DALI A/S Reviews 35

TrustScore 4 out of 5

4.0

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Company details

  1. Hi-fi shop

Written by the company

DALI has made quality hi-fi loudspeakers since 1983. Designed, developed, and produced at our factory in Denmark. Driven by a raw passion for music and its honest reproduction in the domestic environment.


Contact info

4.0

Great

TrustScore 4 out of 5

35 reviews

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Rated 5 out of 5 stars

Dali's entry-level lineup

I'm a huge fan of Dali's entry-level lineup. Starting with the Spector 6, then the Oberon 5, followed by the Katch One, and now the Sonik 3—I've always been happy with them. It wasn't until I got the Sonik 3 that I realized I'd been using only Dali speakers for TV and music at home for the past few years, and that I'd gradually become a fan. I highly recommend Dali.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

DALI Katch Gen 2

Very pleased with my DALI Katch, as expected from this manufacturer. Pleasing and defined sound, beautiful design and quality construction.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been a dedicated Dali user for…

I’ve been a dedicated Dali user for over 10 years, and my journey started with the incredible DALI Mentor 5 speakers, which I still use today. Over the years, I’ve continued to build my setup around Dali because of the clarity, balance, and musicality their speakers consistently deliver.

I recently added the Oberon 7 to my living room setup and have been extremely impressed. In my TV and music room, I use Dali Fazon Sat surround speakers together with the Mentor 5 as my front speakers, the Oberon Vocal as the centre speaker, and the Bass 100 subwoofer. This combination gives me outstanding stereo performance for music with superb clarity, while also delivering an immersive surround experience for movies.

I also use two Dali Zensor 1 speakers in my bedroom, and my son is equally passionate about the brand, using the Dali Zensor 5 and Zensor 7 in his own living and music spaces.

As a family, we are truly hardcore Dali fans and have been absolutely satisfied with the performance, reliability, and sound quality of every Dali speaker we’ve owned.

17 May 2026
Unprompted review
Rated 2 out of 5 stars

Disappointed

This company goes out of it's way to put in rechargeable batteries that you can't find replacements for unless you go through a dealer who will charge you ridiculous prices for a replacement. I will not encourage this type of behaviour and will not buy Dali products again.

27 May 2025
Unprompted review
Rated 4 out of 5 stars

*** ISSUE RESOLVED ***

Bought some Dali Katch G2 speakers in March 2024 for £350. They were great. Then in November 2024 they stopped working. I had treated them very well and was surprised (they just would not switch on).

The product was under warranty - which I registered - but Dali did not provide me with any warranty documentation.

I tried to get in touch via their website but was told to contact a local dealer. So I looked up a local dealer, Richer Sounds, but was then told by Dali central not to contact them either. Dali central said I should contact Dali UK. So I tried ringing Dali UK up six times. To date Dali UK have still not answered the phone. I have again gotten in touch with Dali central to beg them to give me an email address to talk to. To date I have not heard back from Dali central again.

I have no way of even getting in touch with what is meant to be a premium brand to discuss this defective product. I am forced to conclude that they are aware their products go defective and provide no support for it as a way of maximising profit at the consumer's expense.

Dali UK - if you're out there, please feel free to get in touch!!!

Update: the problem fixed itself (one day the speakers started working again for no apparent reason). After this I did a factory reset and have not had an issue since. Dali also did get in touch and offered to fix it. On this basis I am bumping my review up to 4 (minus 1 b/c of the difficulty with the product and with initially getting in touch). Thank you to everyone who offered to help.

26 November 2024
Unprompted review
DALI A/S logo

Reply from DALI A/S

We're very sorry to hear about your experience. I will happily put you in touch with DALI UK, if we get your contact details. Then we will sort this out. I have sent a request for more details (through Trustpilot's system), which I hope you reply to.

Rated 1 out of 5 stars

I've bought some Stand speakers E-601…

I've bought some Stand speakers E-601 from son-video shop in France and there is defective piece, the stand isn't stable. The shop has contacted several time DALI to get an exchange of the piece but no answer since 7 weeks,
POOR CUSTOMER SERVICE.

