Cyberlab PC Cleaner Reviews 64

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I'm not a very knowledgeable PC user so appreciate how easy it is to use the software. All the features are automatic and you don't need to think about it.

Rated 5 out of 5 stars

Great product and great support! Only issue I had is their documentation could be a little better so I had to contact them a couple times but they always get back to me the same day. That’s better tha... See more

Rated 5 out of 5 stars

I’ve been using Cyberlab for a few years and when my subscription was recently up for the year, I gladly subscribed again for one more year. Keep up the great work!

Rated 5 out of 5 stars

I hope they improve their driver updater a little. They just released it and it’s not as polished as some other driver updaters are. Otherwise I’m happy with the software and will likely continue my s... See more

Company details

  1. Software Company

Written by the company

Love your PC with Cyberlab PC Cleaner! Computer's worldwide are clean, secure and faster since 2004 and we love the opportunity to speed up and secure your computer! "People First" is our motto. Here employees and customers are first, not private equity firms or venture capital firms. Cyberlab, with 19 free features not offered by antivirus, is our limited free software version. Cyberlab PC Cleaner+ offers all the options for up to 5 computers for $29.95 per year. Or try out the 15 day free trial. Between a free software version, 15 day free trial and a 60 day (no questions asked) money back guarantee you're protected no matter what. Cyberlab's U.S. based email and chat support team is here daily to solve all your questions!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

64 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Prompt and effective

Prompt service and sorted out my issue quickly and effectively and politely. Thank you!

9 September 2020
Unprompted review
Cyberlab PC Cleaner logo

Reply from Cyberlab PC Cleaner

Hi Chris, thanks for your ZookaWare review! We appreciate your continued support and we're here for you daily in the future!

Oliver

Rated 5 out of 5 stars

I'm happy

I'm happy, 'nuff said.

8 September 2020
Unprompted review
Cyberlab PC Cleaner logo

Reply from Cyberlab PC Cleaner

Hi Stephen, thanks so much for your ZookaWare review! We really appreciate it and your continued support!

We're here daily so please reach out again if you have any questions, comments or feedback about ZookaWare in the future and we're happy to help!

Oliver

Rated 5 out of 5 stars

It is a great system

It is a great system. I have recomended it to two friends so far this week. I like the fact that it deletes all of the "cookies" you collect when using the web.
I have used the old system Speed Zooka and Spy Zooka for years but both are now combined into one which is good.

8 September 2020
Unprompted review
Cyberlab PC Cleaner logo

Reply from Cyberlab PC Cleaner

Hi Michael, thanks so much for your awesome 5 star review and being a ZookaWare subscriber for so many years! We appreciate your support and review!

It was a pleasure assisting you and we're here daily for you in the future!

Oliver

Rated 5 out of 5 stars

ZookaWare has kept my Win7 going virus free!

ZookaWare has kept my Win7 going virus & malware free. Optimization/Tune-up is fast. It is welcome that some options are customizable to your preference. I am sure there is more to learn for me to make optimum use of all the program features, however this program gets the job done & basis set-up is easy to understand, everything is automatic once you set everything the way you want it to run! I usually, do not do reviews at all, but this company went out of their way to keep me as a customer offering a substantial discount to renew my annual subscription. This tells me they understand who the customer is, do their best to meet their customer needs & value customer loyalty. I am on disability & retirement income & my wife & I appreciate that they recognized our financial situation & they went beyond most others & did what they needed to keep the customer. Please keep up the good work & service. Thanks, Gerald...

2 September 2020
Unprompted review
Cyberlab PC Cleaner logo

Reply from Cyberlab PC Cleaner

Hi Gerald, thanks so much for your awesome review! We love helping out our subscribers in any way we can so it was my pleasure to ensure you continued your ZookaWare Pro subscription!

We're here daily for you for anything in the future!

Oliver

Rated 5 out of 5 stars

This ZookaWare Product now makes My Home Laptop Run Like New Again !

G' Day All,
This Software Programme is a must have for any Computer User, Be it Professional Businesses, Through To, The Home User.
When it comes to " A Bleeping Computer " This product used regularly to clean and maintain your Computer Registry in good order will certainly remove many of the frustrating problems associated with Computer Software Issues.

