Dainton  Reviews 

301
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional friendliness, helpfulness, and professional demeanor, making the entire storage process easy and pleasant. The service provided is frequently described as excellent, with many appreciating the efficiency and the smooth, stress-free experience from start to finish. People also highlight the cleanliness and security of the facilities, noting the well-maintained units and accessible sites. Reviewers found the website easy to use for booking, and the convenient location and excellent access to units were frequently mentioned as significant advantages. Many customers expressed that they would highly recommend the company and would return for future storage needs, often due to the outstanding support received from individual staff members.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, frequently describing them as friendly,... See more

Service

People report positive experiences with service, often describing it as superb, phenomenal, and first-class... See more

Facilities

Consumers express high satisfaction with the facilities, consistently describing them as clean,... See more

Website

Clients share positive opinions on the website, highlighting its ease of use for booking and accessibility,... See more

Location

Reviewers highlight positive aspects of location, with many recommending the storage facilities in North... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Big thanks to Stan and the team at Dainton Storage Heathfield. Booking our storage container was so easy, and the site was accessible as we required (even when filling our container between Christ... See more

Company replied

Rated 5 out of 5 stars

5 ⭐️⭐️⭐️⭐️⭐️ is no where near enough to emphasise how much excellent this company is. Both Chris’s are professional, knowledgeable, supportive bit above all are so friendly it makes the whole storag... See more

Company replied

Rated 5 out of 5 stars

What a pleasure it’s been to have used Dainton storage. We had our items stored for nearly 2 years. Smart facility. Friendly, welcoming staff. Caroline has been really helpful and understanding... See more

Company replied

Rated 5 out of 5 stars

Lee has been so helpful and supportive in my complicated move from the IOW. Dates kept changing but we arrived in the end to a lovely unit with excellent access and road conditions, including a few we... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Portable Building Manufacturer
  4. RV Storage Facility
  5. Storage Facility

Written by the company

Need more space? We provide a wide range of storage options and offer modular buildings for workspace solutions, serving both personal and business needs. With depots across the South West of England and South Wales, we stand out with helpful staff and services tailored to each customer. As a family-run business since 1975, we pride ourselves on exceptional customer service, making us one of the largest self-storage providers with over 5,000 customers. Whether you're moving, downsizing, or need flexible space for your business, we’ve got a solution that fits your budget and needs. From secure external units and internal lock-ups to vehicle storage, our convenient locations and dedicated team ensure a hassle-free experience. Our Portable Building Services also offer high-quality modular cabins, providing adaptable space for your growing business.


Contact info

4.9

Excellent

TrustScore 5 out of 5

301 reviews

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No recent history of asking for reviews

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4.9

All reviews

(301)

88 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dainton’s were recommended to us and…

Dainton’s were recommended to us and from the first contact it was clear that it is a very professional business/service. Meeting Chris(manager) reiterated this and his helpful, caring approach established a trust that we really appreciated.
Thank you.

5 November 2024
Unprompted review
Dainton  logo

Reply from Dainton

We appreciate your kind words! Glad we could make it easy for you.

Rated 5 out of 5 stars

Have had storage with them for 3 years

Have had storage with them for 3 years. Absolutely fantastic service. Ian is the most helpful guy if you ask him for help or advice nothing is to much trouble. I would recommend Paignton dainton. Will miss having a chat and a laugh. But thank you for everything.

6 November 2024
Unprompted review
Dainton  logo

Reply from Dainton

Thank you for your kind words Carol! We’re delighted to hear you had a great experience with us. Our team strives to provide secure, reliable storage, and it’s fantastic to know we’ve met your expectations. It was a pleasure to meet you & we look forward to seeing you again soon!

Rated 5 out of 5 stars

We came by Dainton by chance.

We came by Dainton by chance and Caroline certainly got us out of trouble. Dainton gave 50% off for two months and more importantly gave us the space we so desperately needed. Clean surroundings, a handy lift to get up the stairs. Give em a go.

1 September 2024
Unprompted review
Dainton  logo

Reply from Dainton

Thank you for the kind words! We’re always here to help 😊

Rated 5 out of 5 stars

First time use of Dainton Storage

First time using the storage facility and they were excellent from start to finish. Chris was helpful and accommodating throughout the experience.

22 October 2024
Unprompted review
Dainton  logo

Reply from Dainton

Helping our customers is what we’re all about. Thanks for the feedback!

Rated 5 out of 5 stars

Great Service All The Time.

I have used Dainton Self Storage in Bridgwater for the last 3 years and have always got the best service , Dave has always been a great help when ever needed ,

I would recommend to anyone looking to store their items to check them out on Bristol Road
Tony

9 October 2024
Unprompted review
Dainton  logo

Reply from Dainton

Pleased to know you had a positive experience with us. We’re here whenever you need us!

