After getting scammed, I was just trying to find anyone who could help. I’m really glad I ended up choosing them. They actually took the time to look into my case instead of sending generic replies. T... See more
Company replied
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After getting scammed, I was just trying to find anyone who could help. I’m really glad I ended up choosing them. They actually took the time to look into my case instead of sending generic replies. T... See more
Company replied
The service is useful and easy to navigate, they do everything for you and guide you all the way. I appreciate their help and give them solid 5 stars!
I used their service to retrieve my lost funds around 6 months. Guess where we are right now? $0 retrieved, all letters prepared by them have been rejected by crypto exchanges and response from them i... See more
I was the victim of an online scam, losing thousands of euros on an unregulated platform... I am not sure if I can put the name down here, but they are not operating anymore. I contacted cyberclaims l... See more
Company replied
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Prompt & reliable! They will always act in your best interest, shout-out to the tracing team!
Their representative told me that I had a very good chance of recovery. In fact, I had no chance for recovery. I wasted over 1 year and $2000. My funds were part of a 'pig butchering' scheme, and the money ended up in an exchange that does not follow international law. The scammers were working out of either China or North Korea, so law enforcement could not assist me. They tried to make a claim against my bank, which was declined. The regulators took the bank's side.
Law enforcement was useless. I spoke to the FBI and the Secret Service. Both told me I had no chance for recovery. I then talked to a lawyer, and he said the cyberclaims legal argument was not tenable and that suing the bank would not work. The lawyer declined to take my case as he knew it would not be successful.
They helped me with tracing report and coached how to talk to police, so they actually started working on my fraud

Reply from Cyberclaims
You absolutely should employ this company on your case. The did immaculate job for me I hired them 11 months ago after chatting on the phone regarding my case with one of their reps. I lost 47K in crypto and slightly lower amount via wires to the same scam. They were confident that my case is a strong one and I believed them. To be fair, it took longer than they said - 11 months instead of 6 promised, but I ended up getting the funds back. The process it tiring and I lost hope a couple of times, not gonna lie, but at the end of the day it was absolutely worth the hustle. Everything is official, I signed a contract with me, they were sending status reports, etc. Faced a couple of delays though, but all that matters is that my money is back to my pocket.

Reply from Cyberclaims
I would like to give a big Hi 5 to Cyberclaims for helping recover a huge portion of a scam that I suffered late 2023. I had been told by numerous people from all walks of life that I had no chance of ever recovering my funds. Cyberclaims debunked that theory and their fantastic and friendly Staff guided me through a complex situation to a result I am over the moon with! I have no hesitation in recommending this Organisation to anyone no matter how hopeless you think your situation is. Go get em!!!

Reply from Cyberclaims
I became aware of them through trustpilot actually and I am very happy about it! These people are very honest and trustworthy. They did wonders for me, I lost hope to recover my money, but they actually helped! I would give them a thousand stars if I could.

Reply from Cyberclaims
Full recovery!! Darren Kaplan and the recovery team at Cyberclaims were amazing. We lost over 300K to a crypto trading scam, and Cyberclaims successfully traced the stolen crypto, identified the liable crypto exchanges, and handled the recovery process including dealing with all of the relevant entities from start to finish. Without them I would've been out of pocket for the full amount. My bank and the crypto exchanges told me they couldn't help and law enforcement had no idea what to do. I am so grateful, thank you Mr Kaplan and Cyberclaims team!

Reply from Cyberclaims
I used their service to retrieve my lost funds around 6 months. Guess where we are right now? $0 retrieved, all letters prepared by them have been rejected by crypto exchanges and response from them is also equal to 0. I am still waiting for an updated tracing report to take further actions by myself and cannot see ANY response from them since 3 weeks now. Absolutely waste of money and there is NO way they will get your lost funds back, please do not be naive.
Very friendly and helpful throughout the claims process. Upfront and honest about securing a positive outcome. I would highly recommend Cyber Claims, if you have ever been a victim of scams.
A quick reply to any emails sent, and great reassurance with any query's or question that may occur.

