I’ve been using CXM for about 2 months, and overall my experience has been very positive. Their response is good, and although I faced a small issue with account approval, it was handled well and... See more
Company replied
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See what reviewers are saying
A Best Broker I have Seen , Loves their Competetive Spreads , and rebate they provides , Best depoist and Withdrawals services , Make any level of Profits & Get it withdraw - they will provide it , I... See more
Company replied
Gentlemen, Good Afternoon, 1st thank you again for the Egyptian Musk Oil and 2nd, last we spoke i said I had gotten a battery for my watch from a independant jewlery stand there, leaving w/a battery... See more
Company replied
It's so really fast response from CS and this broker is have a excellent for every thing, very fast depo and withdraw. So far i don't have any problems using this broker
Company replied
4.6
Excellent
804 reviews
Replied to 88% of negative reviews
Typically replies within 1 month
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It’s a great platform
It’s a great platform, very good customer service and the withdrawal process is fast
28 August 2025
Unprompted review
Reply from CXM
Thank you for your wonderful feedback! We’re delighted to hear you’re happy with our platform, customer service, and fast withdrawal process. We look forward to assisting you again.
Support team especially Cik Hana,tqvm
Support team especially Cik Hana,tqvm, very supportive.
26 August 2025
Unprompted review
Reply from CXM
Thank you for your kind feedback! We’re glad to hear our support team, especially Cik Hana, was able to assist you.
Leon sangat helpful
22 August 2025
Unprompted review
Reply from CXM
Terima kasih atas maklum balas anda! Kami gembira mendengar Leon sangat membantu anda, dan kami akan sampaikan penghargaan anda kepadanya.
very good service experience
very good service experience, easy deposit withdrawal, fast trade execution
21 August 2025
Unprompted review
Reply from CXM
Thank you for your great feedback! We’re delighted to hear you had a positive service experience with easy deposits, smooth withdrawals, and fast trade execution.
Agent provide good information
21 August 2025
Unprompted review
Reply from CXM
Thank you for your feedback! We’re glad to hear our agent was able to provide you with good information and support.
Cxm direct ke sath mera anubhav kafi…
Cxm direct ke sath mera anubhav kafi accha raha as per other broker no any commission charge zero spread
20 August 2025
Unprompted review
Reply from CXM
Dhanyavaad aapke feedback ke liye! Humein khushi hai ki CXM Direct ke saath aapka anubhav accha raha aur aap humari zero commission aur zero spread services se santusht hain.
CXM Forex is highly unreliable
CXM Forex is highly unreliable. Their services lack transparency, withdrawals are problematic, and customer support is unprofessional. Not a trustworthy broker for serious traders.
not good experience
1 August 2025
Unprompted review
Reply from CXM
Thank you for your review. We’ve checked our records and we do not have any client registered under this name. We also sent a request through Trustpilot for your account details so we could verify your case, but no information was provided from your side. If you are a real client, we invite you to provide your full details through Trustpilot or contact us directly at support@cxm.com so we can verify your issue.
I had a very bad experience with CXM…
I had a very bad experience with CXM Broker. They deducted my profit saying it was “latency arbitrage,” but I only placed 2 manual scalp trades from my mobile. I traded normally, made some profit, and they took it away.
CXM does not allow smooth withdrawals – even small withdrawal amounts are cut or delayed. They only keep clients’ money unfairly. If you lose, they don’t care, but if you make profit, they find excuses to deduct it.
This is not honest behavior with clients. My MT5 account number is 582079.
Be careful, friends – CXM is not a trustworthy broker.
18 August 2025
Unprompted review
Reply from CXM
Thank you for sharing your feedback. We would like to clarify that only purported illegitimate profits, such as those linked to latency arbitrage are reviewed and adjusted, and always in line with our trading terms that clients accept before trading.
Regarding your case, the trades were carefully reviewed under our execution policy. Practices such as latency arbitrage are not permitted by all the brokers worldwide, as they exploit system delays rather than market activity.
As for withdrawals, all the withdrawals are processed through our trusted payment providers, and CXM does not charge any withdrawal fees. Our priority is to provide every client with fair, transparent, and reliable trading environment.
Superb support team love it man..
19 August 2025
Unprompted review
Reply from CXM
Thank you for your wonderful feedback! We’re delighted to know you love our support team! We’ll be sure to share your appreciation with them.
Reply from CXM
Thank you for your feedback! We’re glad to hear your positive experience.
nakiadaltonn At gmail….… pending withdrawal issues
So I have came to a conclusion that all this good review on this platform are fake and probably written by the people scamming people on this platform stay away from them
I refused to let them go away with my money filed a complaint and got everything back within 48h……………Don’t be afraid to seek help
15 August 2025
Unprompted review
Reply from CXM
Thank you for your review. We’ve checked our records and we do not have any client registered under this name. We also sent a request through Trustpilot for your account details so we could verify your case, but no information was provided from your side. If you are a real client, we invite you to provide your full details through Trustpilot or contact us directly at support@cxm.com so we can verify your issue.
Reply from CXM
Thank you for your feedback! We’re glad you’re satisfied with our speed and service.
Support name Hana from Malaysia the best
Hana from malaysia help me so much. Very easy to understand and very fast reply. She deserve a raise and higher position.
13 August 2025
Unprompted review
Reply from CXM
Thank you for your wonderful feedback! We’re delighted to hear Hana was able to assist you clearly and quickly. We truly value her contribution and will be sure to share your kind words with her.
The live chat support is very responsive
The live chat was responsive and answer all my enquiries
9 August 2025
Unprompted review
Reply from CXM
Thank you for your feedback! We’re delighted to hear our live chat team was responsive and able to assist with all your enquiries.
really helpful
6 August 2025
Unprompted review
Reply from CXM
Thank you for your feedback! We’re happy to know you found our team helpful.
Fast, Friendly, and Reliable Service!
The service was exceptional from start to finish. The team responded quickly to my queries and ensured my order arrived on time. The product quality exceeded my expectations and I’d highly recommend them!
1 August 2025
Unprompted review
Reply from CXM
Thank you for your wonderful feedback! We’re delighted to know you had an exceptional experience. Your recommendation means a lot to us, and we look forward to assisting you again.
Customer care service is awesome.
Customer care service is awesome.
Co-operative in nature and providing quick response to solve the query.
30 July 2025
Unprompted review
Reply from CXM
Thank you for your kind words! We’re glad to hear our customer care team was cooperative and quick in responding to your queries. We truly appreciate your feedback and look forward to assisting you again.
Reply from CXM
Thank you for your wonderful feedback! We truly appreciate your trust and support.
all my queries have been resolved…
all my queries have been resolved easily.
Excellent.
28 July 2025
Unprompted review
Reply from CXM
Thank you for your feedback! We’re delighted to hear all your queries were resolved smoothly and that you’re satisfied with our service.
immediate response and precise solutions
28 July 2025
Unprompted review
Reply from CXM
Thank you for sharing your experience! We’re pleased to know our team was able to assist you quickly and provide clear, effective solutions.
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