Cycle Trader Reviews 2,381

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Literally so full of spam inquires its crazy. Basically you will spend all day responding to inquiries that end up trying to get you to go sign up for certain Carfax type websites. You think you have... See more

Company replied

Rated 4 out of 5 stars

Sold my motorcycle in 4 days so I’d give CT 10 stars for that! The reason I took off one star is I was contacted by two separate scammers who each wanted me to buy vehicle reports from companies they... See more

Company replied

Rated 2 out of 5 stars

Ive had my bike listed since November and the only contacts that Ive had is spammers. No one real has contacted me. It's listed with very competitive price with great pictures and I even paid for th... See more

Company replied

Rated 4 out of 5 stars

To many scammers on this site and from past experiences email communications with prospective buyers thru cycletrader is like using Morse code with a low flash light battery. I was just going to try a... See more

Company replied

Company details

  1. Construction & Manufacturing

Written by the company

Find new and used motorcycles for sale by owner or dealer. Buy or sell Harley-Davidson, Kawasaki, Suzuki, Yamaha or Honda motorcycles.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

2K reviews

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Rated 4 out of 5 stars

Thanks for your concern Cycle Trader, these scammers are ruining your good reputation …

To many scammers on this site and from past experiences email communications with prospective buyers thru cycletrader is like using Morse code with a low flash light battery. I was just going to try a new ad, I had apparently forgot my password for the login and when I requested a new password to make I was sent a very long link to click on that made no mention of cycletrader, nowadays I’m too scared to click any link. Of coarse I’m the old guy that’s not enjoying all the new technology!! I will find other safer and easier ways to sell a motorcycle even though that’s not easy either. I may try the old put in yard with sign method😊

12 August 2024
Unprompted review
Cycle Trader logo

Reply from Cycle Trader

Thank you for sharing your experience. We're sorry to hear about the issues you've faced with scammers and email communications. We understand the importance of security and usability, and we're working to improve our platform to address these concerns. If you're having trouble with your password or have any fraudulent concerns or issues, please contact our support team directly for assistance at fraud@traderinteractive.com so that we may resolve this issue. We appreciate your feedback and hope you find a method that works best for you. If you decide to give us another try, we’ll do our best to make the process smoother for you.

Rated 2 out of 5 stars

2 stars is generous

2 stars is generous, many email contacts are spam and not actual interest.

1 August 2024
Cycle Trader logo

Reply from Cycle Trader

Thank you for your feedback. We’re sorry to hear that you’ve encountered spam contacts. This is not the experience we want for our users. We're continuously working to improve our platform and reduce spam, so your input is valuable to us. Please reach out to our fraud team at fraud@traderinteractive.com so that we may assist and resolve this issue. We appreciate your patience and hope to provide a better experience moving forward.

Rated 1 out of 5 stars
Cycle Trader logo

Reply from Cycle Trader

Thank you for your feedback. We’re sorry to hear about your experience. We strive to maintain a trustworthy marketplace, and your concerns about dealer listings and potential scams are important to us. We’re continuously working on improving our platform to ensure a better experience for our users. for further assistance, please reach out to our support team at fraud@traderinteractive.com so we can investigate further. Thank you for helping us improve.

Rated 2 out of 5 stars

Is it Cycle Trader or is it me???

So far I don't know if it is cycle trader or my ad but I've spent a lot of money and I've gotten 12 messages several have been extremely rude.....my 2011 Harley is like brand new only 703 miles and I haven't gotten any calls....I've lowered the price twice I'm not lowering it again it would in effect be giving it away I paid $16,000 new $7000 is pretty much letting it go pretty cheap....lots of rude people and no one is serious

29 July 2024
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Reply from Cycle Trader

Thank you for sharing your experience with us. We’re sorry to hear that you've encountered rude messages and haven’t received the serious inquiries your Harley deserves. We know how frustrating that can be, especially when you’re offering a well-maintained bike at a fair price. If you’d like, we can provide some tips to help you refine your listing and attract more genuine buyers. We appreciate your patience and are here to support you in finding the right buyer. Please do not hesitate to reach out to our team at ads@traderonline.com.

