Great consultation and it really helps to see and hear all the machines
Company replied
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See what reviewers are saying
Good service. Very efficient in both the initial consultation and in the final installation. Very happy with the new air-con unit.
Company replied
Very disappointed in Daikin’s reliability and service. Equipment keeps failing, company plays the blame game. This is not the Japanese brand and reputation. Local subsidiary or franchise badly managed... See more
Company replied
Installation Daikin done by Ostijn waregem as agreed. No complaints at all.
Company replied
Company details
Written by the company
Ontdek de airco en warmtepomp oplossingen van Daikin | Pompes à chaleur et airco. Découvrez les solutions sur mesure chez Daikin
Contact info
avenue franklin 1B, 1300, wavre, Belgium
- 080084022
- endusers@daikin.be
- daikin.be
4.5
Excellent
2K reviews
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Great consultation and it really helps…
Great consultation and it really helps to see and hear all the machines
30 March 2026
Reply from Daikin Belux
Thank you so much for the perfect review! We're thrilled that you enjoyed the service. Patrick
Super support
12 March 2026
Reply from Daikin Belux
Heel erg bedankt voor deze perfecte beoordeling! We zijn blij dat u van de service heeft genoten. Patrick
Very useful visit
Discussions were fruitful and a great learning experience to know my options and limits.
21 March 2026
Reply from Daikin Belux
A big thank you for this perfect rating! We are thrilled that you enjoyed the service. Patrick
Good service
Good service. Very efficient in both the initial consultation and in the final installation. Very happy with the new air-con unit.
19 December 2025
Reply from Daikin Belux
A big thank you for this perfect rating! We are thrilled that you enjoyed the service. Patrick
Quality product
Installation Daikin done by Ostijn waregem as agreed. No complaints at all.
13 July 2025
Reply from Daikin Belux
Hartelijk dank voor uw positieve feedback.
Extreme vibration and lies about cashback
The outside unit vibrates a lot, making it very uncomfortable to leave the air conditioning on. Feels like there is a truck parked just outside with the engine on. The installer already came back to add some extra padding but it did not help. I have had split air conditioning units from several different brands before and never had anything like this, it's borderline unusable.
Daikin also refused to pay a cashback that they had promised when I made the order and just dismissed my questions about it with a standardized reply. All in all I am extremely disappointed and already regret making such a large purchase with a company that provides a subpar product, does not care about the customer at all and lies without compunction. Avoid it at all costs.
Edit after your reply:
You didn't answer any of my concerns. The installer is part of your network and you're responsible for their work. And I don't care about your small-print word games, you promised a cashback and refused to pay, that means you're liars and cannot be trusted.
28 May 2025
Reply from Daikin Belux
We are truly sorry to hear about your dissatisfaction. However, we would like to clarify a few important points.
Regarding the vibrations of the outdoor unit, this type of issue is most often the result of an installation or mounting problem, rather than a defect in the equipment itself. Our products undergo strict quality control, and when installed in accordance with the technical guidelines, such situations do not occur. We therefore recommend discussing this further with your installer, who remains your main point of contact for installation-related matters.
As for the cashback offer, it is subject to specific conditions and requires strict adherence to the procedures outlined during the promotional campaign. If there was an error or a misinterpretation of the instructions by your installer during the process, we understand your frustration, but this does not fall under our direct responsibility.
Kind regards, Patrick
Reply from Daikin Belux
Thank you very much for your review. Perhaps you could note the name of your installer.
Very cute and responsible employees
Very cute and responsible employees, especially in Gent <3 <3
4 August 2024
Unprompted review
Reply from Daikin Belux
Hartelijk dank voor je review. Misschien kan je de naam van je installateur noteren.
Bad customer service
If you contact them and ask technical questions on their heat pumps, they send you off. Not a good sign...
1 March 2024
Unprompted review
Reply from Daikin Belux
Hello, how did you get in touch with Daikin Belux? I've looked through all the emails I've received in the last ten days via info@daikin.be or endusers@daikin.be and I can't find anything. How can I help you? Sincerely yours Patrick
Installatie via Jokri in Kampenhout,
Installatie via Jokri in Kampenhout,
topteam, correct, proper werk
9 April 2023
Reply from Daikin Belux
Bedankt voor uw publicatie.
Very disappointed in Daikin’s…
Very disappointed in Daikin’s reliability and service. Equipment keeps failing, company plays the blame game. This is not the Japanese brand and reputation. Local subsidiary or franchise badly managed.
5 September 2022
Unprompted review
Reply from Daikin Belux
Thank you for your publication. Daikin's philosophy is to listen to our customers' feedback. We use this feedback in product development and in our ongoing efforts to ensure customer satisfaction throughout the product lifecycle. We would therefore like to engage with you by giving you the opportunity to contact us at info@daikin.be. We look forward to hearing from you, Daikin Team
Have had issues since installed
Have had issues since installed. Company refuses to fix anything.
6 January 2023
Unprompted review
Reply from Daikin Belux
Thank you for your publication. Daikin's philosophy is to listen to our customers' feedback. We use this feedback in product development and in our ongoing efforts to ensure customer satisfaction throughout the product lifecycle. We would therefore like to engage with you by giving you the opportunity to contact us at info@daikin.be. We look forward to hearing from you, Daikin Team
Service parfait
28 April 2022
Goed product en installateur was top…
Goed product en installateur was top Vanhollebeke techniek
25 March 2022
I paid a service in November for a…
I paid a service in November for a visit from a technical guy, we are at the ned of January, I still have nor received any contact
28 January 2022
Reply from Daikin Belux
Hello, I'm investigating what went wrong. I will contact you via your email. Greetings, Veerle
high quality company
22 September 2021
Unprompted review
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