I Don’t understand why I cannot access previous classes if I miss one. I only miss class when something really important comes in the way which’s I can’t refuse. I understand that the efficacy of th... See more
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Review summary
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Love having a chance to try various types of dance routines. Certain instructors (Victoria & Jemma) are VERY good, helping us understand what is coming next and putting the moves together in easy to... See more
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I love the variety of routines and of course the variety of instructors. I definitely have my favorites. I normally do AirPlay so that I have the big screen… However, I just found out today using just... See more
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Dancebit is not for me. I have Parkinson’s and I cannot follow the steps, even the simple ones. My legs feel heavy like a lead is attached to them. I explored the dancebit app, I think it’s a great... See more
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Company details
About Dancebit
Written by the company
Dancebit: Fun Weight Loss
Dancebit is the ultimate dancing and weight loss app. Learn to dance, get fit, and shed pounds with our fun and engaging dance workouts. Start your journey towards a healthier and more confident you today!
• Personal 28-day weight loss plan tailored to your age, body type and BMI
• 100+ diverse dance workouts and special programs
• Possibility to practice anywhere and with no equipment
• Most popular dance styles — try a new one every day
• Short yet effective workouts. Just 10 minutes a day to burn fat quickly
VISIT OUR WEBSITEContact info
Huckletree Soho, Ingestre Place, W1F 0JL, London, United Kingdom
- support@dance-bit.com
- dance-bit.com
4.0
Great
4K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Easy and fun
26 February 2026
Reply from Dancebit
Hello Anne!
Thanks for the great feedback! We’re excited you’re enjoying Dancebit.
Keep going!
I highly recommend this app
I highly recommend this app! It’s an amazing and effective way to lose weight in a healthy and sustainable way. The program is easy to follow, motivating, and truly delivers results. On top of that, the customer service is outstanding — they’re always responsive, attentive, and on top of any concerns or questions I have. I’ve felt supported every step of the way. Definitely worth it!
26 February 2026
Unprompted review
Reply from Dancebit
Hi Michelle!
Thank you for your wonderful review. We’re thrilled to hear that the program is helping you lose weight in a healthy, sustainable way and that you find it easy to follow and motivating. It’s especially great to know you feel supported by our customer service team.
We truly appreciate your recommendation!
Efficiency of Dancebit support services
I had issues in having full access to the services offered by Dancebit in its App and this was solved thanks to Dancebit clear guidance and patience.
26 February 2026
Unprompted review
Reply from Dancebit
Hi Vittoria!
Thank you for sharing your experience. We’re glad to hear that the access issue was resolved and that our team’s guidance and patience helped you along the way. It means a lot to us that you can now fully enjoy the app.
Cheers!
Some music is wrong also video s with…
Some music is wrong also video s with no instructions not good for beginners
26 February 2026
Reply from Dancebit
Hello Kirsty!
We’re sorry to hear about the issues with the music and videos. We totally understand how important it is for beginners to have clear instructions, and we’ll make sure to look into these areas to improve the experience. If you have any questions or need support, feel free to reach out to us at support@dance-bit.com.
Take care!
Helpful and prompt customer service
Like the prompt reply when I face an issue. The issue was solved very quickly and eith a very positive outcome.
23 February 2026
Unprompted review
Reply from Dancebit
Hello Snežana!
We’re so glad to hear that your issue was resolved quickly and positively. If you have any questions or need support, feel free to reach out to us at support@dance-bit.com.
Keep up the great work!
Everyone Will Enjoy Dancebit!
The variety of workouts. The enthusiasm of the instructors. The nonjudgmental approach. Fantastic!
25 February 2026
Reply from Dancebit
Hello Kristene!
We’re thrilled to hear that you’re enjoying the variety of workouts, the enthusiasm of the instructors, and the nonjudgmental approach—it’s exactly what we aim for! If you have any questions or need support, feel free to reach out to us at support@dance-bit.com.
Enjoy your workouts!
The training is perfect for my health issues
The training is perfect for my health issues because I have back problems, hip problems
, and aritities in my whole body.
This dance routine is the most effective and most important thing to me because my body does hurt while I am doing it. I have tried exercising on my own. But it was painful afterwords . But I love this routine and it makes me feel better about myself and confident that I can succeed in this program. But the only thing is that it’s a bit expensive because I am on disability so I can’t always pay for it. But it’s amazing for me and my overall health and strength. I love it very much .
25 February 2026
Unprompted review
Reply from Dancebit
Hello Darlene!
