Title: Fast, Professional, Reliable Review: Cyber Folks delivers exactly what you need: quick responses, real solutions, and zero fuss. Every support request I've made was handled professionally a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Heartfelt thanks to the cyber_Folks team! I’ve been using your services for many, many years — ever since you were known as MXHOST — and I can say with full confidence that your professionali... See more
Company replied
Very good experience, I have been working with CyberFolks since they had the old name and I am very happy with them. Their technical and commercial customer support is what made me work with them for... See more
Company replied
Even though I had many emails and quite a few questions, Rafila remained kind, patient, and extremely helpful throughout the entire process. I truly appreciate her support. Thank you!
Company replied
Company details
Written by the company
Echipa cyber_Folks crede că internetul e locul unde ideile cresc. De aceea, oferim găzduire web, domenii, soluții de VPS, servere dedicate, servicii de data center, disaster recovery și business continuity care fac viața mai simplă pentru antreprenori, creatori și companii de toate dimensiunile. Suntem mai mult decât un provider de hosting – suntem partenerul tău digital. cyber_Folks este alături de peste 50.000 de afaceri din România cu suport real (nu roboți), viteză și stabilitate la nivel premium. Ne definește performanța – servere rapide, sigure și optimizate. Suntem dedicați asistenței umane – oameni reali, disponibili 24/7, implicați. Ne place transparența – fără promisiuni goale, doar rezultate clare. Lucrăm pentru comunitate – construim alături de clienții noștri, nu peste ei. Fie că îți lansezi primul site, un magazin online sau un proiect ambițios, cu noi ai parte de tehnologie solidă, suport uman autentic și o experiență fără complicații. cyber_Folks – Hosting cu suflet, viteză și oameni care chiar îți răspund.
Contact info
Calea Floreasca 169, Sector 1, 014459, București, Romania
- 0363401310
- comercial@cyberfolks.ro
- cyberfolks.ro
4.9
Excellent
240 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Exceptional support and clear communication
I had a very positive experience with this company during a situation where I needed to urgently regain access to my control panel and account.
The process required additional verification and guidance, and the support team handled everything with professionalism and efficiency. They provided clear instructions, responded promptly to my messages, and stayed engaged until the issue was fully resolved.
What I appreciated most was their structured approach and their willingness to assist step by step. Even though the situation was sensitive and required careful handling, the team ensured that the recovery process was secure, transparent, and smooth.
This company is doing very well in terms of customer support, communication clarity, and reliability. Their team combines technical competence with a strong customer-oriented attitude.
I genuinely appreciate their support and would confidently recommend their services to others looking for a dependable hosting provider.
11 February 2026
Unprompted review
Reply from cyberfolks.ro
We genuinely appreciate your detailed review, Camelia! It means a lot to us and it makes us really glad that we could provide the quick, secure and smooth solution you needed. We're here to offer you support whenever you need it, so don't hesitate to reach out! Thank you :)
You respond very quickly and you're…
You respond very quickly and you're kind.
9 February 2026
Unprompted review
Reply from cyberfolks.ro
This is really nice to hear, Cristian! Thanks so much for your positive review and for taking the time to share your experience with us. Whenever you need support, we're here to help :)
satisfied with the support
Quick response and an effective solution. Very satisfied with the support.
9 February 2026
Unprompted review
Reply from cyberfolks.ro
Thank you so much for your feedback and trust, Alexandra! Whenever you need quick support, we're here to help :)
they are great!
9 February 2026
Unprompted review
Reply from cyberfolks.ro
Thank you so much for the great feedback! We're glad that you had an amazing experience with our team. Whenever you need support, we're here to help! :)
The response was quick
The response was quick, clear, and genuinely helpful, and it made the whole experience smooth and stress-free.
I really appreciate the professionalism and care you put into resolving my issue. It definitely makes a difference and reflects well on the site overall.
6 February 2026
Unprompted review
Reply from cyberfolks.ro
Thank you so much for the trust and for taking the time to share your experience with us, Ema! We're really glad that our support made a difference and that your concern was addressed quickly and effectively. Whenever you need support, we're here to help! :)
Profesionisti
5 February 2026
Unprompted review
Reply from cyberfolks.ro
Mulțumim mult pentru încredere și că ai împărtășit feedbackul cu noi, Cătălin! Rămânem aici, oricând ai întrebări sau nevoie de suport. :)
I quickly solved the problem.