9 February 2024
Unprompted review
DALI A/S logo

Reply from DALI A/S

We're sorry to hear about your experience. It sounds like a miscommunication between the store and our support. We have a good relationship with Son-Video, which adds to the confusion. I have requested more details and you're welcome to answer the request.

Rated 3 out of 5 stars

Can it really be that the £200 Zensor 1 is as good as it gets?

Awhile back I bought a pair of Dali Zensor 1s on EBay; Fantastic little speakers. Really, really astonishing. Fluid, natural, enthusiastic, fast, coherent and capable of resolving huge amounts of detail.

So good, I wanted more. The Dali Oberon 1 design, much more expensive, was disappointing - a lesser, more constrained design. Boring, next to the Zensors. I sold them.

Mentor Menuets? Over £1000. Much preferred the Zensors. Sold them, too.

An alarming number of Dali’s high end designs are available on EBay and elsewhere, both new from dealers (presumeably not selling on demonstration) and from disappointed buyers. Nice veneer, shame about the sound?

Dali appears to have lost it’s chief designer. Or he is spread too thin. Many, many designs. At least 5 separate ranges. Mostly a paper and wood-fibre cone and over-sized dome tweeters - I suppose there is a limit to the variations possible with such simple ingredients, and yet Dali really DO have something, particularly with those main drive units.

Yet it is a sorry situation when a £200 discontinued model beats several models higher up in their own range.

Sometimes a simple 2-way bookshelf design is hard to beat, so you could say this is a 5* review, but, if more expensive designs fail to represent a convincing upgrade, or not an upgrade at all, then Dali may be over-reaching.

I would not now look to ANY of their more expensive designs for an upgrade.
I, for one, couldn’t care less about expensive veneers when the sound simply didn’t measure up.

1 January 2024
Unprompted review
DALI A/S logo

Reply from DALI A/S

Thank you for your rating. We're pleased to hear that you appreciate the popular ZENSOR series. A lot of reviewers said back then that it punches above its weight. That still holds up.

That said, preferences in sound and design are individual. But we put sound above anything else in all our products. Though, we always start with the design, which has evolved throughout the years and still does. But we let it be up to our customers to decide which speakers they do or do not prefer.

We hope that you will keep an eye out for what we have in store for future releases.

Rated 2 out of 5 stars

Poor shipping service

I bought a Dali Universal Wall Bracket set on Dali A/S Shop, choosing (and paying for) shipping via DHL Express. It arrived after 12 days by postal service. In the meantime, having received no news, I wrote two emails but received no response. Nothing to say about the quality of the products, but the shipping and assistance service is very poor.

25 July 2023
Unprompted review
DALI A/S logo

Reply from DALI A/S

Hi.
It seems your order was sent with standard shipping instead of DHL Express. If this were the case, we would return the shipping cost. But we haven't received any emails from you? I'm not sure what has gone wrong in this case, but if you contact us again with your order number, we will solve this.
/The DALI team

Rated 5 out of 5 stars

Dali centre channel/3 speaker dialogue/ home theatre enjoyment

First of all,I’ve triamped three Dali opticon vocals.I am using a 7.1 sound field.After 10 hours of burn in the transients in these dalis are highly noticeable.Paired to Aventage A6A and mx-5000 power amp,very clean,engulfed you totally.Excited.Well,I’ve,personally got 90 hours of burn in before I go clockwise on db.Doubt I will get close to reference on Dali Oberon 7 series,as it’s loud and clean at -50 db.Hard to believe.Give them a listen.priced slightly up for small centre,but sound more than compensates.remember for serious listening,grills off.Enjoy.I will be writing ✍️ to expand after burn in.

7 April 2023
Unprompted review
Rated 1 out of 5 stars

Twice bitten, never again……..

Fist of all I cannot complain at all with Dali’s initial CS, Jodie went out of her way to help, she deserves 5 stars for her manner and helpfulness. Problem lies behind the scenes…..

I purchased a Katch Portable Speaker a few years back, just outside of its warranty it gave up the ghost, 300 quid down the drain. Put it down to experience, bad luck….

Decided to buy another product this time a Katch One Soundbar- Had a few issues with it, eventually they replaced it, no issues for another six months or so, then they started again…. Thought it couldn’t be the speaker again, ended up buying a new Sony Oled TV, yep, you guessed it still had problems. After lengthy emails back and forth with Dali’s Technical Team, changing/adding different cables etc… still no joy, even sent them videos showing the unit cutting out, sound not turning up or down, basically rendering it useless.