We’re so happy to hear that the routine is helping with your health and making you feel better about yourself. It’s wonderful that you’re finding it effective despite the challenges with your back, hips, and arthritis. If you have any questions or need support, feel free to reach out to us at support@dance-bit.com.
Keep up the amazing work!
I attempted to cancel before my free…
I attempted to cancel before my free trial expired but their website is defective and wouldn't let me cancel. I was billed double and sending them emails is useless.
Their instructors go to fast and I can't keep up.
17 February 2026
Unprompted review
Reply from Dancebit
Hello Shirlyn.
We’re really sorry to hear about the difficulties you experienced with the cancellation process and the fast pace of the workouts. We understand how frustrating this can be. You can cancel your subscription anytime by going to Account > Settings > Manage subscription or by contacting us directly. Our team is already looking into your case, and we'll be happy to help resolve this for you.
Fun & Fitness
Different dances, moves & levels. Wasn’t sure what to expect but I’m really enjoying the small bite size tutorials where you can do as little or much as you want
24 February 2026
Reply from Dancebit
Hello!
We're so glad to hear you're enjoying the bite-size tutorials and finding the different dances, moves, and levels engaging! If you have any questions or need support, feel free to reach out to us at support@dance-bit.com.
Keep having fun!
This is a great dance app. Love it!
This is a great dance work out to do from home with different varying levels and dance styles to fit in around your own schedule.
Boosts mood and energy and is lots of fun. Affordable too. Would definitely recommend!
24 February 2026
Reply from Dancebit
Hello Helen!
Thank you so much for your review! We’re thrilled to hear that Dancebit provides a great at-home dance workout with varying levels and styles that fit your schedule. It’s wonderful to know it boosts your mood, energy, and is fun, while also being affordable. We truly appreciate your recommendation!
If you ever have any questions or need support, we’re always here for you at support@dance-bit.com.
Wishing you a lovely day!
Originally signed up for 3 month…
Originally signed up for 3 month subscription tried to call to cancel the only way u can contact them is through the app I requested to cancel got billed a 75 charge even after sending a message to cancel I tried to contact them again got an email back and they said they could not refund my money that it would cancel at the end of 3 months I replied stating I didn’t use the app that I requested a refund they responded they don’t give refunds but they would give me a 30% refund again I messaged back no response I notified PayPal my next step is disputing with my credit card company contacting the AG and BBB for they are stealing peoples money if u request cancellation you should be able to cancel Don’t trust this company you can’t even speak to anyone in person you can only message through the app which they respond then in email!
15 February 2026
Unprompted review
Reply from Dancebit
Hi Debbie!
We’re truly sorry to hear about your experience. We understand how frustrating this must be. While our support team has certain policies in place, we encourage you to reach out to us again at support@dance-bit.com with "Dancebit.Review" as a subject line and provide any additional details.
We want to make sure your concerns are addressed. If there’s anything more we can do, please let us know.
Looking forward to hearing from you!
Reply from Dancebit
Hello Nicole!
Thank you so much for your review! We’re thrilled to hear that you’re loving Dancebit and that you never miss a day of your workouts. It’s wonderful to know the exercises are making a positive impact on your routine. If you ever have any questions or need support, we’re always here for you at support@dance-bit.com.
Wishing you a great day!
It’s fun so it makes it easier to keep…
It’s fun so it makes it easier to keep up the workout daily
23 February 2026
Reply from Dancebit
Hello Danielle!
Thank you for your review! We’re delighted to hear that Dancebit is fun and makes it easier for you to keep up with your workouts daily. It’s wonderful to know the exercises are having a positive impact on your routine. If you ever have any questions or need support, we’re always here for you at support@dance-bit.com.
Wishing you a lovely day!
My rating is currently based on the customer service…
My rating is currently based on customer service. I sprained both of my ankles just prior to being able to try the 3 months I had paid. I was able to pause the time to begin the program. And as many of us know with medical appointments, things take time. The pause apparently ran out and I was automatically billed for another 3 months. I texted and explained the situation and they were able to see I never used it and was able to see my previous texts regarding my sprained ankles. They graciously extended my initial 3 months and reversed the automatic payment. With physical therapy only just beginning, I should improve and I am hopeful I won't need to request another extension. The program looks to be great fun and good exercise.
23 February 2026
Unprompted review
Reply from Dancebit
Hello Natalie!
