Dadgang Reviews 69

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the hats, noting their excellent fit, style, and durability. Many consumers also highlight the exceptional customer service, frequently mentioning prompt and efficient responses to inquiries and issues. People appreciate the wide selection of products and the overall positive ordering experience. However, some customers were dissatisfied with their experience, citing issues with order fulfillment, such as delayed or missing items and a lack of tracking information. A few reviewers also mentioned receiving products that did not meet their quality expectations or differed from previous purchases. Additionally, some people reported negative interactions with customer service, describing slow or unhelpful responses, and in some cases, no response at all.

What people talk about most

Product

Customers consistently express high satisfaction with the product quality. Many reviewers praise the hats,... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the quick response times,... See more

Response time

Consumers generally express satisfaction with the response times. Many reviewers highlight the quick and... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease of the ordering... See more

Quality

Users describe positive interactions with quality. Many customers praise the high quality of the hats, noting... See more

Based on these reviews

Rated 5 out of 5 stars

So far I've ordered 5 hats from Dadgang within the last month and each hat fits great. They have a great selection of various color hats that fit my style. They were very responsive and professional a... See more

Rated 5 out of 5 stars

I have been ordering these hats for my boyfriend for a while now and the quality is amazing! Now I recently learned their customer service is awesome as well. My order was stuck at a warehouse with no... See more

Rated 5 out of 5 stars

Love these!! My husband has 6 so far and counting… comfortable look awesome and the colors are great!!! Even their customer service is super quick and efficient in replying to any concerns !! My dad a... See more

Rated 5 out of 5 stars

The customer service team is excellent. I emailed them late one night and received an immediate response with the answer to my question and the correction to my order. It is so rare these days to get... See more

Rated 5 out of 5 stars

My husband and I were so excited with his new baseball cap. The company was helpful answering questions and prompt replies with any questions we had. We had a great experience and would recommend and... See more

Rated 5 out of 5 stars

I've been ordering hats from dad gang over the last couple years. My husband has multiple hats in all the colors. I've had issues twice once wasnt to their fault. The first time i couldnt find my or... See more

Rated 5 out of 5 stars

I just want to tell you this brand is so dope I support it and everyone asks where I got the hats from. I am a big supporter keep delivering outstanding quality and product. Add to the proudness I hav... See more

Rated 5 out of 5 stars

Dad Gang has quality products and great customer service. My son loves his hat (new Dad) and I just ordered several more for my son and they babies Grandfathers.

Rated 5 out of 5 stars

I accidentally ordered two of the same hat so I emailed them and got a response right away with my order corrected. Very fast and very professional! I will be placing future orders !

Rated 5 out of 5 stars

love the hats, i've ordered multiple times with no issues and even gifted hats to friends who love them. When i had an issue, DG responded literally immediately.

Rated 1 out of 5 stars

Misleading information: they charge double for express shipping but could not deliver the product on time. I requested a refund for the difference between standard and express shipping, but they sai... See more

Rated 5 out of 5 stars

They have not only won me over with their hats but also their absolute superb customer service. They know how to take care of their customers even after the sale.

Rated 1 out of 5 stars

I order since June 7, 2025 and until now im still waiting for my item! They dont have any customer service. I paid for shipping as well but still take too long to deliver! And when you open your accou... See more

Rated 5 out of 5 stars

Literally made my entire year by being able to change my order; Ben saved the day! I’m most grateful! My fiancé will LOVE the hats! It’s ALL he’s been talking about for the past couple months! I just... See more

Rated 5 out of 5 stars

Customer Support is absolutely fire!!! 🔥 Grateful for this brand. Makes life is easy for kids to get me a gift. They know Dad never says no to a new DadGang hat, shirt, or beanie!

Rated 1 out of 5 stars

Avoid this company. They ship with UniUni, which is one of the worst carriers I’ve ever dealt with. My package was delivered and left in my lobby instead of being delivered directly to my door, and it... See more

Rated 5 out of 5 stars

I missed my apartment number and wrote an email to let them know. I got the quickest response. I will definitely be buying more merchandise.

Rated 1 out of 5 stars

Probably the hat I’ve ever bought in my entire life. And especially for the price. For context, my wife bought me a hat for my birthday in August. I love the hat, It’s a great hat and everything li... See more

Rated 5 out of 5 stars

Love the Dad gang hats. Such a great idea. I had a question and customer service replied right away. I appreciate that. Doesn’t happen usually. Thank you guys. 👍 keep it up! 🫵💪

Rated 5 out of 5 stars

Awesome customer service , I got a response not even an hour after I sent them an email !!! Also the hats are the best quality hats I’ve ever owned

Rated 5 out of 5 stars

The company was quick to respond and provided a solution to my issue. Great products, customer service and value! They've earned a customer for life.