Rated 3 out of 5 stars
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Reply from Cycle Trader

Thank you for sharing your experience with us. We're sorry to hear that you didn't receive any saves or offers on your listing. We understand how frustrating that can be. If you’d like, our support team can provide some tips on how to optimize your listing to attract more interest. Please feel free to reach out us at ads@traderonline.com,
and we’ll do our best to help improve your experience.

Rated 2 out of 5 stars
Cycle Trader logo

Reply from Cycle Trader

Thank you for your feedback. We’re sorry to hear that you didn’t receive any calls. We understand how important it is to get results from your listing. If you’d like, we can offer some tips on improving your listing to attract more interest. We appreciate your business and are here to help make your selling experience better. Please do not hesitate to reach out to our team at ads@traderonline.com for further assistance.

Rated 5 out of 5 stars

Keep your prices as they are

Keep your prices as they are

19 July 2024
Cycle Trader logo

Reply from Cycle Trader

Thank you for your feedback! We're glad to hear you're satisfied with our pricing. We strive to offer great value and appreciate your support. If you have any other suggestions or comments please do not hesitate to reach out, we’d love to hear them!

Rated 3 out of 5 stars

Why 3 out of 5 ? Read on.

Bad: Many of the cycles from dealerships have sold, yet they still remain on the site. They just use this as advertising. Dealerships should be fined if they do this because it's a waste of time for actual customers searching bikes for sale. While it's not 100% cycletraders fault, they should keep better track of this or have a way of it getting reported to them.
Good: variety and location of bikes on the site is amazing. Thank you for a great site overall.

17 July 2024
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Reply from Cycle Trader

Thank you for your feedback and for highlighting both the positives and areas for improvement. We're glad to hear you appreciate the variety and location of bikes on our site. Regarding your concern about sold listings remaining on the site, we understand how frustrating that can be. We’re actively working on ways to improve the accuracy of our listings and appreciate your suggestion on reporting sold bikes. Your input is valuable as we strive to enhance our platform for all users. Thanks again for your support!

Rated 1 out of 5 stars

I can't be able to contact a seller…

I can't be able to contact a seller through email. I don't why me mail is not going to the seller. It's a worst site for buying a bike

24 July 2024
Unprompted review
Cycle Trader logo

Reply from Cycle Trader

We’re sorry to hear about your experience and appreciate you bringing this to our attention. Our goal is to ensure seamless communication between buyers and sellers, so it’s concerning to hear you had trouble with email contact. Please reach out to our support team at ads@traderonline.com so we can assist you directly and resolve any issues you’re facing. Thank you for your feedback; we’re committed to improving your experience on our site.

Rated 1 out of 5 stars

Literally

Literally, 90% of the inquiries were scams.

16 July 2024
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Reply from Cycle Trader

Thank you for your feedback. We’re sorry to hear about the scam inquiries you’ve experienced. We take this issue seriously and continuously work to enhance our security measures to protect our users. Please report any suspicious activity to fraud@traderinteractive.com so we can take appropriate action. We appreciate your understanding and are here to assist you with any concerns.

Rated 1 out of 5 stars
Cycle Trader logo

Reply from Cycle Trader

Thank you for sharing your experience. We're sorry to hear that you haven't received any responses to your ad. To increase visibility, we recommend reviewing your listing details, including the price and photos, and ensuring it's as appealing as possible to potential buyers. If you need assistance or tips on optimizing your listing, our support team is here to help. Please reach out to our team at ads@traderonline.com and we'll do our best to improve your results.

Rated 4 out of 5 stars

within 1 hr of Facebook marketplace listing I had a buyer knocking on my front door - SOLD - came to collect next day

got plenty of responses but huge reluctance from any prospective buyer to actually commit to even take a test ride - also so many possible buyers from out of state - plenty of SCAMMERS too - advert price @ $4,995 most likely buyer asked what is BEST Price - lowered to $4,500 then buyer offers $4,200 without even personally viewing bike or taking a TEST ride

23 July 2024
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Reply from Cycle Trader

Thank you for sharing your experience with us. We're glad to hear that your listing received many responses, but we understand the challenges that come with finding serious buyers, and we recognize how disheartening it can be to encounter scammers. We're committed to improving our platform to help you connect with more serious and qualified buyers. If you have any further suggestions or need further assistance please do not hesitate to reach out to our team at fraud@traderinteractive.com

Rated 3 out of 5 stars
Cycle Trader logo

Reply from Cycle Trader

Thank you for your feedback. We understand that pricing is an important consideration, and we strive to offer competitive rates for our advertising services. Our goal is to provide a platform that connects you with serious buyers quickly, making your investment worthwhile. If you have any questions or concerns about the value of your listing, please don't hesitate to reach out to our support team at ads@traderonline.com.

