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Company details

  1. Children's Toys Store

Written by the company

Cykapu®Montessori Toys & Family Cool Gift - Montessori Toys, Pop It Stress Toys, Cool gift for family with unlimited free shipping


Contact info

3.4

Average

TrustScore 3.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Terrible, scammy

Terrible. Took long to arrive from China and when item did it was a scam- very ugly cheap knockoff version, not item pictured. When I contacted customer service there was no response. Very sketchy website. I will be trying to get a refund through my credit card company.

1 March 2024
Unprompted review
Cykapu logo

Reply from Cykapu

I am sorry for that and have refund all your payment, you can keep the product

Rated 1 out of 5 stars

Slow delivery/poor customer service

I experienced very slow delivery. I did not know the company was in Hong Kong. Every email sent said it would be coming this week, then next week and so on. This was a Christmas gift that was not received until way after. I was promised a refund of 20% for my inconvenience. When I questioned this as I had not received any I was then told it would be refunded with Paypal. I replied I do not have an account. I also expressed that I no longer believed I was even getting a refund. No further action was taken from your company except for ignoring my message. No refund received. I will no longer order from them ever.

4 December 2023
Cykapu logo

Reply from Cykapu

I am sorry for that, but we have refund you already, please check your bank later.

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