cyberfolks.ro Reviews 

240
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its fast and efficient response times, with support requests handled quickly and effectively. Many people highlight the professionalism and helpfulness of the staff and support teams, describing the customer service as excellent, reliable, and top-notch. The overall service is often noted for its quality, providing real solutions and making experiences smooth and stress-free for users. Consumers appreciate the clear communication and intuitive user experience, finding everything easy to manage without unnecessary complications.

What people talk about most

Response time

Reviewers mention positive feedback about response time, consistently highlighting the speed and efficiency... See more

Service

Customers had positive experiences with service, consistently praising the fast, prompt, and efficient... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

Customer service

Consumers find customer service to be positive, highlighting its quality, speed, and professionalism.... See more

User experience

Users describe positive interactions with the overall user experience, with many reviewers expressing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Title: Fast, Professional, Reliable Review: Cyber Folks delivers exactly what you need: quick responses, real solutions, and zero fuss. Every support request I've made was handled professionally a... See more

Company replied

Rated 5 out of 5 stars

Heartfelt thanks to the cyber_Folks team! I’ve been using your services for many, many years — ever since you were known as MXHOST — and I can say with full confidence that your professionali... See more

Company replied

Rated 5 out of 5 stars

Very good experience, I have been working with CyberFolks since they had the old name and I am very happy with them. Their technical and commercial customer support is what made me work with them for... See more

Company replied

Rated 5 out of 5 stars

Even though I had many emails and quite a few questions, Rafila remained kind, patient, and extremely helpful throughout the entire process. I truly appreciate her support. Thank you!

Company replied


Company details

  1. Web Hosting Company

Written by the company

Echipa cyber_Folks crede că internetul e locul unde ideile cresc. De aceea, oferim găzduire web, domenii, soluții de VPS, servere dedicate, servicii de data center, disaster recovery și business continuity care fac viața mai simplă pentru antreprenori, creatori și companii de toate dimensiunile. Suntem mai mult decât un provider de hosting – suntem partenerul tău digital. cyber_Folks este alături de peste 50.000 de afaceri din România cu suport real (nu roboți), viteză și stabilitate la nivel premium. Ne definește performanța – servere rapide, sigure și optimizate. Suntem dedicați asistenței umane – oameni reali, disponibili 24/7, implicați. Ne place transparența – fără promisiuni goale, doar rezultate clare. Lucrăm pentru comunitate – construim alături de clienții noștri, nu peste ei. Fie că îți lansezi primul site, un magazin online sau un proiect ambițios, cu noi ai parte de tehnologie solidă, suport uman autentic și o experiență fără complicații. cyber_Folks – Hosting cu suflet, viteză și oameni care chiar îți răspund.


Contact info

4.9

Excellent

TrustScore 5 out of 5

240 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(240)

239 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amability and promptitude

20 October 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thank you so much for your recommendation, Marius! We're happy to know that you had a very good experience with cyber_Folks. Whenever you need quick support, we're here for you!

Rated 5 out of 5 stars

fast support

great services

1 August 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Thanks so much for the trust and feedback, Cătălin! Whenever you need us, we're here for you!

Rated 1 out of 5 stars

poor support

6 July 2025
Unprompted review
cyberfolks.ro logo

Reply from cyberfolks.ro

Vă mulțumim pentru feedback. Am încercat să vă identificăm în baza noastră de date, însă nu am găsit niciun cont cyber_Folks asociat cu numele dumneavoastră. Dacă doriți, ne puteți contacta direct la adresa de mail suport@cyberfolks.ro sau telefonic, pentru a verifica situația și pentru a vă putea oferi suportul necesar.

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