Obviously spoke to Sony and they went through various checks, no problem their end( have also tried the unit on a Samsung Set, same issue)

Dali’s stance ‘ we can’t do anything more than we have done, it’s a ‘handshake’ issue between the unit and TV’ They have had issues previously where adding an optical cable solves the problem, didn’t solve mine, so left with a 650 soundbar that isn’t useable. A grands worth of Dali products that I might as well use as doorstops!

Rant over………..

24 September 2021
Unprompted review
Rated 5 out of 5 stars

Love the Dali Katch

Love the Dali Katch. It is a well made premium portable speaker. Great sound / far bigger sound than you would expect and without any distortion. It also looks fantastic and is easy to travel with abs the battery is long. Finally connecting it is so easy just hooks up via Bluetooth and never fails to sync.

5 June 2021
Unprompted review
Rated 2 out of 5 stars

Sound Hub Compact - missing app

I bought the Sound Hub Compact for my Oberon C7 speakers. Was disappointed when I realized it didn’t have a dedicated app for the smartphone. Cause now I’m stuck with notification sounds when streaming.
An app would also create the possibility of changing the turntable volume from my phone. And there for sure would be other bonuses.

I think I have to solve it with a raspberry pie running a separate homemade software to bypass it.

Not the best user interface experience...

5 February 2021
Unprompted review
DALI A/S logo

Reply from DALI A/S

Sorry to hear that you had different expectations other than what the product promised. If you have been misinformed, it is very unfortunate.

The larger DALI Sound Hub (not the Compact model) provides app functionality by adding the BluOS module. Perhaps you had these two mixed up.

Furthermore you also have the option to power and connect a Chromecast Audio to the Sound Hub Compact, if you want to get rid of notifications, while playing.

Rated 1 out of 5 stars

Customer service worst ever

Bought a Dali E9-F which stopped working. Contacted Dali's central support with no response yet, 3 months later and 5 reminders sent. Budget brands offer better service.

25 December 2020
Unprompted review
DALI A/S logo

Reply from DALI A/S

We are very sorry to hear about your experience with our service.

If you have any warranty issues with your product, you should always contact your local dealer, as all warranty cases have to go through dealers.

That said, the Covid-19 pandemic has taken its toll on our service department, but we are aware of the situation. This is why we have strengthened our support - adding new people and soon new procedures to follow. Hopefully this will prevent a similar situation from occurring.

Rated 5 out of 5 stars

Dali IO-4 headphones....best sounding in 2019

Bought the Dali IO-4 headphones....
In a word the best wireless headphones on the market....had some other Danish ones that were very good, but these are an improvement....the fact battery life is 30 hours in an additional bonus, but ultimately for sound only these are tops....

28 December 2019
Unprompted review
DALI A/S logo

Reply from DALI A/S

Thank you for your review. If you bought the IO-4, I'm pleased to tell you, that the battery life is 60 hours. :) It's double the battery life of the IO-6. Enjoy your headphones. :)

Rated 5 out of 5 stars

Stunning and beautiful

Own the Dali Epicon 2. They are expensive with stands at £4500 but
they will last a lifetime. The fit and finish is exceptional and the sound is too die for. For a relatively small speaker the bass is astonishing.

Expensive yes, but worth every penny.

17 December 2019
Unprompted review
Rated 5 out of 5 stars

Dali quality & service

Dali manufacture a superb range of top qauality loudspeakers, whatever your musical preferences are. This along with excellent SAV & customer service make them a great company to deal with.

14 May 2019
Unprompted review
Rated 5 out of 5 stars

This review is for the Dali k14…

This review is for the Dali k14 subwoofer
The subwoofer provides Decent bass output and is easy to setup I have previously used Dali zensor Centre and surround speakers and for the money you can’t go wrong sound quality is superb, highly recommended

22 November 2018
Unprompted review
DALI A/S logo

Reply from DALI A/S

Hi Syed,

Thank you for your review. We're pleased to hear that you chose DALI as your bass and speaker provider. :)

Enjoy your setup.

Regards
Dennis

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