5 February 2026
Unprompted review
Reply from cyberfolks.ro
Thank you for the feedback, Mihai! We're glad that you had a positive & prompt experience with our team. Whenever you need quick support, we're here to help!
Super provider of services
Our company is using their services since a long time ago. We are very very happy. The customer support is SUPER COOL.
4 February 2026
Unprompted review
Reply from cyberfolks.ro
Thank you very much for your feedback and for being a long-term cyber_Folks partner, Alex! We’re glad to know you’re happy with our services and that our support team made a great impression. :) Your trust motivates us to keep delivering the same high standard. Whenever you need support, we're here to help!
Very good experience
Very good experience, I have been working with CyberFolks since they had the old name and I am very happy with them. Their technical and commercial customer support is what made me work with them for years and they are very good at what they do, very professional! I highly recommend and the prices are good.
2 February 2026
Unprompted review
Reply from cyberfolks.ro
We're happy to know you've had a conistently good and professional experience with our team and services throughout the years. Thank you for taking the time to share your feedback with us! Whenever you need support, we're here to help :)
professional & fast!
2 February 2026
Unprompted review
Reply from cyberfolks.ro
Thank you so much for your trust and for taking the time to share your feedback with us! We're glad to know your experience with our team and services has been professional and fast. Whenever you need support, we're here to help!
Outstanding service!
I had an excellent experience with their technical support team. I was connected with a specialist very quickly after submitting my request, and they guided me through every step of the process. They even took the time to call me to fully understand the issue.
2 February 2026
Unprompted review
Reply from cyberfolks.ro
We’re very glad to hear that our technical support team was able to assist you quickly and guide you through each step clearly, Elena! Your feedback reinforces our focus on fast response times, clear explanations, and a customer-first approach. Thank you for your trust and collaboration. Don’t hesitate to reach out whenever you need help! :)
Reliable services, fast support, serious people
I had a very good experience with cyberfolks.ro, I respect them and I recommend them with confidence. Communication is clear, the technical support responds quickly and is solution oriented, and the way they treat customers inspires trust and professionalism. Everything is easy to manage, transparent, with logical steps and no unnecessary complications. For me, it matters a lot when a company works correctly, consistently, and with common sense, and that is exactly what I felt here.
1 February 2026
Unprompted review
Reply from cyberfolks.ro
Thank you very much for taking the time to share your experience with us, Răzvan!
We’re happy to know that your experience with cyber_Folks reflected the trust, professionalism and clarity you were looking for in a hosting provider. Thank you for your recommendation and for the sustained partnership :) We’re always here to help, whenever you need us.
Reply from cyberfolks.ro
Thank you for the trust and recommendation, Cris! We're happy to know you had a great experience with our services. Whenever you need support, we're here to help! :)
Very understanding and professional
Very understanding and professional. Premium suport.
27 January 2026
Unprompted review
Reply from cyberfolks.ro
Thank you so much for the trust and for sharing your feedback with us, Iuliana! Whenever you need support, we're here to help you :)
Reply from cyberfolks.ro
We're glad to know you had a great and fast experience with our team and services! Thank you for the trust and for sharing your feedback with us. Whenever you need quick support, we're here to help! :)
The response time has been impressive
The response time has been impressive, every time and they are indeed helpful.
23 January 2026
Unprompted review
Reply from cyberfolks.ro
Thank you for taking the time to share your experience with us! We’re happy to know you found our response time impressive and our team helpful. We look forward to assisting you again! :)
prompt and professional answer
21 January 2026
Unprompted review
Reply from cyberfolks.ro
Thank you for taking the time to share your feedback with us! We're glad to know you had a great experience with our team. Whenever you need quick support, we're here to help!
Reply from cyberfolks.ro
Thank you for your feedback, Dragoș! We appreciate you taking the time to share it with us and we’re glad to know that our support team was able to assist you promptly. Whenever you need help, don't hesitate to reach out to us!
a fost greet!
20 January 2026
Unprompted review
Reply from cyberfolks.ro
Ne bucurăm că ai avut parte de o experiență foarte bună, Zoltan! Mulțumim pentru încredere și că ne recomanzi. Oricând ai nevoie de suport rapid, suntem aici să te ajutăm!
Problems solved
They respond promptly to our requests and all issues are successfully addressed.
20 January 2026
Unprompted review
Reply from cyberfolks.ro
Thank you for your kind feedback! We’re happy to know that your requests are always resolved promptly and that all issues are successfully addressed by our team. Your trust means a lot to us and we look forward to continuing to support you whenever you need us!
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