Great Support & Excelent Well Priced Product. 5 Stars !

First day of Spring today here 01/09/2020.
It's A Great Day For A Clean !
Take Care,
Brian F.

31 August 2020
Unprompted review
Cyberlab PC Cleaner logo

Reply from Cyberlab PC Cleaner

Hi Brian!
Love your 5 star review! Thanks so much for supporting ZookaWare and for your awesome review!

Our support department is here for you daily and our engineering department is releasing new versions every 2-4 weeks making ZookaWare Pro even better for you!

Carl Haugen

Rated 5 out of 5 stars

reliable and easy to use

29 August 2020
Unprompted review
Cyberlab PC Cleaner logo

Reply from Cyberlab PC Cleaner

Hi Graham, thanks for your 5 star ZookaWare review! We appreciate your support for so many years and look forward to continually improve ZookaWare Pro for you!!

Carl Haugen

Rated 5 out of 5 stars

excellent support

27 August 2020
Unprompted review
Cyberlab PC Cleaner logo

Reply from Cyberlab PC Cleaner

Hi Les, So glad you're happy with ZookaWare Pro and our support! It was my pleasure helping you and we're here daily for you in the future! We appreciate your review so much!!

Oliver

Rated 5 out of 5 stars

ZookaWare came highly recommended by…

ZookaWare came highly recommended by the IT guy that assists our football team. I have trusted it the last several years and my old and I mean old lap top is still running fine and I notice it runs faster after a good ZookaWare cleaning.

25 August 2020
Unprompted review
Cyberlab PC Cleaner logo

Reply from Cyberlab PC Cleaner

Hi James, thanks so much for your review! Glad ZookaWare is working out so great for you the last few years!

Rated 5 out of 5 stars

Proper Response

The problem was interpreted by a knowledge-able person and the response gave the background and the fix.

22 August 2020
Unprompted review
Cyberlab PC Cleaner logo

Reply from Cyberlab PC Cleaner

Hi Marius, thanks so much for your 5 star review!!! It was my pleasure helping you and we're here daily to help you with anything in the future!

Oliver

Rated 4 out of 5 stars

little slow but works good

17 August 2020
Unprompted review
Cyberlab PC Cleaner logo

Reply from Cyberlab PC Cleaner

Hi Rick, thanks so much for your review and being a ZookaWare Pro subscriber!

We'd love to hear what part of ZookaWare is running too slow for you and improve it! Please contact us on chat at our support center https://support.zookaware.com or email us at support@zookaware.com and let us know how we can make ZookaWare faster for you!

If you prefer we can remotely access your computer and help diagnose any issue with ZookaWare Pro for free. Lets get it running faster for you!!

Rated 4 out of 5 stars

Still learning Zook but like what I see

It was all good I just don't give 10's or 5's. Always room for a little improvement.

15 August 2020
Unprompted review
Cyberlab PC Cleaner logo

Reply from Cyberlab PC Cleaner

Hi Michael, thanks for being a new ZookaWare Pro subscriber! We release new software versions every 2-4 weeks with bug fixes, improvements and new features. We're improving our new support center and response times (usual reply time is under 30 minutes last week). We're redesigning our website and blog soon.

We're working relentlessly to earn your fifth star. I'm confident we will someday!

Thanks so much for your awesome review and being a ZookaWare Pro subscriber!

Rated 5 out of 5 stars

Oliver was dogged and persistent in…

Oliver was dogged and persistent in trying to help me eliminate an issue with pop-up ads within my computer. After several attempts, he helped get it resolved. Excellent customer service.

14 August 2020
Unprompted review
Cyberlab PC Cleaner logo

Reply from Cyberlab PC Cleaner

Hi Todd, it was my pleasure helping you! We're planning improvements to ZookaWare to make the type of popups you were seeing eliminated much easier. Thanks for the learning opportunity and new feature idea!

Oliver

Rated 5 out of 5 stars

outstanding

14 August 2020
Unprompted review
Cyberlab PC Cleaner logo

Reply from Cyberlab PC Cleaner

Hi Ted, thanks for being a ZookaWare subscriber for so many years! We appreciate your support and your review!!