Rated 5 out of 5 stars

Good looking hats with great color choices! Friend representatives helped me fix my error in order.

Rated 5 out of 5 stars

You cannot go wrong with Dadgang! I purchased Mookie Betts hats for my twin sons. This time I purchased the hot dad hats for them. The color pops! The quality is unmatched! They are as described!

Rated 5 out of 5 stars

The product is simply simple yet retro and stylish! I love these hats and these hats only, I have yet to come across a hat that I like on my head and they’ve done it for me. Also, the communication is... See more

Rated 5 out of 5 stars

I ordered the wrong hat and the team was quick to resolve my issue and get me the right hat. My order arrived quickly and well packaged. My husband loves his new hat!

Rated 5 out of 5 stars

Ordered from them from an ad I’m on Facebook and I love the quality of the hat I got also flipping was super fast and customer support was quick to respond aswell very enjoyable experience

Rated 5 out of 5 stars

The address was wrong, they reached out to me immediately, and the hat is on it’s way

Rated 5 out of 5 stars

Took care of the problem ASAP. Thank you for the quick response and customer service. 100 y'all earned my business.

Rated 5 out of 5 stars

Love these guys. The hats are great! Well made and creative. I get them for all my new dad friends. Also, the customer service is top notch

Rated 5 out of 5 stars

Delivery of product arrived within estimated window Customer service was quick and responsive Quality of product matched expectations

Rated 1 out of 5 stars

Unfortunately, I will no longer do business with this company as of today. I bought some of their hats in the past liked them and the fit was nice. I received one as a gift this Christmas that was a d... See more

Rated 5 out of 5 stars

I have placed multiple orders with Dad Gang and I am always satisfied. The hats are great quality. The ordering process is easy and delivery is fast. I highly recommend Dad Gang hats and products

Rated 5 out of 5 stars

AWESOME JUST AWESOME , they reached out to me when I had concerns about were my package went they were able to recover it and send it to me so greatly appreciative of them taking time for there custom... See more

Rated 5 out of 5 stars

I have about 6 hats from DG and they are my favorite hats Iv ever owned. The wide variety of options and the bigger size that is offered is great, they really put thought into making a hat for everyon... See more

Rated 5 out of 5 stars

I’ve ordered multiple items for my fiancé and he has loved everything!! The brand is also super helpful and considerate when I used the wrong shipping address. They fixed it quickly without any troubl... See more

Rated 5 out of 5 stars

I love this company. Not only are the hats fire but the customer service is peak. Everyone on their team values the customer and works hard to make sure the experience is top notch.

Rated 5 out of 5 stars

My husband has bought himself about 4 hats. I decided to sneak into his favorites and order some hats for him as a surprise. Although I did have some issues retrieving my packages costumer service was... See more

Rated 5 out of 5 stars

Dad gang made a change to my order after it was placed, they even reached out to me on a holiday about the order. I couldn’t be happier. 10/10 customer service!

Rated 1 out of 5 stars

Awful experience with their shipping company Uni Uni! I bought my order 4 1/2 weeks ago and it said it would be at my doorstep within 48 hours and it was not. Their customer service is nonexisting, th... See more

Rated 1 out of 5 stars

Im so disappointed on the 2nd Hat I purchased from them. I ordered the Simple Dad Hat black and white design. DO NOT GET IT. Its low quality, looks so deformed. The back whereyou adjust it. You cant... See more

Rated 1 out of 5 stars

Customer service is terrible, they don’t reply on time or offer to help with the issue in any way. Do not order from this company!

Rated 5 out of 5 stars

Dadgang is so awesome! Their hats are stylish, quality, and worth every penny! I have purchased several for my husband and he can’t get enough!!

Rated 1 out of 5 stars

‼️⚠️ Affiliate Marketing Warning I joined the affiliate program of DadGang Co through the Socialsnowball platform on May 30, 2025. The total revenue I generated for the brand was approximately $85... See more

Rated 5 out of 5 stars

High quality items and amazing customer service! I’ve ordered multiple times for my husband and each time he loves the hats and clothes! Only encountered one ordering problem but the team at Dadgang w... See more

Rated 1 out of 5 stars

⚠️⛔️⚠️ SCAM ALERT: @dadgang.co Dear Dad Gang Team, I am an affiliate partner operating under the account Australian90826 which has been actively participating in your affilia... See more


4.3

Excellent

TrustScore 4.5 out of 5

69 reviews

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Rated 5 out of 5 stars

We are so Happy !

