Daan Tech Nederland Reviews 164

TrustScore 4.5 out of 5

4.4

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Company details

About Daan Tech Nederland

Written by the company

Welcome !

Daan Tech, founded in 2016, is a French industrial company that designs, manufactures, and markets innovative electronic and household appliances with a bold vision: reinventing household appliances to meet the challenges of the 21st century.

Our flagship product is Bob, a standalone, compact, and fast mini dishwasher:

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Bob addresses two issues: on one hand, allowing individuals or couples to own a mini dishwasher suited to their needs; on the other hand, to meet the challenges of the circular economy with a device designed to last at least 10 years, without planned obsolescence and partially made from recycled plastic (65%).

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Bob fits all your spaces ! 😍 

👌 Super compact : only 34cm wide 
💧 Only consumes 2.9L/express cycle 
👍 Autonomous with its integrated tank 
🇫🇷 Made in France 
🛠 Easy to install without a water supply ! 
⏱4 to 5 washing programs
🌈34 color combinations

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DISCOVER BOB !


But the innovation does not stop there, in 2023 Daan Tech launched the pre-orders of their upcoming product Joe the Fantastic. It is a multifunctional cooking appliance that offers a multitude of features in one device for an exceptional cooking experience.

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Joe offers 5 different cooking modes :

>Steam oven
> Microwave oven 
> Grill / toaster  
> Convection oven
> Airfryer

Thanks to its various cooking modes, you can quickly prepare tasty and healthy dishes. Whether you want to use steam cooking to preserve your food's nutrients, air frying for crispy food, or gentle low-temperature cooking for tender meats, Joe will satisfy all your culinary cravings .


DISCOVER JOE

Daan Tech was created to design, manufacture and market a range of devices and services to meet the major challenges of the 21st century, with Bob the autonomous and eco-responsible mini dishwasher as its first product. 

Since its creation, Daan Technologies has acquired in-depth know-how in mechanical design, plastics, electronic and software development, and the integration of finished products in its 2500m2 factory located in Vendée, France. 

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VISIT OUR WEBSITE


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

164 reviews

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Rated 1 out of 5 stars

Bad experience

Received the device 3 weeks after placing the order even though on the website it was stated that the delivery would take place within 7 days.
Finally received the product, water leaked during the shipment, There is a scratch on the door, the machine leaks all the detergent out, for 500 euros? The company doesn't answer back anymore. Total fail.
Update: contacted as suggested and 6 days later still no reply. I will open a dispute.

10 April 2024
Unprompted review
Daan Tech Nederland logo

Reply from Daan Tech Nederland

Hello,

Thank you for your comment.
We apologise for the inconvenience.

Our delivery times have been extended and we apologise for any inconvenience caused.

All our Bobs are tested before being dispatched. It is therefore possible that a little water, remaining in the pipes, may be spilt during transport.

If you have a problem with the operation of your Bob or if it has been damaged in transit, please do not hesitate to contact our after-sales service at sav@daan.tech.
You will receive an e-mail confirming that your request has been processed. Please check your spam folder if you do not receive any returns.

We remain available for any questions.
Thank you for your understanding,

The Daan Tech team

Rated 4 out of 5 stars

This has to be the worst buy of my…

It works now, thanks for the reply Daan!

8 November 2022
Unprompted review
Daan Tech Nederland logo

Reply from Daan Tech Nederland

Hi ! Did you contact the after sales service ? Maybe our mails are in your spams :) We are sorry that you had a bad experience that is not representative of our skills, being an environnement friendly company, we prefer to repair rather than replace or discard. Often the failures are minimal and completely repairable together. Please feel free to contact the after sales service on our website or by email sav@daan.tech, we want to help you.

Rated 5 out of 5 stars

Fun design, good build quality

Works very well. If you refill the water yourself, remember to keep the door open. Otherwise it will go very slow.