Oliver

Rated 5 out of 5 stars

Great customer service

Recently there was some confusion regarding my subscription payment. I contacted the Zookaware customer service and asked for help in straightening out my account. In no time Oliver determined that I had actually purchased a new subscription as well as renewing my old one. I was notified that a refund would be made for the unneeded subscription. The customer service is great.

8 August 2020
Unprompted review
Cyberlab PC Cleaner logo

Reply from Cyberlab PC Cleaner

Thanks you for your review and renewing your ZookaWare Pro subscription! We appreciate your continued support!

Rated 5 out of 5 stars

Great service and a GREAT

Great service and a GREAT ! ! ! program app

5 August 2020
Unprompted review
Cyberlab PC Cleaner logo

Reply from Cyberlab PC Cleaner

Hi Rick, It was my pleasure to help you! We always love hearing from great customers like yourself who appreciate our dedication to excellent support and making our app more awesome every day!

Oliver

Rated 5 out of 5 stars

ZookaWare is a name that you can trust…

ZookaWare is a name that you can trust to maintain your computer's peak performance. And whenever there is an issue (which is rare), someone
is willing to step forward and address it. Such was the case when Oliver assisted me recently. After a few exchanges, the issue was clarified and resolved. I really enjoy ZookaWare's features. But more, I appreciate its good, dependable service to correct minor glitches because so often they are frustrating and time-consuming. I highly recommend this company both for its product and service personnel. It's a tandem that you can rely upon. Charles W. Brown.

3 August 2020
Unprompted review
Cyberlab PC Cleaner logo

Reply from Cyberlab PC Cleaner

Hi Charles, We appreciate your loyal membership the last 4 years! And glad I could solve your issue for you! We'll keep adding new features to ZookaWare for you and we're always available daily if you have any future questions! Thanks for your most excellent review!!! I give your review a solid 5 Stars!

Oliver

Rated 5 out of 5 stars

All That is Promised and More

Before ZookaWare there was this program the hit and missed resulting in my computer hanging. I read an evaluation on PC Review about ZW that was promising and I decided to try it. It cleans and defrags my registry with no more hanging. So far I have paid my money and gotten everything I asked for and more. I have been using this for at least six years and I have no intention of stopping now. I am a firm believer that when it does a good job at what you purchased it to do, you should keep it.

1 August 2020
Unprompted review
Cyberlab PC Cleaner logo

Reply from Cyberlab PC Cleaner

Hi Mike, thanks for being a ZookaWare subscriber since 2014! And thanks for your awesome review! We'll keep improving ZookaWare with our monthly updates and we're always here for you daily if you have any questions!

Oliver

Rated 5 out of 5 stars

I had a problem renewing my membership…

I had a problem renewing my membership to Zookaware due to the need to update my credit card information also. I emailed customer service and representative Oliver was excellent in his assistance. He advised me what to do and I did and everything worked out just fine.

Oliver is a great member of your team.

Thank you,

31 July 2020
Unprompted review
Cyberlab PC Cleaner logo

Reply from Cyberlab PC Cleaner

Hi Duke, it was my pleasure helping you! We are here daily for you in the future so please let us know if you have any questions, comments or feedback in the future! Thanks for your subscription renewal and continued support of ZookaWare!

Oliver

Rated 4 out of 5 stars

My Review of ZookaWare

Sorry about the 4 stars but I very rarely give 5 stars to anything. If possible I'd give 4.8 starts. I love your product and your customers service group (Oliver) is outstanding. Keep up the great work

24 July 2020
Unprompted review
Cyberlab PC Cleaner logo

Reply from Cyberlab PC Cleaner

Hi Bill, thanks for your review and glad I could help you out! We're here daily for you in the future!

Oliver

Rated 5 out of 5 stars

Zookaware keeps getting better

At first i didnt like the idea of a yearly subscription, then after I signed up I noticed Zookaware releases monthly updates with new features and improvements so it makes the subscription fee more than worth it.

They used to charge $29.95 for one computer but now let you have up to 5 computers for the same price!

A couple times i contacted them for support and got a fast response.

21 July 2020
Unprompted review
Cyberlab PC Cleaner logo

Reply from Cyberlab PC Cleaner

Hi Florian, glad you're loving our monthly updates! Thanks for your awesome review and we're here daily to help you in the future!

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