Thank you so much for your review! We’re thrilled to hear that our Dancebit support team was able to assist you promptly and accommodate your situation with your sprained ankles. It’s wonderful to know that you’re excited to start the program and that you find it fun and effective for exercise.
If you ever have any questions or need support, we’re always here for you at support@dance-bit.com.
Wishing you a great day!
It's very exciting and happy to do…
It's very exciting and happy to do exercise with this Landsm' company.\nGives the power
23 February 2026
Unprompted review
Reply from Dancebit
Hello Jacob!
Thank you so much for your review! We’re delighted to hear that Dancebit makes exercising exciting and enjoyable, and that it gives you energy and motivation. It’s wonderful to know the workouts are making a positive impact on your routine.
If you ever have any questions or need support, we’re always here for you at support@dance-bit.com.
Wishing you a lovely day!
I’m still in my first week
I’m still in my first week, but I am really enjoying the dances so far. The instructors teach the moves really well, making the new dances easy to follow. I’m participating in the 28 day challenge and I’m hoping when it is completed that there will be longer dances instead of the short segments that I am doing now. I’m liking the short segments right now because it gives me the opportunity to try different dance styles.
23 February 2026
Reply from Dancebit
Hello Becky!
Thank you so much for your review! We’re thrilled to hear that you’re enjoying Dancebit and finding the instructors’ guidance easy to follow! It’s great that the short segments are giving you a chance to explore different dance styles.
If you have any questions or need support during your 28-day challenge, we’re always here for you at support@dance-bit.com.
Good luck in your journey and have a great day!
Reply from Dancebit
Hello there!
Thank you for your review! We’re so glad to hear that you enjoy Dancebit’s short, low-impact workouts and find the instructors kind and supportive! It’s wonderful that the app makes staying active enjoyable.
If you ever have any questions or need support, we’re here for you at support@dance-bit.com.
Wishing you a lovely day!
So much fun
So much fun! I have just now started so it’s mini workouts for me. 3 or 4 different ones gives me my 20 minute goal. Instructors walk you through each part slow at first, then you put it all together at the end. I am enjoying this immensely. FYI - I am not fit. I am a 5’4”, 166lbs, 56 yo woman. Just recently lost 10 lbs by eating healthy - now I want to lose more but also get fit and toned while I do it.
21 February 2026
Reply from Dancebit
Hello Christy!
Thank you for your review! We’re thrilled to hear that you’re enjoying Dancebit and finding the mini workouts both fun and effective! It’s wonderful that the instructors guide you clearly and that you’re motivated to reach your goals while improving fitness and toning. If you ever have any questions or need support, we’re here for you at support@dance-bit.com.
Wishing you a great day!
Disappointing Experience Despite Initial Good Customer Service
I signed up for the app after seeing advertisements promoting wellness fitness with K-pop. As someone who loves K-pop, this was the main reason I subscribed.
Unfortunately, after joining, I discovered there were only a handful of K-pop dance options available. When I inquired about this, I was informed that the K-pop content is currently under improvement and that more options may be added in the future. This was disappointing, as the advertising gave the impression that K-pop fitness content was a significant part of the platform, if not comparable to other dance categories.
I contacted customer service to ask about a refund or possibly extending my subscription until more K-pop content is available. Initially, I was very impressed. I was offered a full refund while still being allowed access to the app until the end of the subscription period I had already paid for. I genuinely appreciated this resolution and felt that my concerns were acknowledged.I could give 5 ⭐️
However, later the same day, I received another email stating that my subscription had been cancelled immediately and that I no longer had access to the app. This directly contradicted the earlier agreement and the resolution that had been offered.
While the first response demonstrated excellent customer care, the inconsistency in communication was frustrating and confusing. It raises concerns about transparency, consistency, and consumer confidence. I would encourage the company to ensure their customer service policies and resolutions are applied clearly and consistently.
20 February 2026
Unprompted review
Reply from Dancebit
Hello there!
My name is Kate, I'm the head of support at Dancebit. I'm so sorry to hear about your experience. We are committed to providing clear information about subscription details and conditions before any purchase.
Please email us at support@dance-bit.com with "Dancebit for Kate" in the subject line, and I will personally look into your case and help you get your refund.
I look forward to resolving this for you!
Like the chair sessions a lot
20 February 2026
Reply from Dancebit
Hello Kim!
Thank you for your review! We’re so glad to hear that you enjoy the chair sessions on Dancebit! It’s wonderful that they’re adding value to your routine.
If you ever have any questions or need support, we’re here for you at support@dance-bit.com.
Wishing you a great day!
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