Daisy Maison Reviews 

1,680
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, often finding them to be of good quality, beautifully made, and exceeding expectations. The ordering process is described as straightforward and glitch-free, with many appreciating the quick responses to correspondence. Reviewers frequently highlight the fast delivery, with items arriving well-packaged and often sooner than anticipated. However, some people were dissatisfied with the quality of certain products, describing them as flimsy, cheap, or not matching website descriptions. A few other people also felt that packaging was flimsy, leading to damaged items, and some experienced significant delays in delivery or issues with customer service regarding broken personalized items.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the quality and appearance of... See more

Quality

People report ambiguous experiences with product quality, with many reviewers expressing satisfaction.... See more

Order

Consumers generally express satisfaction with the ordering process, often highlighting quick delivery and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the prompt and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I made an error in my spelling on my order so I panicked, wrote an email but thought they might not get it in time so I rang just after 5 and they answered straight away. It was no problem and I recei... See more

Rated 5 out of 5 stars

Great little company ...responded super quick to any correspondence...and got my order out to me in time for the wedding ( which was possibly going to be a problem at the time ) for which I am really... See more

Rated 5 out of 5 stars

Seen them advertised a lot & decided to order a name sign & pebble art picture for our friends wedding. They arrived quickly & well packaged. Really pleased with them and our friends were so happy, es... See more

Rated 5 out of 5 stars

Really straight forward glitch free process and the items I ordered (personalised wedding signs) were perfect. The items came in good time and were well packaged. Great experience from start to... See more


Company details

  1. Gift Shop

Written by the company

Welcome to Daisy Maison, the home of beautiful, personalised gifts. Every product in our collection is designed, produced and dispatched by us from our studio in Lancashire. We work tirelessly to ensure that our range of beautiful, personalised gifts is forever growing, always made to perfection and guaranteed to have a little bit of wow and whole lot of love.❤️


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(1,680)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic personalised outdoor bar sign

Wow! Ordered a sign for a friends birthday for their outdoor kitchen. So impressed. Personalised and arrived really quickly. Very well made. We are so impressed and can’t wait to give it to our friend.

12 October 2024
Unprompted review
Rated 5 out of 5 stars

Loved the products that I received

Loved the products that I received, I will definitely be ordering again from this seller. Thank you for making my purchase so quick easy.
I will be recommending this seller to family and friend when wanting to order some special.

7 October 2024
Unprompted review
Rated 2 out of 5 stars

Paris Picture - not good

I ordered the Paris picture, the stones stuck onto the outside of the glass just don’t work and the pink colour of the heart is so subtle you can barely see it. Overall very disappointed.

7 October 2024
Unprompted review
Rated 4 out of 5 stars

Really like the item overall.

Really like the item overall. I was suprised it was plastic though, not sure if this is mentioned in description but I didn't think to check.
I have had similar before and was made of wood. However overall the item is lovely to look at and I will use company again.

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Name plaque

Ordered late but sent a message to ask if it could be rushed through as it was for a gift. It came in time but I managed to spell it wrong 🥲 Will be ordering again. Very pleased

3 October 2024
Unprompted review
Rated 3 out of 5 stars

Damaged but still sent it!

I've recieved my sign and there is a big chip on the left hand side of the frame,surely someone saw that before wrapping it up!!!! Terrible as now I feel I can't give it as a gift
Very disapointed

3 October 2024
Unprompted review
Rated 5 out of 5 stars

Lovely items and amazing service

Where to start? I have just received my order and I am soooo pleased with all the items, the flower girls are going to love the personalised stretch bracelets, my daughters will be over the moon with the personalised keyrings and my free gift is just adorable, I love it (don't want to say what it is just in case they are all the same and it spoils it for the rest of you but I guarantee you will love it too) ! The customer service was excellent, as I received a call to clarify some details before going ahead and personalising my items - I will definitely be ordering more and cannot recommend Daisy Maison highly enough - now I have to contain myself n not gift them early cos they are just so cute x

26 September 2024
Unprompted review
Rated 5 out of 5 stars

Personalised sign 5*+

Placed order of a personalised sign for our summer house.
Great communication and item delivered within the time period quoted.
Fantastic quality, thank you Daisy Maison.

25 September 2024
Unprompted review
Rated 5 out of 5 stars

Lovely Wedding Gift

I received my order in great time. The quality of the items is excellent and beyond my expectation & the packaging was very well secured. Will definitely be buying from them again. Thank you all at Daisy Mason.
A&B

11 September 2024
Unprompted review

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