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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its exceptional quality and freshness, often highlighting the delicious taste and aroma of the coffee. Many reviewers also appreciate the excellent value for money, especially considering the included free shipping and competitive pricing compared to other roasters. The ordering process is frequently described as easy, and the delivery service is noted for its speed and reliability, with many receiving freshly roasted beans shortly after ordering. However, some customers experienced issues with delivery, citing delays or longer-than-expected waiting times. A few reviewers also expressed dissatisfaction with the coffee itself, mentioning a lack of aroma or similar tastes across different blends, and in one instance, a perception of poor quality.

What people talk about most

Product

Customers had positive experiences with product. Reviewers consistently praise the exceptional quality and... See more

Quality

Customers consistently express high satisfaction with the quality of the coffee beans. Reviewers frequently... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Order

Consumers find order to be positive. Many customers praise the ease of ordering, quick delivery, and the... See more

Price

Clients share positive opinions on price. Customers consistently praise the competitive and reasonable... See more

Based on these reviews

Rated 5 out of 5 stars

I've used a few coffee roasters and the Coffee works has been the best by far! Tastes amazing, great value for money but my favourite part is its so easy to dial in to my Sage machine. Often with prev... See more

Company replied

Rated 5 out of 5 stars

We absolutely love Coffeeworks. The super fresh roasted Coffee is such a treat. At the moment we're on the Chocolate Brownie Blend which we highly recommend. We've not seen better prices from an Ind... See more

Rated 5 out of 5 stars

First time ordering - not tried the coffee yet, will leave another review when I've done that - but just wanted to say how impressed I am that I ordered yesterday, the coffee was roasted yesterday, an... See more

Company replied

Rated 5 out of 5 stars

I decided to buy a proper espresso machine last autumn and watched a lot of Youtube videos. Kev's are by far the most entertaining, with lots of really good info. I tried his coffee and my wife and I... See more


Company details

  1. Coffee Roasters

Written by the company

The Coffeeworks (cworks for short) is a small independent supplier of high quality freshly roasted coffee beans, founded by the coffee obsessed Coffee Kev, who you may know from his YouTube channel or from coffeeblog.co.uk. Cworks has come a long way over the past few years, from the very humble beginnings with just four coffees, to a range of over 16 high quality freshly roasted coffees, and growing! We now also a very flexible weekly/fortnightly/monthly coffee subscription (which allows you to continually change products and to pause/skip/cancel at any time) and we have a growing range of recommended machines and accessories.


Contact info

4.9

Excellent

TrustScore 5 out of 5

244 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

Coffee delicious.

Coffee delicious and delivered as expected. Also I needed a new machine and used the AIKev interface for advice. Excellent service. AIKev got it spot on and I'm very happy with my new machine. ☺️

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Great value

I've used a few coffee roasters and the Coffee works has been the best by far! Tastes amazing, great value for money but my favourite part is its so easy to dial in to my Sage machine. Often with previous roasters I've had trouble getting the shots right. But not with Coffee works! I'll definitely stick to the coffee works for any future orders.

10 April 2026
Unprompted review
Cworks logo

Reply from Cworks

Wow, thank you for such a fantastic review. We are so pleased that you are enjoying our coffee with your Sage machine :-)

Rated 5 out of 5 stars

Coffees amazing & Lisa in customer…

Coffees amazing & Lisa in customer services is great, we had an issue with our order which she resolved late at night. Highly recommend

9 April 2026
Unprompted review
Cworks logo

Reply from Cworks

Thank you so much for your review. We are delighted that you are enjoying our coffee and customer service :-)

Rated 5 out of 5 stars

Tasty Coffee and great service

Started with the bestsellers pack and they were all yummy. Now have the Chocolate fondant on subscription. Good value, tasty coffee and very impressed with the service. Place an order in the morning, the beans are roasted that same day and delivered the next!

14 March 2026
Unprompted review
Cworks logo

Reply from Cworks

Thank you for your review. We are so pleased that you have enjoyed the coffees in the Best Sellers Collection. The Chocolate Fondant Blend is a very popular choice :-)

Rated 5 out of 5 stars

I’ve been drinking C.Works coffee for…

I’ve been drinking C.Works coffee for around 6 months now. I started off with the best seller bundle which I then bought a few times (plus some as gifts for relatives who now also love this company’s coffee). The coffee is always freshly roasted, usually the day before or actually on the day of dispatch and arrives very quickly after ordering, usually within no more than two days. First time buying a Kg bag (Chocolate Fondant blend) and the coffee is top class, as always. Amazing value for quality coffee from a company that is clearly passionate about it. Oh, and the vacuum bags that the beans are delivered in are great too!

17 March 2026
Unprompted review
Cworks logo

Reply from Cworks

Thank you for taking the time to write such a fantastic review. We are delighted that you are enjoying our coffee and service :-)

Rated 5 out of 5 stars

Amazing fresh coffee beans and…

Amazing fresh coffee beans and delivered very quickly. Highly recommend not only for the coffee but the educational tutorials you get from Kev!