Rated 5 out of 5 stars

Dainton Storage Swansea

Dainton Storage, Swansea is run and managed by two employees who are both named Chris. Their name is not the only thing they have in common.

I have stored house goods and furniture in a large container over this last year. Routinely, during my visits I have noticed how clean and well run is the Swansea branch of Dainton's.

Over the year I have gradually reduced the volume of storage in my container, such that it made sense to move to a smaller container. As an 82 year old, I have less strength and flexibility than I once had and was insecure about making the move, unsupported. Chris and Chris were extremely helpful in advising the move, and in changing the details from the 'old' to 'new' container and costs etc. But, more importantly for me provided considerable help during the move, by (i) supplying a flatboard and trolley to make the move to the 'new' smaller container significantly easier, also (ii) by supporting the actual transfer of boxes etc. Put simply without their considerable contribution in equipment, and in actual support, I would not have been able to make the move myself.

Over my one year contact to date with Dainton Swansea both Chris's have been extremely welcoming, have always given thoughtful and accurate advice and have provided me with the very strong feeling that they actually care about securing the best conditions for my storage.

Given this, I am pleased to offer my opinion that Dainton as a company, and especially the storage base at Swansea, is seriously advantaged by the presence of both Chris's. As such, I have no insecurity at all in providing my full and absolute support for Dainton Storage in Swansea as a premiere storage facility.

20 October 2024
Unprompted review
Dainton  logo

Reply from Dainton

Thank you for your kind words, Alan! We’re delighted to hear you had a great experience with us. Our team strives to provide secure, reliable storage, and it’s fantastic to know we’ve met your expectations.

Rated 5 out of 5 stars

Excellent customer service

Lee was friendly, professional and very informative. It was a smooth process to hire a unit. I wouldn't hesitate to use Daintons again.

18 October 2024
Unprompted review
Rated 5 out of 5 stars

THE place to do storage in Bristol!

THE place to do storage in Bristol. The staff are amazing and patient and kind, helpful and funny! The spaces are great, easy and clean. My belongings had the most lovely stay, in between homes <3

29 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

They were friendly, helpful and very professional. The site is clean, well laid out with easy access. They are very competitive and we are happy to recommend them. Overall a very happy experience.

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Tim the site manager of the Torquay…

Tim the site manager of the Torquay depot, I found him to be very professional and helpful. I rented a large unit for 11 months whilst I was looking to relocate, the site is secure, clean and well organised.
Will recommend to friends and family.

9 September 2024
Unprompted review
Rated 5 out of 5 stars

EXCELLANT!

EXCELLANT!! Cannot fault the staff at Newport Branch one bit. Been with them near on 3 years on and off with ONE price increase. Always greeted with a smile. Ignore the rest-stick with the best!!

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Small storage facility

I only used the storage facility for a year but the service was excellent. A pleasure to deal with manager Paul who was always ready to help with any queries.

2 September 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional communication and service

There was lots of communication and information available which made the process simple and to know all the costs involved I mainly dealt with Ian who was really helpful, cheerful and with a smile to greet me!!! Our storage option was perfect for us which we only needed for a few months and a reasonable price. It was always ready for us to access when we asked (notice is appreciated) and kept dry and safe. Overall a really positive experience in all aspects of the buisness👍

26 September 2024
Unprompted review
Rated 5 out of 5 stars

I can’t rate Dainton Barnstable highly…

I can’t rate Dainton Barnstable highly enough.

Everyone has been so kind, friendly and helpful.

On moving my stuff in, they looked after myself and my dad and went above and beyond to make sure the movers got my belongings in safely and swiftly. They accommodated for everything I needed and I’ve heard nothing but positive things from everyone involved about how good they were!

Every time I went in to ask questions, they were always happy to help and always seemed chirpy!

Thank you - you really made my moving experience so much easier.

13 September 2024
Unprompted review
Rated 5 out of 5 stars

I’ve had a storage unit for years with…

I’ve had a storage unit for years with this company and I must say, everything is spotlessly clean and tidy and the staff are extremely helpful and friendly….. it’s a 10/10 for me.
Tim from the Torquay branch is an absolute gentleman, and so easy to deal with.
I Highly recommend them if you want a high security well looked after storage unit in the Torquay area, with great customer service.
Thanks guys, it’s been a pleasure!

12 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service and well maintained and managed

I've been using the Newport storage in Maesglas for 2 years now. The main recommendation I want to make is the service and support I have received from Paul the manager. I often need access when on my own (I have restricted use of one of my arms) and Paul is always more than happy to help me both with opening and closing my unit, no matter how busy he is! He always asks if can help further and offers advice about the best way to store my furniture and boxes.
The unit is easy to get access to, and I can go there whenever without giving notice. The area around the unit and throughout the site as far as I can see, is well kept, clean and tidy. I would be happy to recommend to anyone.

5 September 2024
Unprompted review

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