CWD Pond Reviews 

220
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Fantastic company to deal with. Sleeper pond and all material were top quality cut to the perfect size and delivered on time. After care and advice I received was excellent. Joanne was very helpful an... See more

Rated 5 out of 5 stars

Got 2 Windows för my pond .told me 15working days and delivery was as he said .best price and quality I could find .so good I’m ordering jump guards now .used there mastic and that’s as good as anythi... See more

Rated 5 out of 5 stars

Fantastic service, would highly recommend. Ordered a window for the pond I built through them and they were more than happy to answer questions and provide advice on window sizes/glass thickness/insta... See more

Rated 5 out of 5 stars

Thanks team for your advise and videos on how to add a window to a pond. We got our landscapers Arcadia Landscapes to build us a raise stone pond whilst rebuilding our garden. The videos and advi... See more

Company details

  1. Pond Supply Store
  2. Pond Fish Supplier

Written by the company

Pond supplies, Sleeper pond Kits, Pipe & Fittings, Double union ball valves, Pond Filtration and more! UK Stock for quick despatch


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

220 reviews

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4.7

All reviews

(220)

9 reviews in the last 12 months

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Rated 1 out of 5 stars

Pond build

I employed CWDSandbach to do my pond build. Started in Feb 2021 and was promised it would take around 3 weeks. I had to find my own bricklayer as the one CWD was employing didn't materialise. Had to reattach and fit the existing pergola myself. Had to put the coping stones on the pond myself. Then after 12 weeks, had to terminate my contract with CWD and stop all work on my pond, as I was unhappy with the quality of the pipework being used and felt it was unsuitable. I have now had to pay another pond builder to come and redo the pipework and complete the build at an extra expense to me. I would not recommend CWD for a pond build and my advice to others would be to not pay a large amount upfront, and to make sure you have everything written down and documented in quotes and specifications.

23 May 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, one 4 inch pipe was missing from the order. But once realized it was sent out right away. Brilliant customer service, my questions were being answered well out of working hours.

29 March 2021

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