My husband and I were so excited with his new baseball cap. The company was helpful answering questions and prompt replies with any questions we had. We had a great experience and would recommend and purchase again !

10 January 2026
Unprompted review
Rated 5 out of 5 stars

My favorite Hat company

So far I've ordered 5 hats from Dadgang within the last month and each hat fits great. They have a great selection of various color hats that fit my style. They were very responsive and professional and I'm sure I will be ordering more in the future. Great company that supports Dads. I'm excited for my new hat arriving today! Shipping has been very quick which is something that I like.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

I have been ordering these hats for my…

I have been ordering these hats for my boyfriend for a while now and the quality is amazing! Now I recently learned their customer service is awesome as well. My order was stuck at a warehouse with no updates and they made it right by sending another through UPS!

2 January 2026
Unprompted review
Rated 5 out of 5 stars

I love the brand !

I love the brand !! There’s never a holiday or even any occasion that I don’t just go get my husband a nice little gift from yall ! Keep them coming !

25 December 2025
Unprompted review
Rated 5 out of 5 stars

Love the Dad gang hats

Love the Dad gang hats. Such a great idea. I had a question and customer service replied right away. I appreciate that. Doesn’t happen usually. Thank you guys. 👍 keep it up! 🫵💪

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Customer Support is absolutely fire!!

Customer Support is absolutely fire!!! 🔥 Grateful for this brand. Makes life is easy for kids to get me a gift. They know Dad never says no to a new DadGang hat, shirt, or beanie!

6 January 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this company

Avoid this company. They ship with UniUni, which is one of the worst carriers I’ve ever dealt with. My package was delivered and left in my lobby instead of being delivered directly to my door, and it was stolen. The company refused to replace it or issue a refund.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Sevice

Make a mistake and sent an order to my old address. When i contacted the company they made it right immediately without asking!!! The hats are great and the customer service is top notch!!! Thanks team

1 January 2026
Unprompted review
Rated 5 out of 5 stars

My favorite hats

I’ve ordered multiple hats and have never been disappointed. The quality craftsmanship is top-tier. Can’t wait to get another.

11 June 2025
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Unfortunately, I will no longer do business with this company as of today. I bought some of their hats in the past liked them and the fit was nice. I received one as a gift this Christmas that was a different fabric than the previous ones and it does not fit. I reach out to customer service to see if I could exchange it for store credit (to continue to give them my business). They notified me they would not do so, which means that I am stuck with a product I can’t use and my wife wasted her money. Not only is this frustrating, but the email response I received was addressed to another person. Thus emphasizing the lack of customer care and service. As someone who has repeatedly purchased your products for new fathers within my command and my church, I find this outcome deeply disappointing and unacceptable.

29 December 2025
Unprompted review
Rated 1 out of 5 stars

Awful experience with their shipping…

Awful experience with their shipping company Uni Uni! I bought my order 4 1/2 weeks ago and it said it would be at my doorstep within 48 hours and it was not. Their customer service is nonexisting, they give you no tracking details and I never got my package after four weeks of waiting. It’s STILL not here! In fact, I kept getting a response from their customer service team which is AI “ rest assured your package is on its way, it will be their within 48 hours” keep in mind that was 4 1/2 weeks ago and they’ve said that now seven times in a row!! I begged for a refund and they never gave me one. I’m still waiting on them to get back to me! Do not buy from this company as their shipping department is outrageous! You’ll never see your package, and if you do, it will be obnoxiously late MONTHS late! It’s a scam. You will not see your package and you’ll not see your money back in your account!

27 December 2025
Unprompted review
Rated 5 out of 5 stars

Quality Product

Delivery of product arrived within estimated window
Customer service was quick and responsive
Quality of product matched expectations

24 December 2025
Unprompted review
Rated 5 out of 5 stars

You cannot go wrong with Dadgang

You cannot go wrong with Dadgang! I purchased Mookie Betts hats for my twin sons. This time I purchased the hot dad hats for them. The color pops! The quality is unmatched! They are as described!

18 December 2025
Unprompted review
Rated 1 out of 5 stars

Misleading information, bad customer service

Misleading information: they charge double for express shipping but could not deliver the product on time. I requested a refund for the difference between standard and express shipping, but they said they could not provide it and blamed the holiday season and the courier.
The product should arrive a week ago but I still don’t have it.

8 December 2025
Unprompted review

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