13 March 2026
Unprompted review
Cworks logo

Reply from Cworks

Thank you so much for your review. We are so pleased that you have found Kev's tutorials helpful :-)

Rated 5 out of 5 stars

Definately recommended

I purchased some whole beans following a recommendation from my Daughter and I am pleased to say I am not dissapointed. The Chocolate Brownie Blend had exceptional flavour and seemed well suited to my espresso machine producing an good body and impressive crema. Priced very competitavely including fast delivery, I have now taken out a subscription.
P.S. the light hearted video tips are also very helpful.

6 March 2026
Unprompted review
Cworks logo

Reply from Cworks

Thank you for taking the time to write such a lovely review of our coffee. We are glad you are enjoying Kev's sense of humour!

Rated 5 out of 5 stars

Awsome coffee

Awsome coffee! Awsome delivery and so impressed with the roasting dates. Ordered the other day around 1pm and by the next day the coffee had been roasted, packaged and delivered!

Quality beans with a lovely taste. And a wonderful service. What’s not to love!

28 February 2026
Unprompted review
Cworks logo

Reply from Cworks

Thank you for your review. We are delighted that you are enjoying our coffee and service :-)

Rated 5 out of 5 stars

great tasteful coffee with clear…

great tasteful coffee with clear information about the roasting date regularly given information on how to make the perfect coffee prices are good delivery is quick all ready for the next subscription to continue with my journey of brilliant coffee from beans how to get the best from my machine

27 February 2026
Unprompted review
Cworks logo

Reply from Cworks

We are delighted that you are enjoying our coffee and that you found our brew guide helpful :-)

Rated 5 out of 5 stars

Fantastic!

Absolutely brilliant company to deal with! Easy to use website, brilliant price, great coffee beans, quick delivery, and above and beyond customer service. I have a subscription with them and you save even more money. If you love coffee, I would definitely recommend them. I had ordered one of the 4x 250g bundles with 4 different flavours and they were exceptional. I'm a milky fan so went for the 1kg chocolate browny blend. Well done all at The Coffee Works.

3 March 2026
Unprompted review
Cworks logo

Reply from Cworks

Wow, thank you so much for yoru review. We are delighted that you are enjoying our coffee and customer service. I think Kev would agree with you regarding the Chocolate Brownie Blend, it still to this day remains his favourite coffee :-)

Rated 5 out of 5 stars

Monthly Coffee Order

I’ve ordered from CoffeeWorks supplier multiple times now, and I honestly couldn’t be happier. The quality of the beans is outstanding — always fresh, aromatic, and full of flavor. From the moment I open the bag, you can tell they take real care in sourcing and roasting. Every cup I brew at home tastes smooth, rich, and perfectly balanced.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

I am a novice to the game but have…

I am a novice to the game but have found the brew guides and website, with the huge amount of in depth information on it, to be a fabulous training ground!

All the coffee flavours we have tried have been gorgeous.

I love to support independent small business and Kev and Lisa go the extra mile. I have always had speedy replies to emails. They have given help when needed and I have rarely had such great customer service.

I have subscribed to Coffee Works for quite some time now, I think about 8 months. I have recieved gorgeous coffee, sent on time with great communication, the ability to pause or change the order and the option to cancel if needed. I'm a coffee works fan That's one option I won't be using!

Thank you Kev and Lisa.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

I've tried many of Coffeeworks' coffees…

I've tried many of Coffeeworks' coffees and very much enjoyed the experience of tasting different and diverse beans and blends. It's enabled me to pinpoint my favourites so that I can get regular deliveries of them at subscription rates. Fantastic value for a fantastic portfolio of coffees.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Great coffee and service

Great coffee and service. I have ordered the decaf 1kg bags twice now and it's just amazing. Freshly roasted, competitive price and shipped fast. My new go to coffee.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Bourbon Biscuit - Top Coffee

The Bourbon Biscuit coffee beans make a very tasty espresso. I only drink espresso, so the flavour and mouthfeel is so important for the enjoyment.
In fact, most of the other varieties are very good, but this is the standout for me. In fact, I have now ordered it on subscription.

17 February 2026
Unprompted review
Cworks logo

Reply from Cworks

Wow, thank you so much for your review of the new Bourbon Biscuit Blend. We are delighted that you have enjoyed it enough to start a subscription. It is certainly proving a very popular choice :-)

Rated 5 out of 5 stars

Very impressed and a happy postman...

First time ordering - not tried the coffee yet, will leave another review when I've done that - but just wanted to say how impressed I am that I ordered yesterday, the coffee was roasted yesterday, and delivered today, with free shipping too. And the postman says please can I order some more soon, because it's made his van smell amazing! Looking forward to trying them....

14 February 2026
Unprompted review
Cworks logo

Reply from Cworks

Ah, thank you so much for your review. I hope you enjoy our coffee as much as the postman did :-)

Rated 5 out of 5 stars

Highly recommend!

I have made two orders now and tried 4 different types of beans and they have all been excellent. The prices are really good, especially with free delivery. I have been recommending them to my friends that use coffee beans and I will definitely be getting a subscription!

14 February 2026
Unprompted review
Cworks logo

Reply from Cworks

Thank you so much for your review. We are so pleased that you are enjoying our coffees :-)

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