift Giving hoodie, and it was delivered to Australia in perfect condition in less than 2 weeks. Such a beautiful soft hoodie, and amazing service. Thank you so much!

9 September 2025
Unprompted review
DANDY logo

Reply from DANDY

Thank you so much for the review Mandi! Your support means the world to my small business. Hope you love your hoodie

Rated 5 out of 5 stars

Best hoodies ever!!!!!!

Best hoodies ever!!!!!!! You can’t find a softer sweatshirt anywhere. The designs are so cute and unique. I have 4 already and need like 10 more!!! Customer service is exceptional also

16 July 2025
Unprompted review
Rated 5 out of 5 stars

OBSESSED

To say that I’m obsessed with Dandy
would be an understatement. They make the BEST hoodies. So incredibly soft, the design and detail are unmatched, the fit is perfect and the quality is superior. You seriously can’t go wrong with any of their products!! Just make sure you’re actually buying them from Dandy Worldwide; there’s so many scammers out there!!

1 June 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look