Juliet was really helpful and went above and beyond to ensure the art print I ordered arrived in good condition.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The Wrendale diary that I ordered for my mum arrived in great condition, it was packaged nicely with a lovely handwritten card inside. Delivery timescale was very good considering the post atm during... See more
Company replied
Walked past shop a few weeks back and saw they were advertising for mother's day. Made a mother's day purchase and site easy to navigate and items hand delivered by what seed to be an employee. Quick... See more
Company replied
We live in the US, and wanted to have a gift delivered locally in Edinburgh. The website made this super easy, there was a great selection to choose from, and I’ve bookmarked the site for future gift... See more
Company replied
Company details
Information provided by various external sources
Gifts, jewellery and accessories from great designers; art from terrific new artists; tartan cushions and throws from Bronte; Ragtales soft toys; slate coasters
Contact info
51 Raeburn Place , EH4 1HX, Edinburgh, United Kingdom
- 01316296758
- david.heriot@daisycheynes.com
- daisycheynes.com
4.9
Excellent
112 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Daisy Cheynes
Hello Jeff
Thanks for taking the time to tell us.
Thank you for visiting Daisy Cheynes Online.
Kind regards
David
Daisy Cheynes
Ordered at 5:00 pm and it was delivered…
Ordered at 5:00 pm and it was delivered the next morning! Thank you so very much!!!
25 February 2021
Reply from Daisy Cheynes
Hello Eugenia
You're very welcome - it was our pleasure.
Thank you for visiting Daisy Cheynes Online.
Kind regards
David
Daisy Cheynes
Initial problem shorty out very…
Initial problem shorty out very quickly. Delivery next day. Quality product.
22 February 2021
Reply from Daisy Cheynes
Hello Mr Weir
Thanks for taking the time to write a five star review about our delivery and products.
And thank you again for visiting Daisy Cheynes Online.
Kind regards
David
Daisy Cheynes
Reply from Daisy Cheynes
Hi Wendy
You're very welcome.
Thanks for visiting Daisy Cheynes Online.
Kind regards
David
Daisy Cheynes
Thank you to Daisy cheynes once again…
Thank you to Daisy cheynes once again for making an order so easy and for a next day delivery to our door ..... great !! I will order again soon 👍👍
15 February 2021
Reply from Daisy Cheynes
Hello Mary Jane
Thank you again for your order and for noting that it's easy to order from our website. It was our pleasure.
Thanks again for visiting Daisy Cheynes Online.
Kind regards
David
Daisy Cheynes
Wonderful service, delightful products
I ordered some cute cards and gifts late at night, and they were delivered to my door in the morning. Wonderful service. Adorable products.
13 February 2021
Reply from Daisy Cheynes
Hello Andrea
Thanks for your lovely review. We're getting slick with our delivery service!
Thanks again for visiting Daisy Cheynes Online.
Kind regards
David
Daisy Cheynes
Lovely selection of quality gifts
Delighted with my purchases and thank you for the very prompt and efficient delivery.
11 February 2021
Reply from Daisy Cheynes
Hello
So glad that you're delighted with what you bought and with our delivery.
Thanks again for visiting Daisy Cheynes Online.
Kind regards
David
Daisy Cheynes
Absolutely lovely little shop
Absolutely lovely little shop. There is a variety of interesting items to choose from that can add a bit of cheer in your life.
10 February 2021
Reply from Daisy Cheynes
Hello Zhana
Thanks for your review of the products we sell. Glad that we can add some cheer in these hard times.
Thanks again for visiting Daisy Cheynes Online.
Kind regards
David
Daisy Cheynes
Excellent service from my favourite…
Excellent service from my favourite local retailer - beautiful cards and gifts with a personal touch, always my first port of call and thankfully still there during lockdown!
8 February 2021
Reply from Daisy Cheynes
Hello Anne
Favourite retailer. That's so nice for us to read. Thanks for taking the trouble write your review of your purchase and our service.