Reply from Cyberclaims
This is a total scam much like the ones who stole my money on the first place, stay away from them. I was contacted by Craig Sutton, he promised to recover my scammed money, but I had to pay 3,000. After I may the payment they just ran with my money. All the websites craig sent me to gain my trust are all gone. They send you tracing reports to make you believe that they are working on recovering your money, but you have to email the reports to the electronic wallets and ask for refund -which it of course don't work. All of this is just a fancy way of covering their scam sophisticated way of depraving you of your funds. STAY AWAY FROM THEM. Don't listen to that guy Craig Sutton.
Cyberclaims handled my case with great care and attention. I appreciated their structured approach and the fact that they didn’t sugarcoat anything. They clearly said it might not work out, but it actually did. They kept communication clear and realistic throughout, and while the process took a bit longer than expected, the outcome was definitely worth it. I'd recommend them

Reply from Cyberclaims
My experience with Cyberclaims has been amazing! I purchased tracing and social media investigation services from them to track down the scammers. I was initially targeted through social media and I did my best to understand who was behind the scheme. All the info they passed to me was brought to the police, so I hope the scammer will be caught!

Reply from Cyberclaims
I have been scammed for over 33,000. I am a young professional who lost my life savings and lost so much more in my life because of this situation. I discovered Cyberclaims through reviews, they have all the abilities to get the victims of fraud the help they want, very professional and kind. They helped me to recover my money! I paid them in total 5,000 out of the 33,000 I lost.

Reply from Cyberclaims
Cyberclaims has been helpful and supportive, I was dealing with them for over a year before we actually ended up recovering anything. First, it was compensation from the bank totalling almost half of the money I lost and afterwards regulators told the bank to return another half as well. I lost hope at some point... But now I got my money back! Couldn't be happier! I recommend them!

Reply from Cyberclaims
Great customer care team, they responded to all my questions. I purchased a tracing report and received it after 8 days only. The process was easy and they explained everything to me. 5 stars from me

Reply from Cyberclaims
I want to thank CyberClaims team for giving me hope and for recovering even that small amount I thought was lost forever. In my case it was only 5,000. Might seem like not a lot for someone, but for me as a student it is a huge amount of money. Thank you for your help.

Reply from Cyberclaims
I want to thank the team for their time and dedication, they not only helped me to get a portion of the money back, but also gave me a lot of support. Their kind words and updates really helped me during these hard times.

Reply from Cyberclaims
I submitted a possible scam recovery request through Scam Detector and was contacted by Craig Sutton. He took the time to look at the big picture...ie..the original scam from 2 years ago that led to this recent scam. He explained the processes and helped me realise that it was unlikely that anything could be recovered from the original one and that it might not be worth pursuing the recent one, although they had the technology to proceed. I decided not to proceed, and spend more money with a possible unsatisfactory outcome.
Craig invited me to ask future advice in the event of further scam attempts, which I have already asked, and becuase of this I have avoided 2 further scam attempts.
I am very grateful.

Reply from Cyberclaims
Subject: Request for Assistance Regarding My Case
I hope this message finds you well. I have been working with your company since July 2024 and have been providing them with the necessary information to help reclaim some lost funds. However, I have not received any updates from them in some time, despite my attempts to reach out through several emails.
Given my significant investment in your company, I would appreciate any information you could provide regarding the status of my case. I previously reached out to verify the employment status of the individuals mentioned above, but I was recently alerted to potential issues on your company website.
I kindly request that someone get in touch with me at your earliest convenience to address my concerns. Thank you for your attention to this matter.]
I lost a very large amount through sophisticated crypto scam. When I reported the scam to Scamwatch (National Anti-scam centre in Australia) Cyber claims approached me providing recovery consulting services. Darren is pleasant, friendly and convincing in his manner. He did some preliminary work on the case; I read the reviews on Cyber Claims and asked specifically what the anticipated success rate would be; a categoric '90%'chance of winning against the bank involved. This certainly impacted on my decision to sign the service agreement. An initial nonrefundable retainer fee of Aus $16800 (+ planned 6% on any recovered funds) was charged. initially, the service was good with an allocated case manager (CM) in writing letters to the bank, however, the service quality declined amidst the subsequent denial of the bank to take any responsibility; Darran and the CM kept my hopes up with their reassurances as I was losing faith in their service as the process continued. The actual return I got was 0%!! (after appealing to the regulation authority, AFCA) I will not recommend Cyber Crime as they were not truthful in providing a realistic and transparent expectation of success rate; when they have already got the facts of the case and as professionals in the work of helping the traumatized scam victims they need to be mindful of the sensitivity of the victims emotional state...or is it a case of primarily caring about their business interests? Every case is different, therefore even more important to give a % range of success rate .
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