Rated 1 out of 5 stars

Paid the fee 2 times.Did not get…

Paid the fee 2 times.Did not get sold.out the money buy no sale.

7 June 2024
Cycle Trader logo

Reply from Cycle Trader

Thank you for your feedback. We're sorry to hear that your experience with Cycle Trader didn't lead to a sale. We'd love to learn more about your experience and see how we can assist you further. Please reach out to our support team, at ads@traderonline.com and we'll do our best to help. Thank you for choosing Cycle Trader.

Rated 1 out of 5 stars

Email system not working properly

The email system is not working i reached to the seller through cycle trader mail system but after 7 days i received the message my message was send i reached the seller 7 days ago i thought seller not replying me but when i received the message your message was sent after 7 days and after 2 minutes seller reply me its good but now i already buy the bike so this add is useless for me i think your email system is not working properly resolved your mail system issue. Thanks

20 July 2024
Unprompted review
Cycle Trader logo

Reply from Cycle Trader

Thank you for sharing your experience with us. We sincerely apologize for the delay in delivering your message to the seller. We understand how frustrating this must have been, especially since you were actively looking to purchase a bike. Please know that we're actively investigating this issue to prevent it from happening again. Your feedback is invaluable in helping us improve our system. If there's anything else we can do to assist you, please don't hesitate to reach out to ads@traderonline.com. Thank you for your understanding.

Rated 4 out of 5 stars

Sold my motorcycle, but great risk for sellers.

Sold my motorcycle. However, constant scam attempts and robot text offers caused great frustration and risk for me and other sellers!

7 June 2024
Cycle Trader logo

Reply from Cycle Trader

Thank you for your feedback, and congratulations on selling your motorcycle! We apologize for the frustration caused by scam attempts and unwanted messages. We take these concerns seriously and are continuously working to improve our platform’s security features to protect our sellers. If you continue to have issues with scam attempts, please do not hesitate to reach out to our team at fraud@traderinteractive.com so that we may assist you with resolving this issue.

Rated 1 out of 5 stars

Sorry but I'm very very disappointed with this…

Sorry but I'm disappointed with this cycle trader i used their emailing system before its perfect but now its not sending my add i like 2 bikes i think one is newly listed and second is 8 days ago and 8 days ago add sent but newly listed add not send i am not understand what is the issue is this , cycle trader email system is not working please resolve this issue, if email system is not working how i can reach the seller how can i talk with them if the email system is not working well cycle trader is useless platform. Resolve this issue if you can OR delete this platform i spend 4 days all i waisted my time when i send 8 days ago add it's sent and when i send newly listed its not send what is that i think is this mail system not working properly. Thanks

20 July 2024
Unprompted review
Cycle Trader logo

Reply from Cycle Trader

Thank you for bringing this issue to our attention. We're sorry to hear about the trouble you're experiencing with our email system. This is certainly not the experience we want for our users. We appreciate your patience and understanding while we work to provide the best experience for our users. If you continue to encounter issues, please reach out to our support team directly at ads@traderonline.com so we can assist you further. Thank you for your feedback and for being a part of the Cycle Trader community.

Rated 1 out of 5 stars

I haven't received any serious…

I haven't received any serious inquiries.
The only people I hear from are pushing CarFax type history of vehicle reports, or worse yet, they could just be collecting personal info, or credit card numbers.
I'm not complaining about the service you offer, it's just that this time around it hasn't drawn much attention.
I think the motorcycle is good for the listed price.
Not sure what's going on with the low interest level.

9 July 2024
Rated 1 out of 5 stars

Overpriced

I mean one pays 50+ bucks to keep an ad for 2 weeks and all you get stupid bots trying to scam you or resellers trying to make a quick buck . Idk do people actually know that cycletrader exists.? I’m not sure

9 July 2024

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