While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Asian Grocery Store

Written by the company

Herzlich willkommen bei "DJY" - der führenden Online-Shopping-Plattform für asiatische Produkte in Deutschland! Seit unserer Gründung im Jahr 2015 sind wir zu Europas beliebtester Online-Shopping-Destination für asiatische Produkte geworden. Unser vielfältiges Sortiment umfasst eine breite Auswahl einzigartiger asiatischer Produkte wie Lebensmittel, Möbel, Bürobedarf, Elektronik und vieles mehr. 「Qualitätsgarantie」 「Schnelle Lieferung」 「Sichere Zahlung」 「Freundlicher Kundenservice」 Laden Sie jetzt unsere App herunter und tauchen Sie ein in die faszinierende Welt der asiatischen Produkte. Wir wünschen Ihnen viel Spaß bei uns!


Contact info

3.6

Average

TrustScore 3.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DJY Says Order is shipped but the courier just lost in track and order never got delivered

I lived in Netherlands and I have made a big order on 2 Jan 2026 and until today I still haven’t received my order. The last shipment update from DPD was 8 Jan then I emailed DJY and they just said they have contacted the courier to deliver it as soon as possible but DPD still got no update ever since ! So I totally have right to have my money back. My order via dpd with tracking number 01475184298667

15 January 2026
Unprompted review
Rated 1 out of 5 stars

terrible customer service

terrible customer service. they notified me that my package has been returned whereas in fact it has not even been sent. had i not checked my email frequently enough, they would have already processed my return. yet, they didn't feel sorry about it and just stopped answering my questions.

24 April 2024
Unprompted review
Rated 1 out of 5 stars

So bad experience!

So bad experience!
They promise to ship within 3 days. However, I placed the order on 2th and they even don't send package on 8th. And their customer service don't reply at all. Only Chinese language is allowed.

8 February 2021
Unprompted review
Show reviews in all languages. (9 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look