Thanks again for visiting Daisy Cheynes Online.
Kind regards
David
Daisy Cheynes
Fantastic service
Fantastic service, very reliable and fast. Packed lovely with thank you note, which I though was really nice touch.
6 February 2021
Reply from Daisy Cheynes
Hello Jacqueline
Thanks for your review and for noticing the wee thank you note that we like to pack with all our online orders.
Thanks again for visiting Daisy Cheynes Online
Kind regards
David
Love Daisy Cheyne
Easy to order excellent products. Good price and excellent quality e. Such a friendly couple who go out their way to help.
Excellent all round.
5 February 2021
Reply from Daisy Cheynes
Hello
Thank you for your lovely kind words. They mean a lot.
Thanks again for visiting Daisy Cheynes Online
Kind regards
David
Wrong mailbox but I retrieved it .I am…
Wrong mailbox but I retrieved it .I am #8 !
Little Bear was perfect thanks 😊
5 February 2021
Reply from Daisy Cheynes
Hello Morag
Glad you found your little bear. It is lovely wee thing. We sent you an email re delivery.
Thanks again for visiting Daisy Cheynes Online
Kind regards
David
Good communication and prompt delivery
Good communication and prompt delivery. Lovely products.
4 February 2021
Reply from Daisy Cheynes
Hello Lesley
Thank you for your review of our delivery and products. Much appreciated.
Thanks again for visiting Daisy Cheynes Online
Kind regards
David
Very good service!
1 February 2021
Reply from Daisy Cheynes
Hello Aileen
Thank you - you're very welcome.
Thanks again for visiting Daisy Cheynes Online
Kind regards
David
Friendly
Friendly , helpful, excellent customer service. Goods carefully packed , card with message a nice touch. All showed time and care taken.
30 January 2021
Reply from Daisy Cheynes
Hello
Thank you for your nice review. We've received so many badly packaged packages ourselves that we also take care with packaging our own customers' orders.
Thanks again for visiting Daisy Cheynes Online
Kind regards
David
Lovely online shop
The Wrendale diary that I ordered for my mum arrived in great condition, it was packaged nicely with a lovely handwritten card inside. Delivery timescale was very good considering the post atm during the pandemic. I would buy from Daisy Cheyne's again ☺️ thank you.
29 January 2021
Reply from Daisy Cheynes
Hello Rebecca
Thank you for your review. Glad your mum liked her diary. Look forward to seeing online again.
Thanks again for visiting Daisy Cheynes Online
Kind regards
David
Daisy Cheynes
I shopped at Daisy Cheynes because I like to support local independent stores. It was an excellent experience - great quality goods and same day delivery!
29 January 2021
Reply from Daisy Cheynes
Hello Sue
We love our local customers. Thanks for ordering.
Thanks again for visiting Daisy Cheynes Online
Kind regards
David
Couldn’t believe how quickly we…
Couldn’t believe how quickly we received this order and the things we ordered were just beautiful. So delighted your online we used to have family in the area so used to visit the shop a lot, but don’t find ourselves there so much, so great to know we can order online. Thank you!
29 January 2021
Reply from Daisy Cheynes
Hello Lauren
Thank you for your lovely full review. We're still building up our products on the website but great to know that you're using it and are pleased with both product and delivery.
Thanks again for visiting Daisy Cheynes Online
Kind regards
David
Excellent service and very quick…
Excellent service and very quick delivery. Happy with my purchase.
28 January 2021
Reply from Daisy Cheynes
Hello Victoria
So glad that you're happy with your purchase - it's all we need!
Thanks again for visiting Daisy Cheynes Online
Kind regards
David
Very prompt service & delivery
Very prompt service & delivery - would thoroughly recommend .
28 January 2021
Reply from Daisy Cheynes
Hello Anne
Thanks for your recommendation about our service and delivery.
Thanks again for visiting Daisy Cheynes Online
Kind regards
David
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.