6 November 2022
Daan Tech Nederland logo

Reply from Daan Tech Nederland

Thank you for your comment! :)

The Daan Tech Team

Rated 3 out of 5 stars

The product arrived broken

The product arrived broken. This obviously was a bit unfortunate but this stuff happens. The customer service after that was mediocre to bad, unfortunately. Since, the product arrived on Friday I called them directly when I identified the flaw and they said that they can only service me from the next week. I sent them a video of the problem and they replied to me on Tuesday and asked me pretty basic questions that I could easily answer them directly by phone, on the same day. In the end by next Friday they asked me to send the product back, which could be determined from the same day. Admittedly after that the service was fast, I sent the product on Monday and received it exactly one week later. However, I asked them to replace the machine and not fix the broken one, since it was literally brand new and they just ignored me (never responding to that request). In the end, I got the broken (now fixed) machine back and everything seems to be in order and the products looks great. I still do not think the experience was very good and left me a bit of a sour taste.

2 September 2022
Daan Tech Nederland logo

Reply from Daan Tech Nederland

We are really sorry that our service did not meet your expectations. Thank you for your comment, we take into account your remarks which are essential to the improvement of our quality of product and service.
Daan Tech Team

Rated 1 out of 5 stars

Order did not ship!

Unfortunately I could not give zero stars…
Ordered a BOB dishwasher. After 1 week (incl the weekend) my order is still not shipped!! The website states that shipping will happen within!! 3 days!

I cancelled my order and even that takes a lot of time to process!

Don’t know if the dishwasher is a fine machine or not.

Do know that CS is a disaster!

6 July 2022
Unprompted review
Daan Tech Nederland logo

Reply from Daan Tech Nederland

Hello,
We are sorry for this inconvenience, our production schedule has been modified due to supply disruption by our suppliers.
I invite you to contact the after-sales service on sav@daan.tech as well as their telephone number 02 51 31 12 26, they will be better able to assist you.
We are aware that these delivery times and the delays we experience may be binding on you.
We sincerely thank you for your patience and support.
DaanTech Team

Rated 5 out of 5 stars

Awesome product

Awesome product! Was surprised by the capacity and it cleans really well!

20 May 2022
Daan Tech Nederland logo

Reply from Daan Tech Nederland

Thank you ! :)

Rated 2 out of 5 stars

I feel deceived

I feel deceived, it’s stated that it is energy level A, the manual it’s described as G, after asking about it, apparently, it’s F,, that’s far from A.

Considering the high price I payed, I bought the premium package, this sucks.

I haven’t installed the Bob yet, cause I don’t trust the company now.

26 March 2022
Unprompted review
Daan Tech Nederland logo

Reply from Daan Tech Nederland

Hello,
We apologise for this error.
Indeed when we designed Bob it had an energy class A. In March 2021, the regulation has been changed and they have removed the A to A++ category, so they have shifted. Our product has been upgraded to F since the new regulations.
It's still a very good reference, the A classes are nowadays only electrical products.
We take note of your comment and will change this on the website as soon as possible.
We remain available,
The Daan Tech team

Rated 5 out of 5 stars

its a very good washing machine but the…

its a very good washing machine but the soap cartridge is expensive compared to normal soap you can buy at the supermarket other than this 10.

4 March 2022
Daan Tech Nederland logo

Reply from Daan Tech Nederland

Thank you for your comment ! We take into account your remarks which are essential to the improvement of our quality of products and service. You can absolutely use other dishwasher detergents, such as tablets (cut in half depending on size) or all-in-one gel.

Daan Tech Team

Rated 2 out of 5 stars

Nice dishwasher

Nice dishwasher, but awful money hungry company that doesn't reply to emails, complaints, questions, nothing! I've emailed them multiple times about a (not essential) part of my dishwasher that has broken. They never get back to my emails!

3 March 2022
Daan Tech Nederland logo

Reply from Daan Tech Nederland

Thank you for your feedback! We apologise for the fact that you did not receive a reply. Please contact our customer service by email at sav@daan.tech (response time is 72 working hours)

The Daan Tech Team

Rated 4 out of 5 stars

The delivery has some points for…

The delivery has some points for improvement, but the product itself is everything it's advertised to be.

28 February 2022
Daan Tech Nederland logo

Reply from Daan Tech Nederland

Hartelijk dank voor uw feedback!

Het Daan Tech team

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