bad tyre
Rented 2 MTB for 5 days, not the cheapest price I must say.
Not the slightest discount for the long rental.
I had a puncture, luckily I was near a bike shop; the man there changed the tube and checked accurately the tyre, but didn't find any spike or glass; "it is the tyre, a very old and worn out rubber" and showed us how amazingly damaged it was. We paid 249 DKK.
We then rode for a few meters and the tyre got flat again. Back to the shop, the man said "there's nothing to do, it's a bad tyre" and called Cykelfavoritten who came and collected us and the bikes, changing tube and putting a new tyre.
I asked Cykelfavoritten to give me the 249 DKK back but they told me I should have called them and not paid another shop. Maybe I should have called them from paradise since I was lucky I didn't fall and break my head...
Reply from Cykelfavoritten
Hi
Thank you for taking the time to write a review.
We are very sorry that we have not been able to meet your expectations about reimbursement of your bill with another bikeshop.
We are always ready to help with our rented bikes if a problem arise, just call us anytime.
we wish you a good day
// Cykelfavoritten